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6 720 606 990 (2014/06)

Remote Control

10 | Troubleshooting

6.4

“Priority” function

Temperature cannot be memorized or changed 
using the heater's control panel buttons or a 
second remote control when hot water is in use 
(e.g. during a shower) The "Priority" function 
will automatically activate to stop another user 
from modifying the temperature when hot 
water is in use.

The remote control does not have a default temperature setting 
and therefore has no default “Priority” function.The “priority” 
will be attributed automatically by the first user who selects or 
memorizes (on the remote control or on the heater’s control 
panel) a temperature for subsequent use (e.g. a shower). 
Then, when the hot water is used (e.g. for a shower), the 
heater's display and additional remote control displays will 
show the symbol "

". 

The temperature may only be modified using the same buttons 
that set it (depending on whether the control panel or the 
remote control was used). The priority device will not have the 
symbol "

".

To clear a device that is locked out with the "

" symbol 

(with no hot water running) simply:
▶ press and hold both the "

" and "

" buttons on that 

device for 5 seconds.

The “Priority” function ends:

5 minutes after the last use of the hot water (return to basic 
set up).

2 minutes after selecting/memorizing the temperature if no 
hot water is used immediately afterwards

Acquiring “priority”

Any user can acquire “priority” for subsequent use of hot water, 
as follows:

▶ Move the heater's main switch to the ON position (I).
▶ Press and hold "

" or "

" to select the desired 

temperature.

▶ Press and hold the “Program” button until the symbol "Pr" 

appears on the remote control display.

▶ Use the hot water within two minutes of acquiring 

“priority”.

“Priority” cannot be acquired while the hot 
water tap is open.

6.5

Error messages

This device has an error message system. Any errors that the 
heater generates will be indicated by an error code that will 

appear on the display (Fig. 11, [1]) and by a symbol indicating 
a “safety block” (Fig. 11, [7]). The remote control will be 
operative only after pressing the reset button on the heater and 
clearing the error. 
To identify the type of error or if the error will not clear, consult 
the heater installation manual.

7

Troubleshooting

7.1

Replacing batteries

When batteries are weak, the low battery symbol (Fig. 11, [5]) 
will appear on the display.
▶ Remove the two screws on the back of the remote control.
▶ Open the battery housing and remove the batteries, then 

replace with new AA 1.5V batteries, ensuring they are 
inserted correctly.

Verify that the rubber seal is correctly fitted 
between both plastic housing parts.

▶ Close the battery housing using the two screws.

WARNING: 

dead batteries must be 

replaced. Consequently, the manufacturer 
is not liable for any faults or damage caused 
by dead batteries. 
Dispose of the dead batteries properly.

7.2

Cleaning

Use a damp cloth to clean parts of the remote control. Do not 
use abrasive or solvent-based detergents.

7.3

Troubleshooting

1. No display on remote control

▶ Check for weak or dead batteries (see section 7.1).

Remote control in sleep mode.

If not used for a few minutes, the remote's 
display will go blank to save the batteries.

▶ Simply press any button on the remote to bring up the 

display.

2. 

Remote control will not activate / no number with 

rotating digit

▶ Ensure that you are standing directly in front of the water 

heater when attempting to activate.

Summary of Contents for Remote Control

Page 1: ...635 ESO 250SX 250SXO 2400E 2400EO 2400ES 2700ES 715ES C800ES C920ES C920ESC EVOLUTION 500 INTEGRA 500 C1210ES C1210ESC C1050ES C950ES 940ES 940ESO 830ES Bosch Remote Control 6720606990 00 1JS 6 720 606 990 2014 06 US ...

Page 2: ...emote control installation for GWHC920ES GWH C920ESC GWH C800 ES GWH 715 ES GWH 2700 ES GWH2400ES EVOLUTION500 INTEGRA500 C1210ES C1210ESC C1050ES C950ES 940ES 940ESO 830ES 7 5 1 Remote control transceiver PCB installation 7 5 2 Remote control activation 8 6 Remote control 8 6 1 Description of the LCD 8 6 2 Hot water temperature adjustment by remote control 9 6 3 Program button on the remote contr...

Page 3: ...ollowingcountries UnitedStates of America and Canada This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 2 Remote control data Remote control for temperature adjustment of Bosch water h...

Page 4: ...ycover Fig 4 seediagrambelow andthenloosen the 110V power supply cord retaining nut located underneaththeheater Onceloosened thepowercordcan be pulled up through the heater to provide sufficient slack Once auxiliary cover isoff pulloffthetwo electrical strip con nectors from the board Once off the wiring harness can beremovedfromthe case by pulling their rubber seals out ward Fig 3 Electrical stri...

Page 5: ...ctions vary based on the version of control board installed in your heater Todeterminethecontrolboardversioninthewaterheater Turn power switch on the water heater to the off position O Whenturningpowerswitchtotheonposition notethefirst twolettersthatappearonthedisplay shouldbeAForSU If the letters are AF follow section 4 2 1 For SU follow section 4 2 2 4 2 1 AF board Connect power to heater Move t...

Page 6: ...d the first remote control will be registered with number 0 the second with number 1 and so on The rotating digit shows that the electronics is expecting a registration If the LCD fails to show a number and rotating digit after repeatedattempts doublecheckthewireconnectionsmadein section 4 1 Hold remote control in front of the control panel on the heater and simultaneously press remote control but...

Page 7: ...performing installation Pre installation preparation LoosenthetwoPhilipsheadscrewslocatedonbottomrear of cover Lift front cover upward and remove Remove the three screws from the control unit Fig 8 1 Fig 7 Remove the 6 screws from the back cover of the control unit to access the electronic board PCB Fig 8 2 6720606990 10 1AL Fig 8 Remote control transceiver PCB installation Place the remote contro...

Page 8: ...he rotating digit shows that the electronics is expecting a registration IftheLCDfailstoshowanumberandrotatingdigit after repeated attempts double check the wire connections made in section 5 1 Hold remote control in front of the control panel on the heater and simultaneously press remote control buttons and until the temperature indication is shown on the remote control LCD PressON OFFbuttononthe...

Page 9: ...e remote control Fig 13 3 for 3 seconds Note Previously saved temperature may show on the display when first pushing the program button Once PR shows on the display the desired setting will be saved Fig 13 Memorizing water temperature Only one temperature per remote control can be memorized using the Program button on the remote control At this point the remote control will display the memorized t...

Page 10: ...on the remote control display Use the hot water within two minutes of acquiring priority Priority cannot be acquired while the hot water tap is open 6 5 Error messages This device has an error message system Any errors that the heater generates will be indicated by an error code that will appear on the display Fig 11 1 and by a symbol indicating a safety block Fig 11 7 The remote control will be o...

Page 11: ...m for further troubleshooting on error codes 5 Remote will not memorize desired temperature setting Verify that the remote control program button is depressed until the remote display reads Pr Memorization of a selected temperature only saves to the device on which it was originally programmed To retrieve a memorized temperature setting you must use the device with which it was programmed 6 Priori...

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