30
en
Simple troubleshooting
Problem
Cause
Solution
Ground coffee sticks in the
coffee drawer.
Ground coffee sticks together. Do not press the ground
coffee firmly into the coffee
drawer.
Coffee drawer is damp.
Remove the ground coffee
drawer, clean and dry
thoroughly.
The water filter does not
stay in position in the water
tank.
The water filter is not mounted
correctly.
Firmly press the water filter
straight down into the tank
connection.
Bean container sticks when
inserting.
There are beans in the
housing.
Remove the beans.
The coffee grounds are not
compact and are too wet.
The grinding setting is too fine
or too coarse, or not enough
ground coffee has been used.
Adjust the grinding unit to
a coarser or finer setting,
or use 2 level measuring
spoons of ground coffee.
Grinding level adjustment
is stiff.
Too many beans in the grind-
ing unit.
Dispensing a drink from
coffee beans. Only make any
subsequent changes to the
grinding level in small steps.
Brewing unit cannot be
inserted.
Brewing unit is in the wrong
position.
Insert the brewing unit
according to the instructions,
see the section “Cleaning the
brewing unit”.
Brewing unit is locked.
Unlock the brewing unit, see
the section “Cleaning the
brewing unit”.
Protective cover of the
brewing unit cannot be prop-
erly attached.
Brewing unit is not locked.
Lock the brewing unit, see
the section “Cleaning the
brewing unit”.
There is water under the
drip tray.
This water is condensed.
Do not insert drip tray without
cover.
Display shows
“12:00”
Power failure or appliance
switched off at power switch.
Re-enter values; do not
switch the appliance off at
the power switch or select
the
“Off”
option in the Clock
menu.
Display shows
“
Milk container connected?
”
despite connected milk
container.
Container is outside the range
of the sensor.
Position the container at the
right edge.
Material e.g. milk carton is not
recognised.
Confirm the display request
with
“
Yes
”
or use the
enclosed milk container.
Display shows
“Overvoltage or
undervoltage”
Voltage too high or too low.
Contact electricity or grid pro-
vider. Have the power supply
checked by an expert.
