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Faults and what to do about them.
28
Faults and what to do about them.
E:18
■
The detergent solution pump is blocked. Clean the detergent solution pump.
■
The drain hose/waste pipe is blocked. Clean the drain hose at the siphon.
E:23
Water in the base tub, appliance leaking. Turn off the water tap. Call the after-sales
service.
E
The childproof lock is activated; to deactivate:
9
flashes
Too much foam detected, a rinse cycle has been switched on.
:
The mains voltage is too low.
.
Undervoltage in the wash programme.
The programme is extended.
Other displays
Switch off the appliance, wait for 5 seconds and switch it back on again. If the dis-
play appears again, call the after-sales service.
Faults
Cause/remedial action
Water is leaking out.
■
Attach/replace the drainage hose correctly.
■
Tighten the screw connection of the supply hose.
No water supply.
Detergent not dispensed.
■
Start
/Pause
A
not pressed?
■
Tap not turned on?
■
Filter blocked? Clean the filter.
■
Supply hose kinked or trapped?
Washing machine door
cannot be opened.
■
Safety function active. Programme stopped?
■
– – –
0
(Rinse hold = without final spin) selected?
■
Can be opened by emergency release only?
Programme does not
start.
■
Start
/Pause
A
pressed or
"Ready in"
time selected?
■
Washing machine door closed?
■
E
Childproof lock activated? To deactivate:
Detergent solution is not
emptied.
■
– – –
0
(Rinse hold = without final spin) selected?
■
Clean the detergent solution pump.
■
Clean the waste pipe and/or drainage hose.
Water not visible in the
drum.
Not a fault – water below the visible area.
Spin result not satisfac-
tory.
Laundry wet/too damp.
■
Not a fault – the unbalanced load detection system has interrupted the spin
because the laundry is unevenly distributed.
Distribute large and small items of laundry evenly in the drum.
■
Q
Easy Iron
(depending on the model) selected?
■
Speed selected too low?
Spin cycle started and
stopped several times.
Not a fault – the unbalanced-load detection system is adjusting the imbalance.
Display
Cause/remedial action