en
35
Customer service
Your local customer service
can be found in the telephone directory
or in the customer-service index. Please
provide customer service
with the appliance product number
(E-Nr.) and production number (FD).
These specifications
can be found on the rating plate. Fig.
*
To prevent unnecessary call-outs, please
assist customer service by quoting
the product and production numbers.
This will save you additional costs.
Repair order and advice
on faults
Contact information for all countries can
be found on the enclosed customer
service list.
Fault
Possible cause
Remedial action
Appliance is not cooling,
temperature display and light
are lit.
Showroom mode is
switched on.
Hold down alarm button, Fig
"
/1, for
10 seconds until an acknowledgement signal
sounds.
After a short time check whether your
appliance is cooling.
The light does not function.
The LED light is defective.
See chapter “Light (LED)” section.
Appliance was open too
long.
Light is switched off after
approx. 10 min.
When the appliance is closed and opened,
the light is on again.
The freezer compartment is
too warm.
Temperature display,
Fig.
"
/4, is flashing.
Appliance opened
frequently.
Do not open the appliance unnecessarily.
Too much food was placed
in the compartment.
Switch on super freezing before inserting
the food.
Warning signal sounds and
the temperature display
flashes.
The freezer compartment
is too warm! Frozen food is at
risk.
Freezer compartment door is
open.
See chapter entitled “Alarm functions”.
Too much food was placed
in the freezer compartment
at once.
GB
0344 892 8979
Calls charged at
local or mobile rate.
IE
01450 2655
0.03 € per minute
at peak. Off peak
0.0088 € per
minute.
US
800 944 2904
toll-free
