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        Faults and what to do about them.

28

Faults and what to do about them.

Faults

Cause/remedial action

Water is leaking out.

Attach/replace the drainage hose correctly.

Tighten the screw connection of the supply hose.

No water supply.
Detergent not dispensed.

Start

/Reload

 A

  not pressed?

Tap not turned on?

Filter blocked? Clean the filter. 

~

 Page 25

Note:  

If an additional water filter has been installed (depending on model) 

~

 Page 34

, check for contaminants and clean if required 

~

 separate 

installation and cleaning instruction for water filter.

Supply hose kinked or trapped?

Washing machine door 

cannot be opened.

Safety function active.

Note:  

For safety reasons, the washing machine door remains locked when 

the water level or temperature is high (See 

~

 Cancel the programme 

~

 Page 21

) or while the drum is rotating.

 – – – 

 0

 (Rinse hold = without final spin) selected? 

Can be opened by emergency release only? 

~

 Page 26

Programme does not 

start.

Start

/Reload

 A

  pressed or 

Ready in

 

ð

  time selected?

Washing machine door closed?

 D

  Childproof lock activated? To deactivate: 

~

 Page 20

Detergent solution is not 

emptied.

– – – 

 0

 (Rinse hold = without final spin) selected? 

Clean the detergent solution pump. 

~

 Page 24

Clean the waste pipe and/or drainage hose. 

~

 Page 25

Water not visible in the 

drum.

Not a fault – water below the visible area.

Spin result not satisfac-

tory.
Laundry wet/too damp.

Not a fault – the unbalanced load detection system has interrupted the spin 

because the laundry is unevenly distributed.

Distribute large and small items of laundry evenly in the drum.

Spin speed selected too low? 

Spin cycle started and 

stopped several times.

Not a fault – the unbalanced-load detection system is adjusting the imbalance.

The programme duration 

is longer than usual.

Not a fault – the unbalanced-load detection system is adjusting the imbal-

ance by repeatedly distributing the laundry.

Not a fault – the foam detection system active – adds an additional rinse 

cycle.

The programme duration 

changes during the wash 

cycle.

Not a fault – the programme sequence is optimised for the particular washing 

process. This may lead to occasional changes in the programme duration in the 

display panel.

Residual water in the 

compartment 

i

 for care 

products.

Not a fault – the effect of the care product is not affected.

Clean the insert if necessary. 

Odours in the washing 

machine.

Run the

 l

 

Drum Clean

 programme without laundry. Use standard detergent.

Summary of Contents for WAK20260IN

Page 1: ...en Instruction Manual and Installation Instructions Washing machine WAK20260IN WAK24268IN ...

Page 2: ...perating and installation instructions describe different models any differences will be pointed out at the relevant points in the text Read these operating and installation instructions before switching on the washing machine Display rules Warning This combination of symbol and signal word indicates a possibly dangerous situation Not heeding the warning can cause death or injuries Caution This si...

Page 3: ...ng the appliance 17 Preparing the washing machine 17 Select programme switch on the appliance 18 Change the programme default settings 18 Select additional programme settings18 Placing laundry into the drum 18 Measure and add detergent and care products 19 Start the programme 20 Childproof lock 20 Adding removing laundry 20 Changing the programme 21 Cancel the programme 21 Programme end during rin...

Page 4: ...ts which are suitable for use in front loading washing machines Do not use detergents for hand wash When measuring the amount of all detergents additives care products and cleaning agents always check the manufacturer s instructions The washing machine may be used by children over the age of 8 years old and by persons with reduced physical sensory or mental capacity or by persons with a lack of ex...

Page 5: ...se injuries Do not climb onto the washing machine If you lean on the washing machine door when it is open the washing machine may tip over and cause injuries Do not lean on the washing machine door when it is open Reaching into the drum when it is turning can cause injuries to hands Do not reach into the drum when it is turning Wait until the drum has stopped turning Warning Risk of scalding When ...

