Service
English 35
The Oven
Table 13: Oven Troubleshooting Chart
Oven Problem
Possible Causes and
Suggested Solutions
Element cycles on the highest setting
This is normal. The temperature limiter operates automatically to protect
the glass ceramic surface from extreme high temperature damage.
The oven mode or temperature selected
or the numbers selected do not appear in
the display
The knob was turned too rapidly. Turn knob slower until correct wording or
temperature appears. Review manual instructions when setting clock,
timer, or Self-Clean.
Oven door is locked and will not release,
even after cooling
Turn the oven off at the circuit breaker and wait 5 minutes. Turn breaker
back on. The oven should reset itself and will be operable.
Oven is not heating
Check circuit breaker or fuse box to your house. Make sure there is proper
electrical power to the oven. Be sure oven temperature has been selected.
Oven is not cooking evenly
Adjust oven calibration if necessary (see Oven Temperature Offset). Refer
to cooking charts for recommended rack position. Always reduce recipe
temperature by 25°F when baking in Convection Bake mode.
Oven temperature is too hot or too cold
The oven thermostat needs adjustment. See Oven Temperature Offset.
Oven light is not working properly
Replace or reinsert the light bulb if loose or defective. Touching the bulb
with fingers may cause the bulb to burn out.
Oven light stays on
Check for obstruction in oven door. Check to see if hinge is bent.
Cannot remove lens cover on light
There may be soil build-up around the lens cover. Wipe lens cover area
with a clean dry towel prior to attempting to remove the lens cover.
Oven will not Self-Clean properly
Allow the oven to cool before running Self-Clean. Always wipe out loose
soils or heavy spillovers before running Self-Clean. If oven is badly soiled,
set oven for a five-hour Self-Clean. See Preparing the Oven to Self-Clean.
Clock and timer are not working properly
Make sure there is electrical power to oven. See Clock and Timer sections.
Porcelain chips
When oven racks are removed and replaced, always tilt racks upward and
do not force them to avoid chipping the porcelain.
“F” and a number appears in display and
control beeps
This is a fault code. Press Off to clear the display and stop beeping. Reset
oven if necessary. If fault code remains and beep continues, record fault
code, cancel oven and call authorized service technician.
With a new range there is a strong odor
when oven is turned on
This is normal with a new range and will disappear after a few uses. Oper-
ating the self-clean cycle will also “burn-off” the smell more quickly.
