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After-sales service
Our after-sales service is there for you if your appliance needs
to be repaired. We will always find the right solution in order to
avoid unnecessary visits from a service technician.
E-number and FD-number
When you call our authorised service, please provide your E-
number and the FD-number. You can find this information on
the label located inside the drawer. You can enter the data for
your equipment here so that you can find it easily in case of a
fault.
Please find the contact data of all countries in the enclosed
customer service list.
To book an engineer visit and product advice
Trust the expertise of the manufacturer, and rest assured that
the repair will be carried out by trained service technicians
using original spare parts for your domestic appliance.
Energy and environment tips
Here you can find tips on how to save energy when baking and
roasting in the oven and when cooking on the hob, and how to
dispose of your appliance properly.
Saving energy
■
Only preheat the oven if this is specified in the recipe or in
the tables in the instruction manual.
■
Use dark, black lacquered or enamelled baking tins, because
they absorb heat particularly well.
■
Open the oven door as infrequently as possible while the
food is baking and roasting.
■
For longer cooking times, the oven can be turned off
10 minutes before the end of the cooking time, and the meal
can be finished using residual heat.
Saving energy with the hob
■
Use pots and pans with thick, even bases. Uneven bases
increase energy consumption.
■
The diameter of pan bases should be the same size as the
hotplate. In particular, small saucepans on the hotplate cause
energy losses. Note that cookware manufacturers often
indicate the upper diameter of the saucepan. This is usually
bigger than the diameter of the base of the pan.
■
Use a small saucepan for small quantities. A larger, less full
saucepan requires a lot of energy.
■
Always place suitable lids on saucepans. When cooking
without a lid, four times the energy is required.
■
Cook with only a little water. This will save energy. Vitamins
and minerals in vegetables are preserved.
■
Switch to a lower heat setting in good time.
■
Use the residual heat. For longer cooking times, you can
switch the hotplate off 5-10 minutes before the end of the
cooking time.
Environmentally-friendly disposal
Dispose of packaging in an environmentally-friendly manner.
E
No.
FD
No.
Customer Service
O
GB
0844 8928979
Calls from a BT landline will be charged at up to 3
pence per minute. A call set-up fee of up to 6 pence may
apply.
IE
01450 2655
This appliance complies with European Directive
2002/96/EC on Waste Electrical and Electronic
Equipment (WEEE). The directive gives a framework for
the collection and recycling of old appliances, which is
valid across the EU.
Summary of Contents for HGG933150J
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