Page 6: ...th them or they may pull them over their heads and suffocate Keep packaging film and packaging parts out of the reach of children Warning Risk of poisoning Detergents and care products may be poisonous if consumed Keep detergents and care products out of the reach of children Warning Eye skin irritation Detergents and care products may cause irritation if they come into contact with the eyes or sk...

Page 7: ...mount of laundry for the relevant programme Overview of programmes Page 13 Wash normally soiled laundry without a prewash Save energy and detergent when washing lightly and normally soiled laundry Saving energy and detergent Page 12 Energy saving mode The display panel lighting goes out after a few minutes and Start Reload A flashes To activate the lighting press any button Energy saving mode is n...

Page 8: ...ottons Observe the maximum load on the display panel Load the laundry Close the washing machine door 3 Ç Add detergent Page 19 Change the programme default settings if necessary Select additional settings if necessary Start the programme 4 Programme end Open the washing machine door and remove the laundry Set the programme selector to off position Turn off the water tap ...

Page 9: ... Getting to know the appliance Gettingtoknowtheappliance Washing machine 6 7 Detergent drawer Page 19 0 Controls display elements 8 Washing machine door with window handle 9S Open the washing machine door 9T Close the door Service flap ...

Page 10: ...or for selecting a programme and for switching the machine on and off H Display panel for settings and information Settings for the selected programme Cold 90 C Temperature in C Cold cold 1200 0 Spin speed max speed depends on the model In rpm rotations per minute Rinse hold without final spin 1 30 Programme duration Depends on the programme selection in h min hours minutes 1 24 h Ready in Program...

Page 11: ...ry separately Wash new bright fabrics separately the first time you wash them Soiling Wash laundry with the same level of soiling together You can find examples of levels of soiling on Page 12 Light Do not prewash select the SpeedPerfect G setting if necessary Normal Heavy Load less laundry select a programme with prewash Stains Remove pretreat stains while they are fresh First dab the stain with ...

Page 12: ...nt for woollens Suitable for wool Wool programme cold max 40 C Saving energy and detergent For light and normal soiling you can save energy lower washing temperature and detergent Note When measuring the amount of all detergents additives care products and cleaning agents please always check the manufacturer s instructions and information Measure and add detergent and care products Page 19 Saving ...

Page 13: ... settings i Cottons Hard wearing fabrics heat resistant fabrics made of cotton or linen Note The SpeedPerfect G setting is suitable as a short pro gramme for lightly soiled laundry Max 7 kg 4 kg cold 40 90 C 1200 rpm G F Z f Synthetics Fabrics made from synthetic or blended fabrics Max 4 kg cold 40 60 C 1200 rpm G F Z o Daily Wash A mixed load of fabrics made of cotton and synthetic fabrics Max 3 ...

Page 14: ...y detergents for front loading washing machines Do not use additional cleaning agents 90 C 800 rpm O Rinse Extra rinse with spin 800 1200 rpm Z 0 Spin Drain Extra spin with speed that can be selected If only the drain cycle is required set the spin speed to 800 1200 rpm Super 15 30 min Extra short programme of approx 15 minutes suitable for small items of lightly soiled laundry Note Longer program...

Page 15: ...kg cold 30 40 C 600 rpm G F Z Kidswear Hard wearing fabrics heat resistant fabrics made of cotton or linen Max 7 kg 4 kg cold 40 C 1200 rpm G Z Allergy Plus Hard wearing textiles made of cotton or linen Note Especially suitable for increased hygienic demands or particu larly sensitive skin on account of prolonged washing at a defined tem perature with a higher water level and longer rinsing time M...

Page 16: ... been selected Overview of programmes Page 13 rpm 0 Spin speed Depending on the programme progress you can change the spin speed in rpm rotations per minute before and during the programme To do this repeatedly select the corresponding button until the required setting is displayed Setting 0 Rinse hold without final spin the laundry remains in the water after the final rinse You can select Rinse h...

