Bosch DID128R59, Instruction Manual

9

Trouble shooting

Malfunctions often have simple explanations. Please read the 

following notes before calling the after-sales service.

: 

Risk of electric shock!

Incorrect repairs are dangerous. Repairs may only be carried 
out and damaged power cables replaced by one of our trained 
after-sales technicians. If the appliance is defective, unplug the 

appliance from the mains or switch off the circuit breaker in the 
fuse box. Contact the after-sales service.

LED lights

Defective LED lights must only be replaced by the 

manufacturer, their customer service department or a licensed 

technician (electrician).

Malfunction table

--------

After-sales service

Our after-sales service is there for you if your appliance needs 

to be repaired. We will always find the right solution in order to 

avoid unnecessary visits from a service technician.
When calling us, please give the product number (E no.) and 

the production number (FD no.) so that we can provide you with 

the correct advice. The rating plate with these numbers can be 

found inside the appliance (remove the metal mesh grease 

filter to gain access).
You can make a note of the numbers of your appliance and the 

telephone number of the after-sales service in the space below 

to save time should it be required.

Please be aware that a visit by an after-sales engineer will be 

charged if a problem turns out to be the result of operator error, 

even during the warranty period.
Please find the contact data of all countries in the enclosed 

customer service list.

To book an engineer visit and product advice

Rely on the professionalism of the manufacturer. You can 

therefore be sure that the repair is carried out by trained service 

technicians who carry original spare parts for your appliances.

Accessories for circulated air mode

(not included in the delivery)

Fault

Possible cause

Solution

The appliance does not work

The plug is not plugged into the mains

Connect the appliance to the power 

supply

Power cut

Check whether other kitchen appliances 

are working

The fuse is faulty

Check in the fuse box to make sure that 

the fuse for the appliance is in working 

order

The lighting is not working

The LED lights are defective

Call the after-sales service

Three consecutive audible signals

The metal grease filter is saturated.

Clean the filter; see section 

Cleaning 

and maintenance

.

Six consecutive audible signals

The activated charcoal filter is saturated. Replace the filter; see the "CleanAir air 

recirculation module" printed supple-

ment

The remote control is not working

The battery is empty

Change the batteries in the remote con-

trol, see section 

Cleaning and mainte-

nance

The appliance does not respond to the 

remote control

The remote control is not connected to 

the appliance

Connect the remote control to the appli-

ance, see section 

Operating the appli-

ance

E no.

FD no.

After-sales service

O

GB

0344 892 8979 

Calls charged at local or mobile rate.

IE

01450 2655 

0.03 € per minute at peak. Off peak 0.0088 € per 

minute.

DSZ5300

DSZ5201