144
en | Troubleshooting coordinators, points and receivers
Security Escort
2018.03 | SE3v1.0 | DOC
Technical Reference Manual
Robert Bosch (SEA) Pte Ltd
Notice!
Important!
The record entries in the “.dat” file are merged with existing records in the
Subscriber
database
. If the
Subscriber ID
field in the file matches a record in the
Subscriber database
,
the existing record will be merged with the corresponding record entry in the file. Unmatched
records will be inserted into the
Subscriber database
as new records.
The total number of records is subject to the number of subscribers allowed for the
purchased license. You can find this limit in the menu
About > About…
If this limit is reached
during the merge, a pop-up message appears to inform the user.
The
[Data Merge]
button is only visible to users or operators who are assigned the minimum
security level of “Install”. After preparing the merge file, start the Security Escort software. Go
to menu
File > Subscriber Database
dialog, and click the
[Data Merge]
button. A pop-up
dialog appears asking for the location of the merge file. Navigate to the merge file and click
the
[Open]
button.
Figure
9.23: Merge confirmation dialog
Be patient, as it may take a while, and watch for the disk activity to stop. If the data is merged
successfully, a pop-up confirmation message appears. If the data is not merged successfully, a
pop-up error message appears. The error message will indicate the likely issue which causes
the merge to fail.
Summary of Contents for SE3000 Series
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