Cleaning and servicing
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9 Cleaning and servicing
To keep your appliance working efficiently for a long
time, it is important to clean and maintain it carefully.
9.1 Cleaning products
You can obtain suitable cleaning products from after-
sales service or the online shop.
ATTENTION!
Unsuitable cleaning products may damage the sur-
faces of the appliance.
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Do not use harsh or abrasive detergents.
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Do not use cleaning products with a high alcohol
content.
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Do not use hard scouring pads or cleaning
sponges.
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Do not use any special cleaners for cleaning the ap-
pliance while it is hot.
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Only use glass cleaners, glass scrapers or stainless
steel care products if recommended in the cleaning
instructions for the relevant part.
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Wash sponge cloths thoroughly before use.
9.2 Cleaning the stainless steel surfaces
1.
Observe the information regarding the cleaning
agents.
2.
Clean using a sponge cloth and hot soapy water in
the direction of the finish.
3.
Dry with a soft cloth.
4.
Apply a thin layer of the stainless steel cleaning
product with a soft cloth.
Tip:
You can obtain stainless steel cleaning products
from after-sales service or the online shop.
9.3 Cleaning the control knob
ATTENTION!
Moisture ingress may damage the control knobs.
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Do not use wet sponges or cloths.
1.
Observe the information regarding the cleaning
agents.
2.
Clean using a slightly damp sponge cloth and hot
soapy water.
3.
Dry with a soft cloth.
9.4 Cleaning the pan support manually
WARNING ‒ Risk of burns!
The appliance becomes hot during operation.
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Allow the appliance to cool down before cleaning.
1.
Carefully remove the pan support.
2.
Soak the pan support in the sink.
3.
Clean the pan support using a scrubbing brush and
washing-up liquid.
4.
Rinse the pan support rinse with clean water.
5.
Dry the pan support with a kitchen towel.
9.5 Discoloration of the burners
After long use, the brass burner parts become darker
due to natural oxidation. This discolouration does not
affect their usability.
9.6 Cleaning the burners
Clean the burners at least once a month. Clean the
burners whenever there is dirt on the surface or the
flame is uneven.
1.
Wait until the burner cap has cooled before carefully
removing it.
2.
Remove dirt and carbon deposits from the burner
openings using a steel needle and wipe with soapy
water.
3.
Clean the spark plug and thermocouple with a soft
brush and wipe with soapy water.
Do not knock the spark plug when cleaning.
4.
Dry the components completely.
Water droplets or damp patches on the hob at the
start of cooking may damage the burners.
5.
Carefully reinstall all of the components.
Note:
The warranty will be invalidated if the face plate
is scratched or a burner is deformed due to improper
installation.
9.7 Using cleaning gel for burnt-on dirt
For hard-to-remove, burnt-on dirt, you can order a
cleaning gel from our online shop, from your specialist
retailer or via our after-sales service.
1.
Follow the instructions on the cleaning product.
2.
Remove the pan supports and the burner parts.
3. ATTENTION!
On the burner parts, the controls and the aluminium
surfaces, the cleaning gel leads to damage.
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Only use the cleaning gel on the pan supports
and stainless steel surfaces.
Apply the cleaning gel to the burnt-on dirt.
4.
If necessary, let the dirt soak overnight.
10 Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshooting information before contacting after-
sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
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Repairs to the appliance should only be carried out
by trained specialist staff.
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If the appliance is defective, call Customer Service.
