Faults and what to do about them.
en
27
Washing machine door
cannot be opened.
■
Safety function active. Programme stopped?
■
– – –
0
(Rinse hold = without final spin) selected?
■
Can be opened by emergency release only?
Programme does not
start.
■
Start
/Pause
A
pressed or
"Ready in"
time selected?
■
Washing machine door closed?
■
E
Childproof lock activated? To deactivate:
Detergent solution is not
emptied.
■
– – –
0
(Rinse hold = without final spin) selected?
■
Clean the detergent solution pump.
■
Clean the waste pipe and/or drainage hose.
Water not visible in the
drum.
Not a fault – water below the visible area.
Spin result not satisfac-
tory.
Laundry wet/too damp.
■
Not a fault – the unbalanced load detection system has interrupted the spin
because the laundry is unevenly distributed.
Distribute large and small items of laundry evenly in the drum.
■
Q
Easy Iron
(depending on the model) selected?
■
Speed selected too low?
Spin cycle started and
stopped several times.
Not a fault – the unbalanced-load detection system is adjusting the imbalance.
The programme duration
is longer than usual.
■
Not a fault – the unbalanced-load detection system is adjusting the imbal-
ance by repeatedly distributing the laundry.
■
Not a fault – the foam detection system active – adds an additional rinse
cycle.
The programme duration
changes during the wash
cycle.
Not a fault – the programme sequence is optimised for the particular washing
process. This may lead to changes in the programme duration in the display
panel.
Residual water in the
compartment for care
products.
■
Not a fault – the effect of the care product is not affected.
■
Clean the insert if necessary.
Odours in the washing
machine.
Run the
i
Cottons 90 °C
programme without laundry.
Use standard detergent.
The
N
symbol flashes in
the display panel. Foam
may escape from the
detergent drawer.
Too much detergent used?
Mix one tablespoon of fabric softener with 1/2 litre water and pour into com-
partment
II
(not for outdoor fabrics, sportswear fabrics or those made with
down).
Reduce the detergent dosage for the next wash cycle.
Intense noise, vibrations
and "wandering" during
spinning.
■
Is the appliance levelled? Level the appliance.
■
Are the appliance feet fixed? Secure the appliance feet.
■
Transport locks removed? Remove the transport locks.
Display panel/indicator
lamps do not function dur-
ing operation.
■
Power cut?
■
Circuit breakers tripped? Switch the circuit breakers back on or replace
them.
■
If the fault occurs repeatedly, call the after-sales service.
Faults
Cause/remedial action
