Bosch Tronic 3000T ES 2.5, User Manual

17

Bosch Tronic 3000T LIMITED WARRANTY

Tronic 3000T – 6 720 801 072 (2018/04)

9

Bosch Tronic 3000T
LIMITED WARRANTY

MODELS COVERED
This limited warranty is provided by Bosch Thermotechnology
Corp. (“BTC”) and covers Bosch Tronic 3000T heaters Models
ES2.5, ES4 and ES8 (hereinafter referred to as “Water Heater”).
This warranty is provided to the original purchaser of the Water
Heater as long as the Water Heater remains installed at its original
place of installation.
WARRANTY COVERAGE
Limited Warranty
Water Heater Inner Tank (“Inner Tank”) - BTC warrants that the
Inner Tank shall remain free of leaks for six (6) years from the date
of installation or from date of manufacture if proof of installation
is not available, provided it is properly installed and maintained
and the other conditions of this warranty are met. If BTC
determines that the Product has a defect in workmanship or
materials, BTC, at its option, will repair or replace the defective
part. 
OTHER WATER HEATER COMPONENTS (“Other
Components”)

- BTC warrants that Other Components will remain free from 
defects in workmanship and materials for two (2) years from 
date of original installation or from date of manufacture if proof 
of installation is not available.

ITEMS NOT COVERED
This limited warranty does not cover the following circumstances:
1. Components or parts not provided by BTC.
2. Scratches in or discoloration of finishes.
3. Serviceable items and normal maintenance as required per the

Installation and Maintenance Manual.

4. The workmanship of any installer. BTC disclaims and does not

assume any liability of any nature for unsatisfactory
performance caused by improper installation, repair or
maintenance.

5. Any labor or material costs for removal, reinstallation, repair

and replacement of the defective component or part.

6. Electricity or fuel costs, or any increases or unrealized savings

in same, for any reason whatsoever.

7. Damage caused by abuse, accident, neglect, excessive

temperatures or pressures, electrochemical reaction, water
and air impurities, electrical failures, flooding or acts of God.

8. Damage caused by lack of maintenance of anode rod. See

Installation Manual for details.

9. Shipping charges, delivery expenses or administrative fees

incurred by the purchaser in repairing or replacing the Water
Heater.

CONDITIONS OF WARRANTY
The warranty herein is void under the following circumstances:
1. Failure or malfunction resulting from improper or negligent

operation, accident, abuse, freezing, electrical imbalance
characteristics, misuse, unauthorized alteration, incorrect
electrical supply, electrical surges, or improper installation,
repair or maintenance. See the Installation Manual for
installation and maintenance information.

2. Failure or malfunction resulting from contaminated or

corrosive air or liquid supply, the addition of unapproved
chemicals, operation at abnormal temperatures, pressures or
flow rates, or any attachment, accessory or component not
authorized and approved by BTC. See the Installation Manual
for installation and maintenance information.

3. Failure or malfunction resulting from operation of Water

Heater not supplied with potable water or is operated with
water that may cause deposits or corrosion. 

4. Work performed without prior authorization or approval and

without authorization/requisition number and without proper
documentation verifying compliance with above terms.

LIMITED WARRANTY
OTHER THAN THE OBLIGATIONS OF BTC EXPRESSLY SET FORTH
HERIN, BTC DISCLAIMS ALL WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. BTC’S SOLE OBLIGATION WITH
RESPECT TO THE PRODUCT AND PURCHASER’S EXCLUSIVE
REMEDIES ARE SET FORTH IN THE FOREGOING LIMITED
WARRANTY. BTC SHALL NOT BE LIABLE FOR ANY INDIRECT,
PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR SIMILAR
DAMAGES INCLUDING, WITHOUT LIMIITATION, INJURY OR
DAMAGE TO PERSONS OR PROPERTY OR DAMAGES FOR LOSS
OF USE, LOST PROFITS, INCONVENIENCE OR LOSS OF TIME.
NOTE THAT ANY REPAIRED OR REPLACED PRODUCT WILL BE
WARRANTED FOR ONLY THE UNEXPIRED TERM OF THE
ORIGINAL WARRANTY.
Some states do not allow the exclusion of limitation of damages,
or limitations on how long an implied warranty lasts, so the above
limitations and exclusions may not apply to you.
WARRANTY CLAIMS PROCESS
If you have a warranty claim you should notify the dealer who sold
the Water Heater or submit the warranty claim directly to BTC at
Bosch Thermotechnology Corp., 50 Wentworth Avenue,
Londonderry, NH 03053. To process your claim, you will need a
copy of your original invoice or other proof of purchase and
documentation showing the Water Heater Model number, Serial
Number, original installation date, place of purchase, and
installer’s name. The alleged defective components or parts must
be returned to BTC in accordance with BTC procedure then in
force for handling goods returned for the purpose of inspection to
determine cause of failure (contact BTC if you have questions
regarding the return process). If BTC determines that the
returned components and/or parts are defective and that this
warranty applies, BTC will furnish the repaired or replacement
components and/ or parts to an authorized BTC distributor who,
in turn, will forward the components and/or parts to the heating
contractor who installed your Water Heater.
This Warranty applies to Product installed in the Continental 
United States and Canada only.