23
Eliminating minor faults yourself
Before you call customer service:
– Please check whether you can
eliminate the fault yourself based
on the following information.
– Run an appliance self-test (see
“Appliance self-test”).
Customer service will charge you for
advice, even if the appliance is still
under guarantee.
Fault
Possible cause
Remedial action
Temperature differs greatly
from the set value.
In some cases it is adequate to
switch off the appliance for
5 minutes.
If the temperature is
too high
, wait
a few hours and check whether the
temperature has approached the set
value.
If the temperature is
too low
, check
the temperature again the next day.
No display on the display
panel.
The mains plug of the appliance is
not in the socket properly. The fuse
for the domestic supply is switched
off.
Check whether the power is on,
the fuse must be switched on.
“E..” is indicated on the
display panel.
Electronics module is defective.
Call Customer service.
Warning signal sounds and
the temperature display on
the freezer compartment
flashes.
The freezer compartment is too
warm! Frozen food is at risk!
– The ventilation openings have
been covered.
– Freezer compartment door is
open.
– Too much food was placed in the
freezer compartment at once.
Press the “alarm/lock” button to
switch off the warning signal and the
flashing display.
The warmest temperature reached in
the freezer compartment is indicated
on the temperature display of the
freezer section for ten seconds.
Frozen food which has started
thawing or which has thawed can
be refrozen if meat and fish were
above 37 °F (+3 °C) for not more
than one day or other frozen food
was above 37 °F (+3 °C) for not
more than three days.
The interior light is not
functioning.
The light switch for the freezer or
refrigerator compartment is sticking.
Check whether the light switch can
move.
The light bulb is defective.
See “Changing the bulbs in the
refrigerator and freezer
compartments” section.
The appliance becomes
slightly louder for a brief
period.
Not a fault!
Your appliance is designed to save energy. Under certain
conditions (e.g. activation of the Super function) the appliance must work
harder for a brief period and therefore becomes slightly louder.
Appliance has no cooling
capacity. The interior light
does not function.
Power failure; the fuse has actuated;
the mains plug is not in properly.
Check that the power is on. The fuse
must be switched on. Check that the
mains plug is plugged in.
The refrigerating unit
switches on more and more
frequently and for longer.
Appliance door opened frequently.
Do not open the door unnecessarily.
