NL Troubleshooting
Malfunction
Cause
Troubleshooting
Device hangs in a
program or shuts down.
Appliance door is not
completely closed.
▶
Close the appliance door.
Power and/or water supply
is interrupted.
1. Check the power supply.
2.
Check the water supply.
The upper basket presses against
the inner door and prevents the
appliance door from closing
properly.
▶
Check whether the rear wall
of the device is pressed in by
a socket or non-
disassembled hose holder.
▶
Arrange the crockery in such a way
that no crockery parts protrude over
the crockery basket and prevent the
appliance door from closing properly.
Mechanical damage
Malfunction
Cause
Troubleshooting
Appliance door cannot
be closed.
The door lock has
tripped.
▶
Close the appliance door with more
force.
Door blocked due to an
installation error.
▶
Check whether the device has been
installed correctly.
The appliance door, door panel
or attachments must not strike
the adjacent cupboards and
worktop when closing.
The lid of the detergent
dispenser cannot be
closed.
Detergent dispenser or
lid are blocked by build-
up of detergent residue.
▶
Remove the detergent residue.
Sounds
Malfunction
Cause
Troubleshooting
Clapping noises from the
filling valves.
Depending on the home
installation. No device error
present. Operation of the
device is not adversely
affected.
▶
The problem can only be solved via
the house installation.
Knocking or rattling sound.
Spray arm hits the
crockery.
▶
Arrange the dishes in such a way
that the spray arms do not hit the
dishes.
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