TroubleshootingNL
Malfunction
Cause and Troubleshooting
Door cannot be
opened.
▶
Select a suitable program for draining.
Power cut.
▶
Open the door with the emergency release.
Washing water is not
pumped out.
Drain pipe or water drain hose is clogged.
▶
Clean the drain pipe and the water drain hose.
Drain pipe or water drain hose is kinked or
pinched.
▶
Make sure that the drain pipe and the water
drain hose are not kinked or pinched.
Drain pump is clogged.
▶
†Cleaning the drain pump", page 39
is activated.
▶
Resume the program byCentrifugeorDrainto
choose and press .
Water drain hose is connected too high.
▶
Install the water drain hose at a maximum height of 1
meter.
Pump cover not assembled correctly.
▶
Assemble the pump cover correctly.
Detergent dosage is too high.
▶
Immediate measure: mix a tablespoon of fabric softener
with 0.5 l of water and pour this mixture into the left
compartment (not for outdoor, sportswear and down
textiles).
▶
Reduce the amount of detergent for the next wash
with an equal load.
Unauthorized extension mounted on the water drain
hose.
▶
Remove unauthorized extensions from the water
drain hose.
†Connecting the device", page 15
Pump cover is not fully screwed in.
▶
Make sure that the pump cover is screwed into the
device as far as it will go. The pump cover handle
must be vertical.
No water flows into
the device. The
detergent was not
washed in.
was not pressed.
▶
Press .
Strainer in the water supply is clogged.
47