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Troubleshooting

 en

49

Fault

Cause and troubleshooting

Appliance does not
start.

2.

Check whether the mains cable is properly inserted
in the socket and on the rear of the appliance.

Appliance door is not closed properly.

Close the appliance door.

Programme starts
automatically.

You did not wait until programme ended.

→ 

"Terminate programme", Page 34

Appliance stops dur-
ing the programme or
cuts out.

Appliance door is not closed properly.

Close the appliance door.

Power and/or water supply has been interrupted.

1.

Check the power supply.

2.

Check the water supply.

Top basket is pressing against inner door and pre-
venting appliance door from being closed securely.

Check whether the rear panel of the appliance is
being pressed in by a socket or hose holder that
has not been removed.

Arrange the tableware so that no parts project bey-
ond the basket and prevent the appliance door
from closing properly.

Basic settings cannot
be changed.

A programme is currently running. Changing basic
settings is only possible at the start of a programme.

Fault

Cause and troubleshooting

Appliance door can-
not be closed.

Door lock has been activated.

Close the appliance door with greater force.

Door cannot be closed due to installation method.

Check whether the appliance has been installed
properly.
When closed, the appliance door, its decor or at-
tached parts should not knock against adjacent
cabinets or the worktop.

Lid on the detergent
dispenser cannot be
closed.

Detergent dispenser or lid are blocked by sticky deter-
gent residue.

Remove detergent residue.

Fault

Cause and troubleshooting

Filling valves making
knocking noises.

Caused by the domestic installation. No appliance
fault present. Does not affect functioning of the appli-
ance.

Can only be remedied in the domestic installation.

Summary of Contents for SCE52M75EU

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Dishwasher SCE52M75EU en User manual ...

Page 2: ...8 7 1 Information for test institutes 20 8 Additional functions1 20 9 Features 21 9 1 Top basket 22 9 2 Bottom basket 22 9 3 Cutlery basket 22 9 4 Folding prongs 22 9 5 Small items holder 23 9 6 Height of tableware 23 10 Before using for the first time 23 10 1 Performing the initial con figuration 23 11 Water softening system 23 11 1 Overview of water hardness settings 24 11 2 Setting water soften...

Page 3: ...16 2 Changing basic settings 36 17 Cleaning and servicing 36 17 1 Cleaning the tub 36 17 2 Self cleaning interior1 36 17 3 Cleaning products 36 17 4 Tips on appliance care 36 17 5 Filter system 37 17 6 Cleaning spray arms 38 18 Troubleshooting 39 18 1 Clean wastewater pump 51 19 Transportation storage and disposal 51 19 1 Removing the appliance 51 19 2 Protect appliance from frost 52 19 3 Transpor...

Page 4: ...his appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers Do not let children play with the appliance Cleaning and user maintenance must not be performed by chi...

Page 5: ...st be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged Cutting through the supply hose or immersing the Aqua Stop valve in water is dangerous Never immerse the plastic housing in water The plastic housing on the supply hose contains an electric valve Never cut through the...

Page 6: ...kaline or highly acidic cleaning agents in particular commercial or industrial products in con junction with aluminium parts e g grease filters of extractor hoods or aluminium pans e g for the Machine Care pro gramme WARNING Risk of injury Leaving the appliance door open may result in injury Only open the appliance door to load or unload tableware in or der to prevent accidents e g through trippin...

Page 7: ...dify the power cord 1 6 Damaged appliance WARNING Risk of electric shock If the appliance or the power cord is damaged this is dangerous Never operate a damaged appliance Never operate an appliance with a cracked or fractured surface Never pull on the power cord to unplug the appliance Always unplug the appliance at the mains If the appliance or the power cord is damaged immediately un plug the po...

Page 8: ...an lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close WARNING Risk of crushing With higher level appliances children can become crushed between the appliance door and cabinet doors underneath Keep an eye ...

