en
Troubleshooting
48
Fault
Cause
troubleshooting
The programme does not
start.
Laundry is caught in the
door.
1.
Open the door again.
2.
Remove any trapped laundry.
3.
Close the door.
4.
Press
Start / Reload
to start
the programme.
The door cannot be opened. – –– is activated.
▶
Continue the programme by select-
ing
Spin
or
Drain
and press-
ing
Start / Reload
.
the programme status is Rinse
Hold", Page 36
The temperature is too high.
▶
Wait until the temperature has
dropped.
▶
Water level is too high.
▶
Start the
Drain
programme.
Power failure.
▶
Open the door using the emergency
release.
The water is not draining.
Drain pipe or water outlet
hose is blocked.
▶
Clean the drain pipe and the water
outlet hose.
Drain pipe or water drain
hose is caught or jammed.
▶
Ensure that the drain pipe and wa-
ter drain hose are not kinked or
trapped.
Drain pump is blocked.
▶
– –– is activated.
▶
Continue the programme by select-
ing
Spin
or
Drain
and press-
ing
Start / Reload
.
the programme status is Rinse
Hold", Page 36
The water outlet hose is con-
nected too high.
▶
Install the water outlet hose at a
maximum height of 1 metre.
Water is not flowing in. De-
tergent is not being dis-
pensed.
You have not pressed
Start /
Reload
.
▶
Press
Start / Reload
.
The filters in the water inflow
are blocked.
▶