Page 17: ...eselected time continues to run Additional programme settings Additionalprogrammesettings SpeedPerfect G For washing in a shorter time with a washing result comparable to that of the standard programme Notes Do not exceed the maximum load Overview of programmes Page 13 SpeedPerfect G is preset by default To deactivate this additional default setting press the SpeedPerfect G button The indicator li...

Page 18: ...s can be selected or deselected depending on the programme progress The indicator lamp for the button lights up if a setting is active The settings are not saved when the appliance is switched off Additional settings Page 17 Overview of programmes Page 13 Placing laundry into the drum Warning Danger of death Items of laundry pretreated with cleaning agents that contain solvents e g stain remover c...

Page 19: ... is in operation Open the drawer carefully Rinse eyes or skin thoroughly if they come into contact with detergent care products If swallowed accidentally seek medical advice Note Dilute viscous fabric softener and fabric conditioner with water this prevents blockages Pour the detergent and care products into the appropriate compartments 1 Pull out the detergent drawer as far as possible 2 Add dete...

Page 20: ...ive and the programme selector was adjusted To prevent the programme from stopping turn the programme selector back to the original programme The symbol lights up again Note The childproof lock can remain activated until you wish to start the next programme even after switching off the machine You must then deactivate the childproof lock before starting the programme and activate it again as neces...

Page 21: ...indicator lamp is off If the N symbol appears on the display panel the washing machine has detected too much foam during the wash programme and automatically switched on a rinse cycle to remove the foam Note Add less detergent for the next washing cycle with the same load Removing laundry switching off the appliance 1 Open the washing machine door and remove the laundry 2 Set the programme selecto...

Page 22: ...educed or the spin cycle is not performed for safety reasons Note Place large and small items of laundry evenly in the drum Faults and what to do about them Page 26 VoltCheck The automatic voltage control system detects unauthorised voltage drops during the washing process Note Whenever there is an undervoltage the colon flashes on the Ready in display on the display panel When the supply voltage ...

Page 23: ...y elements light up Set ting mode is activated 2 Set the volume for the button signals depending on the model Press the button repeatedly until the desired volume is reached Go to point 3 or Set to Ú to exit the setting mode for the signal volume 3 Set the volume for the information signals Turn the dial one position to the right Press the button repeat edly until the desired vol ume is reached Se...

Page 24: ...aling Descaling should not be necessary if the detergent is measured out correctly However if it is required follow the manufacturer s instructions for the descaling agent Suitable descalers can be obtained via our website or from our after sales service Page 30 Detergent drawer and housing If the washing machine contains detergent or fabric softener residues 1 Pull out the detergent drawer Press ...

Page 25: ... the pump cover and screw it on tightly The handle must be in a vertical position 6 Place the service flap back on lock it into place and close it Note To prevent unused detergent from flowing straight into the drain during the next wash Pour 1 litre of water into compartment II and start the 0 Spin Drain programme if only drain cycle is required set rpm 0 on The drain hose at the siphon is blocke...

Page 26: ...l continue running when the power supply has been restored However if the laundry has to be removed the washing machine door can be opened as follows Warning Risk of scalding When you are washing at high temperatures there is a risk of scalding if you come into contact with detergent solution and laundry If possible leave it to cool down Warning Risk of injury You may injure your hands if you reac...

Page 27: ...y The supply hose is kinked trapped The water pressure is too low Clean the filter in the water supply Page 25 If an additional water filter has been installed depending on model Page 34 check for contaminants and clean if required separate installation and cleaning instruction for water filter E 18 The detergent solution pump is blocked Clean the detergent solution pump Page 24 The drain hose was...

Page 28: ... hold without final spin selected Clean the detergent solution pump Page 24 Clean the waste pipe and or drainage hose Page 25 Water not visible in the drum Not a fault water below the visible area Spin result not satisfac tory Laundry wet too damp Not a fault the unbalanced load detection system has interrupted the spin because the laundry is unevenly distributed Distribute large and small items o...