Page 9: ...Safety en 9 1 8 Safety systems Protect children from possible hazards resulting from the appli ance Depending on the features of the model the appliance comes with a Childproof lock Page 11 ...

Page 10: ...r hoses Only use the water hoses supplied with the appliance or genuine spare hoses Never re use water hoses that have been used before If the water pressure is too high or too low the appliance may not be able to operate properly Make sure that the water pressure in the water supply system is min 50 kPa 0 5 bar and max 1000 kPa 10 bar If the water pressure exceeds the maximum value specified a pr...

Page 11: ... adjust to a lower load and consumption will be reduced 4 3 AquaSensor1 The AquaSensor is an optical meas uring device light barrier which measures the turbidity of the washing water You can save water with the AquaSensor Use of the AquaSensor depends on the programme If the soiling level is low the washing water is used in the next wash cycle allowing water con sumption to be reduced by 2 4 litre...

Page 12: ...3 Drainage connection Connect your appliance to drainage connection so dirty water is dis charged via the wash cycle Installing the drainage connection 1 Consult the installation instructions supplied for the steps required here 2 Connect the wastewater hose to the outlet connection of the siphon using the enclosed parts 3 When doing so check that the wastewater hose is not kinked crushed or twist...

Page 13: ...ce to alternat ing current only in the range of 220 240 V and 50 Hz or 60 Hz Please note that the water safety system is only functional if there is a power supply 1 Insert the non heating appliance plug of the power cable into the appliance 2 Insert the mains plug of the appli ance into a nearby socket The connection data for the appli ance can be found on the rating plate 3 Check that the mains ...

Page 14: ...f with your appliance 6 1 Appliance You can find an overview of the parts of your appliance here 1 3 4 5 6 7 8 9 10 2 1 Rating plate Rating plate with E number and FD num ber Page 53 The data you need for Customer Service Page 53 1 Depending on the appliance specifications ...

Page 15: ...e upper spray arm washes the table ware in the top basket If the tableware has not been washed properly clean the spray arms Cleaning spray arms Page 38 7 Top basket Top basket Page 22 8 Lower spray arm The lower spray arm washes the table ware in the bottom basket If the tableware has not been washed properly clean the spray arms Cleaning spray arms Page 38 9 Bottom basket Bottom basket Page 22 1...

Page 16: ...ditional functions Page 20 3 Water supply display Display for water supply Page 40 4 Special salt refill indicator Water softening system Page 23 5 Display The display shows information about the remaining running time or the ba sic settings You can change the ba sic settings via the display and the setting buttons Changing basic settings Page 36 6 Rinse aid refill indicator Rinse aid system Page ...

Page 17: ...Familiarising yourself with your appliance en 17 9 Programme buttons Programmes Page 18 1 Depending on the appliance specifications ...

Page 18: ...rmal conditions and a water hard ness of 16 20 E Different influen cing factors such as water temperat ure or pipe pressure may result in deviations Programme Use Programme se quence Additional func tions Intensive 70 Dishes Washing pots and pans non fragile table ware and cut lery Level of soiling Removing stub born burned or dried on food remnants con taining starch and protein When using powder...

Page 19: ...stemware bas ket Level of soiling Removing lightly adhering fresh food rem nants Particularly gentle Pre rinse Cleaning 40 C Intermediate rinse Final rinse 60 C Drying IntensiveZone Half Load ExtraDry Additional func tions Page 20 Quick 45 Dishes Cleaning delic ate tableware cutlery temper ature sensitive plastics and glasses Level of soiling Removing lightly adhering fresh food rem nants Time opt...

Page 20: ...dditional functions which can be found on the control panel of your appliance are available depending on the appliance configur ation Additional func tion Use HygienePlus To ensure a higher hygiene status for the appliance and dishes the temperature is raised and maintained for an extra long period Especially suit able for clean ing chopping boards or baby bottles Additional func tion Use Continuo...

