Bosch HSE421129U, Instruction Manual

15

After-sales service

Our after-sales service is there for you if your appliance needs 

to be repaired. We will always find the right solution in order to 

avoid unnecessary visits from a service technician.

E number and FD number

When calling us, please give the product number (E no.) and 

the production number (FD no.) so that we can provide you with 

the correct advice. The rating plate containing these numbers is 

found on the side of the oven door. To save time, you can make 

a note of the number of your appliance and the telephone 

number of the after-sales service in the space below, should it 

be required.

Please note that there will be a fee for a visit by a service 

technician in the event of a malfunction, even during the 

warranty period.
Please find the contact data of all countries in the enclosed 

customer service list.

To book an engineer visit and product advice

Rely on the professionalism of the manufacturer. You can 

therefore be sure that the repair is carried out by trained service 

technicians who carry original spare parts for your appliances.

Energy and environment tips

Here you can find tips on how to save energy when baking and 

roasting in the oven and when cooking on the hob, and how to 

dispose of your appliance properly.

Saving energy with your oven

■

Only preheat the oven if this is specified in the recipe or in 

the operating instruction tables.

■

Use dark, black lacquered or enamelled baking tins. They 

absorb the heat particularly well.

■

Open the oven door as infrequently as possible while 

cooking, baking or roasting.

■

It is best to bake more than one cake, one after the other. 

The oven is still warm. This reduces the baking time for the 

second cake. You can also place two loaf tins next to each 

other.

■

For longer cooking times, you can switch the oven off 

10 minutes before the end of the cooking time and use the 

residual heat to finish cooking.

Saving energy with the hob

■

Use pots and pans with thick, even bases. Uneven bases 

increase energy consumption.

■

The diameter of pan bases should be the same size as the 

hotplate. In particular, small saucepans on the hotplate cause 

energy losses. Note that cookware manufacturers often 

indicate the upper diameter of the saucepan. This is usually 

bigger than the diameter of the base of the pan.

■

Use a small saucepan for small quantities. A larger, less full 

saucepan requires a lot of energy.

■

Always place suitable lids on saucepans. When cooking 

without a lid, four times the energy is required.

■

Cook with only a little water. This will save energy. Vitamins 

and minerals in vegetables are preserved.

■

Switch to a lower heat setting in good time.

■

Use the residual heat. For longer cooking times, you can 

switch the hotplate off 5-10 minutes before the end of the 

cooking time.

Environmentally-friendly disposal

Dispose of packaging in an environmentally-friendly manner.

E no.

FD no.

After-sales service 

O

GB

0344 892 8979 

Calls charged at local or mobile rate.

IE

01450 2655 

0.03 € per minute at peak. Off peak 0.0088 € per 

minute.

This appliance is labelled in accordance with 

European Directive 2012/19/EU concerning used 

electrical and electronic appliances (waste electrical 

and electronic equipment - WEEE). The guideline 

determines the framework for the return and recycling 

of used appliances as applicable throughout the EU.