Page 29: ...ce them If the fault occurs repeatedly call the after sales service Detergent residues on the laundry Occasionally phosphate free detergents contain water insoluble residues Select Rinse O or brush the laundry after washing NO appears on the dis play panel in reload mode Water level too high Not possible to add laundry Close the washing machine door immediately if necessary To continue the program...

Page 30: ... by engineers Please give the after sales service the product number E no and the production number FD of the appliance You can find this information depending on the model On the inside of the washing machine door in the opened service flap and on the rear of the appliance Trust the expertise of the manufacturer Contact us for assistance By doing so you will ensure that the repairs are carried ou...

Page 31: ...whom you purchased the appliance or our after sales service Programme Load Energy consumption Water Programme duration i Cottons 20 C 7 kg 0 21 kWh 68 l 2 h i Cottons 40 C 7 kg 0 75 kWh 69 l 2 h i Cottons 60 C 7 kg 1 26 kWh 68 l 2 1 4 h i Cottons 90 C 7 kg 2 19 kWh 79 l 3 h f Synthetics 40 C 4 kg 0 71 kWh 51 l 2 h o Daily Wash 40 C 3 5 kg 0 46 kWh 44 l 1 1 4 h Delicate Silk 30 C 2 kg 0 17 kWh 34 l...

Page 32: ...s If the hose and mains cables are not routed properly there is a risk of tripping and injury Lay hoses and cables in such a way that there is no risk of tripping Caution Damage to the appliance Frozen hoses may rip burst Do not install the washing machine in areas exposed to frost or outdoors Caution Water damage The connection points for the water supply hose and water drain hose are under high ...

Page 33: ...screwed tightly to the floor Installing the appliance in a kitchenette Warning Danger of death There is a risk of electric shock if you touch live components Do not remove the appliance covering plate Notes Recess width of 60 cm required Only install the washing machine underneath a continuous worktop that is securely connected to adjacent cabinets Removing the transport locks Caution Damage to th...

Page 34: ...350 Z7070X0 A longer supply hose approx 2 20 m for standard model Water inlet Warning Danger of death There is a risk of electric shock if you touch live components Observe the following when connecting the machine Notes Only operate the washing machine using cold mains water Do not connect the machine to the mixer tap of an unpressurised hot water boiler Do not use a used supply hose Only use the...

Page 35: ...ully checking the leak tightness of the connection points The screw connection is under mains water pressure Water outlet Caution Water damage If the drain hose slips out of the wash basin or the connection point during draining due to high water pressure any escaping water may cause water damage Secure the drain hose so that it cannot slip out Note Do not kink the water drain hose or put strain o...

Page 36: ... doing so hold the foot tight and do not adjust its height The lock nuts on all four appliance feet must be screwed tightly against the housing Electrical connection Warning Danger of death There is a risk of electric shock if you touch live components Never touch or hold the mains plug with wet hands Only pull out the mains cable by the plug and never by the cable as this could damage it Never un...

Page 37: ...rly grounded outlet installed by qualified electrician Do not cut remove or bypass the grounding prong on the washing machine power cord plug The wiring for the eletrical outlet circuit must be sufficient to meet the appliance requirements Use of Ground Fault Circuit Interrupter GFCI is recommended Do not use the machine with an extension box extension cord spike busters etc as this may lead to im...

Page 38: ...mains 5 Remove the hoses Before initial use Notes The transport locks must be removed Page 33 To prevent unused detergent from flowing straight into the drain during the next wash Pour approximately 1 litre of water into compartment II and select and start the 0 Spin Drain programme if only drain cycle is required set rpm 0 on Installing the transport locks 1 Remove the covers and keep them in a s...

Page 39: ...6 ...

Page 40: ...001095999 9503 You can find the contact information for all countries in the attached after sales service directory 7 Advice and repair order in the event of faults GB 0344 892 8979 Calls charged at local or mobile rate IE 01450 2655 0 03 per minute at peak Off peak 0 0088 per minute ...

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