Page 21: ...and en ergy consump tion Additional func tion Use ExtraDry For a better drying result the final rinse temperature is increased and the drying phase exten ded Especially suit able for drying plastic parts There is a slight increase in energy con sumption and the running time is exten ded SpeedPerfect The running time is shortened by 20 to 66 depending on the rinse pro gramme Energy and water con su...

Page 22: ...ge cutlery in the cutlery basket always without sorting it and with the sharp points downwards 9 4 Folding prongs Use the folding prongs to position tableware securely e g plates You can fold the prongs down to po sition pans bowls and glasses better 1 Folding down prongs1 If you do not need the prongs fold them down 1 Depending on the appliance specifications ...

Page 23: ...need to make settings Requirement The appliance has been installed and connected Page 11 1 Add special salt Page 24 2 Add rinse aid Page 26 3 Switch on the appliance Page 32 4 Setting the water softening system Page 24 5 Set the amount of rinse aid to be dispensed Page 27 6 Add detergent Page 28 7 Start the Programme with the highest cleaning temperature without tableware To remove any marks from ...

Page 24: ...h special salt and switch off the water softening system Switching off water softening sys tem Page 25 11 2 Setting water softening system Set the water hardness on your appli ance 1 Determine the water hardness and the appropriate setting value Overview of water hardness set tings Page 24 2 Press 3 Hold programme button A and press repeatedly until the dis play shows H xx 4 Release programme butt...

Page 25: ...ch off the water softening system in the following cases The water hardness is max 26 E and you are using combined deter gents with salt replacement sub stances According to manufactur ers combined detergents with salt replacement substances can gen erally only be used up to a water hardness of 26 E without adding special salt The water hardness is 0 8 E You do not need to use special salt 1 Press...

Page 26: ...tional running time in minutes Additional water con sumption in litres Additional power con sumption in kWh 8 5 4 2 5 0 03 9 4 4 2 5 0 03 The consumption values specified are laboratory measurements determ ined in accordance with the currently applicable standard and using the Eco 50 programme and the factory value of the water hardness is set to 16 20 E 12 Rinse aid system You can use the rinse a...

Page 27: ... during the wash cycle and re duces streaking on tableware A higher setting adds more rinse aid during the wash cycle reduces water marks and im proves the drying result 6 Press to save the setting 12 3 Switching rinse aid sys tem off If you find the rinse aid refill indicator irritating e g when using combined detergents with a rinse aid compon ent you can switch the rinse aid sys tem off Tip The...

Page 28: ... be adjusted to the level of soiling Detergent Description Liquid deter gent Liquid detergent works faster and is recommended for shorter Programmes without PreRinse Sometimes liquid de tergent may leak out despite the detergent dispenser being closed This is not a fault and is non crit ical if you remember the following Only choose a programme without PreRinse Do not select timer program ming for...

Page 29: ...isk to health 13 3 Information on deter gents Follow the instructions on detergents in everyday use Detergents marked as organic or ecological environmentally friendly generally contain lower levels of active agents or com pletely dispense with certain sub stances The cleaning effect may be restricted here Set the rinse aid and the water softening system to the separate detergent or combined deter...

Page 30: ...a little detergent to the interior door of the appliance 14 Tableware Only clean tableware that is suitable for dishwashers Note Decorated glassware and parts made of aluminium or silver may fade or discolour with dishwashing Delicate types of glass may turn cloudy after a few washing cycles 14 1 Damage to glass and tableware Only put glasses and china in the dishwasher if it is marked as dish was...

Page 31: ...y hand See our website for examples of how to load your appliance effi ciently free of charge To save energy and water load the machine with the number of place settings specified standard load with tableware and cutlery Technical specifications Page 54 For better washing and drying res ults position items with curves or recesses at an angle so water can run off 1 Remove large remnants of food fro...

Page 32: ...ldproof lock1 is not activ ated open the appliance door 2 If the childproof lock1 is activated press the catch of the lock to the right and open the appliance door 1 2 15 2 Switching on the appli ance Press The Eco 50 programme is set by default The Eco 50 programme is an es pecially environmentally friendly programme and ideal for normally soiled tableware It is the most effi cient programme for ...

