English 7
Self Help
Troubleshooting
Use these suggestions before calling for service to avoid service charges. When
calling service, please have your serial number and model number ready
.
Product Data Plate
The data plate shows the model and serial number. It is located behind the filter.
Keep your invoice or escrow papers for warranty validation if service is needed.
Service
Table 1: Troubleshooting
Problem
Possible Explanations
Noise During Operation
Some noise is normal due to vibration and air
movement. Excessive noise indicates one of
the following:
• Ductwork is too small/undersized.
• Ductwork is too large/oversized.
• Ductwork is loose.
• Transition is too small or too loose.
• Screws in trim parts, etc. are loose.
Fan Motor Does Not Work
• Power supply to hood is not sufficient.
• Wires are not completely connected.
Lights Under Hood Hum
A slight hum is normal.
Operation of Hood Trips
Breaker
• Wiring is not correct.
• Circuit is not correct.
Figure 5: Data Plate Location
Data Plate Behind Filter
Summary of Contents for DKE 94 Series
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