Troubleshooting
en-us
27
Fault
Cause and troubleshooting
Water is dripping from the ice and
water dispenser
▶
Remove the ice residue from the ice chute, for example using a wooden spoon.
Ice cube production is low.
Low water pressure.
▶
Check the pressure of the water supply system or the external water filter sys-
tem, e.g. reverse osmosis system.
Connect the appliance only to a water connection with sufficient water pressure.
The ice and water dispenser is not
functioning.
The ice and water dispenser is switched off.
▶
Switch on the ice and water dispenser.
The button lock (childproof lock) is switched on
▶
The ice storage container is not fully inserted.
▶
Fully insert the ice storage container.
Ice cubes are frozen together in the ice chute.
▶
Remove the ice cubes from the ice chute, for example using a wooden spoon.
There is no water supply.
▶
Ensure that there is a water supply and that the shut-off valve on the water con-
nection is open.
Contact an installer if necessary.
Kink in the water hose.
▶
Turn off the water supply and straighten the kink in water hose.
If necessary, replace the water hose.
Fault in the ice and water dispenser.
1.
2.
Disconnect the appliance from the power supply.
Unplug the power plug or switch off the circuit breaker in the fuse box.
3.
Reconnect the appliance after 5 minutes.
4.
5.
If the fault persists, call customer service.
The appliance hums, bubbles,
buzzes, gargles, clicks, crackles or
rumbles.
Not a fault. A motor is running, e.g. refrigerating unit, fan. Refrigerant is flowing
through the pipes. The motor, switches, solenoid valves or water valves are switch-
ing on or off. Automatic defrosting is running. Ice cubes fall into the ice storage con-
tainer.
No action required.
The appliance makes noises.
The appliance is not level.
▶
Align the appliance using a bubble level and the screw feet.
The appliance is not free-standing.
▶
Observe the minimum clearances for the appliance.
Fittings wobble or stick.
