Faults and what to do about them.
en
29
The programme duration
is longer than usual.
■
Not a fault – the unbalanced-load detection system is adjusting the imbal-
ance by repeatedly distributing the laundry.
■
Not a fault – the foam detection system active – adds an additional rinse
cycle.
The programme duration
changes during the wash
cycle.
Not a fault – the programme sequence is optimised for the particular washing
process. This may lead to changes in the programme duration in the display
panel.
Residual water in the
compartment
i
for care
products.
■
Not a fault – the effect of the care product is not affected.
■
Clean the insert if necessary.
Odours in the washing
machine.
Run the
i
Cottons 90 °C
programme without laundry.
Use standard detergent.
The
N
symbol flashes in
the display panel. Foam
may escape from the
detergent drawer.
Too much detergent used?
Mix one tablespoon of fabric softener with 1/2 litre water and pour into com-
partment
II
(not for outdoor fabrics, sportswear fabrics or those made with
down).
Reduce the detergent dosage for the next wash cycle.
Intense noise, vibrations
and "wandering" during
spinning.
■
Is the appliance levelled? Level the appliance.
■
Are the appliance feet fixed? Secure the appliance feet.
■
Transport locks removed? Remove the transport locks.
Display panel/indicator
lamps do not function dur-
ing operation.
■
Power cut?
■
Circuit breakers tripped? Switch the circuit breakers back on or replace
them.
■
If the fault occurs repeatedly, call the after-sales service.
Detergent residues on the
laundry.
■
Occasionally, phosphate-free detergents contain water-insoluble residues.
■
Select
O
Rinse
or brush the laundry after washing.
NO
appears on the dis-
play panel in reload
mode.
■
Water level too high. Not possible to add laundry. Close the washing
machine door immediately, if necessary.
■
To continue the programme, press
Start
/Pause
A
.
YES
appears on the dis-
play panel in reload
mode.
The washing machine door is unlocked. It is possible to add laundry.
The colon in the "Ready
in" display (
:
) flashes on
the display panel.
The mains voltage is too low.
The single dot (
.
) flashes. The undervoltage has caused the wash programme to be extended.
If you cannot correct a fault yourself (after switching off/on) or a repair is required:
■
Set the programme selector to
Off
. The appliance is switched off.
■
Unplug the mains plug from the socket.
■
Turn off the tap and call the after-sales service .
Faults
Cause/remedial action
