Bosch DHU642PGB, Instruction Manual

9

Trouble shooting

Malfunctions often have simple explanations. Please read the 

following notes before calling the after-sales service.

: 

Risk of electric shock!

Incorrect repairs are dangerous. Repairs may only be carried 
out and damaged power cables replaced by one of our trained 
after-sales technicians. If the appliance is defective, unplug the 
appliance from the mains or switch off the circuit breaker in the 
fuse box. Contact the after-sales service.

Malfunction table

--------

Replacing bulbs

: 

Risk of electric shock!

When changing the bulbs, the bulb socket contacts are live. 
Before changing the bulb, unplug the appliance from the mains 
or switch off the circuit breaker in the fuse box.

: 

Risk of burns!

Halogen bulbs become very hot when switched on. There is still 
a risk of burning for some time after they have been switched 
off. Allow the halogen bulbs to cool down before replacing 
them.

Important 

Only use a bulb of the same type and same power 

(see also the bulb holder or rating plate).

Replacing halogen bulbs with screw base
Notes

■

To replace the bulbs, do not remove the plastic cover. The 

bulbs can be accessed from inside by removing the filter 

grid.

■

When inserting halogen bulbs, do not touch the glass bulb. 

Use a clean cloth to insert the halogen bulbs.

1.

Allow the bulb to cool down.

2.

Remove the filter grid.

3.

Unscrew the bulb and replace it with a bulb of the same type.

4.

Fit the filter grid.

5.

Insert the mains plug and switch on the fuse again.

Replace the bulb with one of the same type:

Voltage:

 230 V

Power:

 Max. 28 W

Thread: 

E14

After-sales service

Our after-sales service is there for you if your appliance needs 

to be repaired. We will always find the right solution in order to 

avoid unnecessary visits from a service technician.
When calling us, please quote the product number (E no.) and 

the production number (FD no.) so that we can provide you with 

the correct advice. The rating plate with these numbers can be 

found inside the appliance (remove the filter grid to gain 

access).
You can make a note of the numbers of your appliance and the 

telephone number of the after-sales service in the space below 

to save time should it be required.

Please be aware that a visit by an after-sales engineer will be 

charged if a problem turns out to be the result of operator error, 

even during the warranty period.
Please find the contact data of all countries in the enclosed 

customer service list.

To book an engineer visit and product advice

Rely on the professionalism of the manufacturer. You can 

therefore be sure that the repair is carried out by trained service 

technicians who carry original spare parts for your appliances.

Problem

Possible cause Solution

The appliance 

does not work

The plug is not 

plugged in.

Connect the appliance to 

the electricity supply

Power cut

Check whether other 

kitchen appliances are 

working

Faulty fuse

Check in the fuse box to 

make sure that the fuse for 

the appliance is OK

The lighting 

does not work.

The bulbs are 

faulty.

For information on chang-

ing the bulbs, see the 

"Replacing Bulbs" section.

E no.

FD no.

After-sales service

O

GB

0344 892 8979 

Calls charged at local or mobile rate.

IE

01450 2655 

0.03 € per minute at peak. Off peak 0.0088 € per 

minute.