Page 33: ...he appliance switches off auto matically 1 minute after the end of the programme to save energy If you open the appliance door im mediately after the programme has ended the appliance will switch off after 4 seconds 15 7 Activating button lock The button lock prevents the appli ance from being operated accident ally or incorrectly while running Requirement A programme has started Page 33 Press for...

Page 34: ...celled and ends after approx 1 minute 15 11 Switching off appliance 1 Please note the information on Safe use Page 10 2 Press 3 To prevent damage from dripping water turn the water tap off tight not applicable to appliances with Aqua Stop Tip If you press during the wash cycle the programme currently run ning will be interrupted When you switch the appliance back on the programme continues automat...

Page 35: ... Setting the amount of rinse aid Page 27 Switch the rinse aid system off with level r 00 Intensive drying d 00 1 d 00 d 01 The temperature is in creased during the final rinse which improves the drying result This may in crease the run time slightly Note Not suitable for delic ate items of tableware Switch Extra Dry on d 01 or off d 00 Hot water A 00 1 A 00 A 01 Set cold water or hot water connect...

Page 36: ...e with the highest temperature 4 Start the programme without table ware Page 33 17 2 Self cleaning interior1 To remove deposits the appliance self cleans the interior at regular inter vals The programme sequence is auto matically adjusted for self cleaning e g the cleaning temperature is briefly increased Consumption val ues e g water and electricity may also increase If the interior is no longer ...

Page 37: ...he filter system Check that no foreign objects fall into the sump 2 1 3 Pull down the micro filter to re move 4 Press the locking catches to gether and lift the coarse filter out 1 2 5 Clean the filter elements under run ning water Carefully clean the rim of dirt between the coarse and the fine fil ter 6 Re assemble the filter system Make sure that the locking catches on the coarse filter click in...

Page 38: ...an the spray arms regularly 1 Unscrew the upper spray arm and pull down to remove 2 1 2 Pull up the lower spray arm to re move 3 Check the outlet nozzles on the spray arms for blockages under running water and remove any for eign bodies 4 Insert the lower spray arm a The spray arm clicks into position 5 Insert the upper spray arm and screw it firmly in place ...

Page 39: ...n or cannot be opened easily Childproof lock is activated Open the appliance door Page 32 Fault Cause and troubleshooting E 12 lights up Appliance has detected calcified heating element 1 Descale the appliance 2 Operate the appliance with the water softening system 1 E 14 lights up Water protection system is activated 1 Turn off the water tap 2 Call Customer Service Page 53 E 15 lights up Water pr...

Page 40: ...ilter 7 Re insert the filter in the supply hose 8 Screw the water connection back on 9 Check the water connection for leaks 10 Restore the power supply 11 Switch the appliance on E 22 lights up 1 Filters are soiled or blocked Clean the filters Cleaning filters Page 37 E 24 lights up Wastewater hose is blocked or kinked 1 Reposition the wastewater hose without kinks 2 Remove residues Siphon connect...

Page 41: ...Unplug the appliance or switch off the fuse 3 Wait at least 2 minutes 4 Insert the mains plug of the appliance in a socket or switch on the fuse 5 Switch the appliance on 6 If the problem occurs again Press Turn off the water tap Pull out the mains plug Contact Customer Service Page 53 and give the error code Fault Cause and troubleshooting Tableware is not dry No rinse aid used or dosage set too ...

Page 42: ... Rinse aid used has a limited drying performance Use a name brand rinse aid Eco products may have limited effectiveness Plastic tableware is not dry Not a fault As plastic does not store heat so well it also does not dry as well No remedial action possible Cutlery is not dry Cutlery not arranged properly in the cutlery basket or cutlery drawer Droplets can form on the cutlery contact points 1 Arra...

