Bosch DKE 94 Series, Use And Care Manual

English 8

Warranty

General Information

The warranties provided by BSH Home Appliances Corp. in this Statement of Limited 
Warranty apply only to the BSH Ventilation Hood (“hood”) and Internal Blower sold to 
you, the first using purchaser, provided that the hood and blower were purchased (1) 
for your use and not for resale and (2) in the United States or Canada and is located in 
the country of purchase. As used in this Statement of Limited Warranty, the term “Date 
of Installation” shall refer to the earlier of the date the hood and internal blower are 
installed or ten (10) business days after the date the hood and internal blower are sold 
to the first using purchaser, the warranties stated herein apply only to the first using 
purchaser and are not transferable.

Standard Limited 
Warranty

Standard Limited Warranty BSH warrants that its hood and internal blower are free 
from defects in materials and workmanship for a period of twelve (12) months from the 
Date of Installation. During the warranty period, BSH or its authorized service center 
will repair or replace, at its sole option, any hood or internal blower that proves to have 
been defective under conditions of normal use without charge. All removed parts and 
components shall become the property of BSH, at BSH’s option. All replaced and/or 
repaired parts shall assume the identity of the original part for purposes of this war-
ranty and this warranty shall not be extended with respect to such parts.

Other Conditions of the 
Limited Warranties

Other Conditions of the Limited Warranties The warranties provided in this Statement 
of Limited Warranty exclude defects or damage resulting from (1) use of the hood or 
internal blower in other than its normal and customary manner (commercial use of the 
hood or internal blower shall not be deemed normal or customary), (2) misuse, abuse, 
accidents or neglect, (3) improper operation, maintenance, installation or unauthorized 
service, (4) adjustment or alteration or modification of any kind, (5) a failure to comply 
with applicable state, local, city, and county electrical and/or building codes and (6) 
external forces such as floods, fires, acts of God or other circumstances beyond 
BSH’s control. Also excluded from this warranty are scratches and damages on exter-
nal surfaces and exposed parts of the hood and internal blower on which the serial 
numbers have been altered, defaced of removed. To the extent allowed by law, this 
warranty sets out your exclusive remedies with respect to products covered by it, 
whether the claim arises in contract or tort (including strict liability and negligence) or 
otherwise. BSH will not be liable for consequential or incidental damages, losses, or 
expenses. THIS WARRANTY IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES. 
ANY WARRANTY IMPLIED BY LAW, WHETHER FOR MERCHANTABILITY OR FIT-
NESS FOR A PARTICULAR PURPOSE OR OTHERWISE, SHALL BE EFFECTIVE 
ONLY FOR THE PERIOD THAT THIS EXPRESS WARRANTY IS EFFECTIVE. No 
attempt to alter, modify, or amend this warranty shall be effective unless authorized in 
writing by an officer of BSH.

How to Obtain Warranty 
Service

How to Obtain Warranty Service To obtain warranty service for the hood or internal 
blower, you should contact the nearest BSH authorized service center or the BSH 
Customer Support Call Center, 5551 McFadden Avenue, Huntington Beach, CA 
92649, 800/944-2904. Please have your model number and serial number when you 
call. They are printed on the inside left panel of the hood and the bottom of the internal 
blower.

Notice To California 
Owners

NOTICE TO CALIFORNIA OWNERS If your hood or internal blower needs warranty 
service and there is no authorized BSH service center reasonably close to you, you 
may notify the BSH reseller from whom you purchased the hood or internal blower. If 
the BSH reseller fails to repair or replace the defective parts, or partially refund your 
purchase price (where applicable), you may have the hood or internal blower repaired 
at any large appliance repair shop or center and you will be reimbursed for all reason-
able expenses provided the costs are substantiated in writing and the work performed 
is covered by this warranty. BSH shall not reimburse any repair costs hereunder which 
exceed the depreciated value of the hood or internal blower.