24
Ice and water dispenser
Fault
Possible cause
Remedial action
The refrigerating unit
switches on more and more
frequently and for longer.
Large quantities of fresh food
placed in the appliance.
Switch on Super function.
The ventilation openings have been
covered.
Remove obstacles and dirt.
The temperature in the
refrigerator or freezer
compartment is too cold.
Temperature has been set too low.
Select a warmer temperature
(see “Selecting the temperature”).
The frozen food is stuck
solid.
Loosen frozen food with a blunt
implement. Do not use a knife or
pointed implement!
Fault
Possible cause
Remedial action
Ice cubes are not being
dispensed despite prolonged
operating time.
Tap turned off.
Turn tap on.
Water supply is interrupted. Water
pressure too low.
Inform fitter.
Ice maker is disconnected.
Switch on ice maker again (see
“Disconnecting the ice maker”).
Ice and water dispenser is switched
off. “IWD off” is lit on the display
panel.
Switch on ice and water dispenser
again (see “Switching off ice and water
dispenser”).
Freezer compartment too warm.
Lower temperature in the freezer
compartment (see “Selecting the
temperature”).
Ice cubes are in the ice cube
container, but are not being
discharged.
Ice cubes are frozen together.
Take out ice cube container and
empty.
Ice cubes have become
wedged in the outlet of the
ice cube container or in the
ice crusher.
Take out ice cube container and rotate
feed screw by hand. Loosen any
wedged chunks of ice with a wooden
stick.
Ice cubes are watery.
Ice cubes have thawed – power
failure or the freezer compartment
door was not closed properly.
Take out ice cube container, empty
and wipe dry.
Water dispenser is not
functioning.
Tap turned off.
Turn tap on.
Water supply is interrupted. Water
pressure too low.
Inform fitter.
Ice maker is not making
enough ice or the ice is
deformed.
Appliance or ice maker was only
switched on recently.
It take approx. 24 hours for ice
production to start.
A large amount of ice was removed.
It take approx. 24 hours for the ice
cube container to fill up again.