Page 43: ...eaning filters Page 37 Filters are inserted incorrectly and or not engaged 1 Insert the filters properly Filter system Page 37 2 Engage the filters Washing programme selected too weak Select a more intensive washing programme Tableware has been precleaned too intensely The sensors chose a weaker programme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not pre...

Page 44: ...ffect and dissolving performance are re duced after a prolonged storage time or detergent is very lumpy Change your detergent Page 28 Water marks on plastic parts Due to laws of physics droplet formation on plastic surfaces is unavoidable After drying water marks are visible Select a more intensive programme Position tableware at an angle Arrange tableware Page 31 Use rinse aid Rinse aid Page 26 S...

Page 45: ...residue or lipstick marks on tableware Washing temperature is too low Select a programme with a higher washing temper ature Too little detergent is being used or is unsuitable Use a suitable Detergent Page 28 and follow the manufacturer s instructions for the amount to be used Tableware has been precleaned too intensely The sensors chose a weaker programme Stubborn soiling cannot be entirely remov...

Page 46: ...lastic parts inside the appliance are discol oured Plastic parts inside the appliance may become discol oured during the life of the dishwasher Discolouration can come about and will not impair functioning of the appliance Plastic parts are dis coloured Washing temperature is too low Select a programme with a higher washing temper ature Tableware has been precleaned too intensely The sensors chose...

Page 47: ...oftening system to the water hardness Use detergent with a glass protection component Rust spots on cutlery Cutlery is not sufficiently rust resistant Knife blades are often more severely affected Use rust resistant tableware Cutlery may also rust if washed together with rusting items Do not wash rusting items Salt content in washing water is too high 1 Remove any spilled special salt from the tub...

Page 48: ...efill indicator for rinse aid does not light up Rinse aid system is switched off Set the amount of rinse aid to be dispensed Setting the amount of rinse aid Page 27 Setting the amount of rinse aid Page 27 Fault Cause and troubleshooting Water is left in the ap pliance at the end of the programme Filter system or area under the filters is blocked 1 Clean the Filters Page 37 2 Clean the Wastewater p...

Page 49: ... the tableware so that no parts project bey ond the basket and prevent the appliance door from closing properly Basic settings cannot be changed A programme is currently running Changing basic settings is only possible at the start of a programme Fault Cause and troubleshooting Appliance door can not be closed Door lock has been activated Close the appliance door with greater force Door cannot be ...

Page 50: ...leware Arrange tableware so that the spray arms do not strike tableware With a small load the water jets directly strike against the tub Distribute the tableware evenly Load the appliance with more tableware Light items of tableware move about during the wash cycle Position light items of tableware securely ...

Page 51: ... Use a sponge if necessary 5 Loosen the screws on the pump cover Torx T 20 6 Pull up and remove the pump cover 7 Remove any remnants of food and foreign bodies in the interior 8 Insert the pump cover press down and screw firmly in place 9 Install the filter system 10 Insert the top and bottom basket 19 Transportation stor age and disposal You can find out here how to prepare your appliance for tra...

Page 52: ...f the water tap 10 To empty the residual water out of the appliance detach the supply hose and let the water drain out 19 4 Disposing of old appli ance Valuable raw materials can be re used by recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage...

Page 53: ...e The rating plate is located inside the appliance door Make a note of your appliance s de tails and the Customer Service tele phone number to find them again quickly 20 2 AQUA STOP guarantee1 In addition to warranty claims against the seller under the purchase agree ment and in addition to our manufac turer s warranty we will provide a re placement under the following condi tions If our Aqua Stop...

Page 54: ...ettings You can find more information about your model online at https eprel ec europa eu 1 This web address is linked to the official EU EPREL product database Please then follow the instructions on searching for the model The model identifier is made up of the charac ters before the slash in the product number E Nr on the rating plate Al ternatively you can also find the model identifier in the ...

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Page 56: ...for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001707641 9001707641 020118 550 MA en BSH Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY www bosch ...

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