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Troubleshooting

 en

53

Fault

Cause

troubleshooting

Detergent or fabric softener
drips off the seal and col-
lects on the door or in the
seal fold.

Too much detergent/fabric
softener in the detergent
drawer.

When dosing liquid detergent and
fabric softener, observe the mark-
ing in the detergent drawer and do
not dose above this.

The spin result is not satis-
factory. The laundry is too
wet/too damp.

A low spin speed is selected.

The next time you run a wash cycle,
set a higher spin speed.

Start the  ⁠ 

Spin

 programme.

Easy Iron

 

 is activated.

Select the programmes that are
suitable for the type of fabric. 

→ 

"Programmes", Page 26

The unbalanced load detec-
tion system has interrupted
the spin cycle because the
laundry is unevenly distrib-
uted.

Redistribute the laundry in the
drum.

Note: 

Where possible, mix large and

small items in the drum. Different sized
items of laundry distribute themselves
better during the spin cycle.

Start the  ⁠ 

Spin

 programme.

Detergent residue on the
damp washing.

Detergents may contain wa-
ter-insoluble substances that
deposit on the laundry.

Start the 

Rinse

 

 programme.

Detergent residue on the dry
laundry.

Detergents may contain wa-
ter-insoluble substances that
deposit on the laundry.

Brush out the laundry after washing
and drying.

Leakage

Fault

Cause

troubleshooting

Water is leaking out at the
water inlet hose.

Water inlet hose is not cor-
rectly/securely connected.

1.

Connect the water supply hose cor-
rectly. Connecting the water inlet
hose

2.

Tighten the screw connection.

Water is leaking out at the
water outlet hose.

The water outlet hose is
damaged.

Replace the damaged water outlet
hose.

Water outlet hose is not con-
nected correctly.

Connect the water outlet hose cor-
rectly. Water outlet connection
types

Summary of Contents for WAX32M41AU

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Washing machine WAX32M41AU en User manual and assembly instructions ...

Page 2: ...empty washing cycle 31 Laundry 32 Preparing the laundry 32 Sorting laundry 33 Degrees of soiling 33 Care symbols on the care labels 33 Detergents and care products 34 Detergent recommendation 34 Detergent dosage 35 Basic operation 35 Switching on the appliance 35 Setting a programme 36 Adjusting the programme set tings 36 Loading laundry 36 Using a measuring aid for liquid detergent 36 Use the mea...

Page 3: ...ions 49 Noise 52 Problem with results 52 Leakage 53 Odours 54 Emergency release 55 Transportation storage and disposal 55 Removing the appliance 55 Inserting the transit bolts 55 Using the appliance again 56 Disposing of old appliance 56 Customer Service 57 Product number E Nr and pro duction number FD 57 Consumption values 58 Information for test institute 58 Technical specifications 59 ...

Page 4: ...rmation safe for future reference or for the next owner Check the appliance after unpacking it Do not connect the ap pliance if it has been damaged in transit Intended use Read the information on intended use to ensure that you use the appliance correctly and safely Only use this appliance According to this installation and instruction manual For washing machine washable fabrics and hand washable ...

Page 5: ...k Improper installation is dangerous Connect and operate the appliance only in accordance with the specifications on the rating plate Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing The protective conductor system of the domestic electrical installation must be properly installed The installation must have a sufficiently large cro...

Page 6: ...f ted Do not lift the appliance on your own If this appliance is not correctly installed in a washer dryer stack the installed appliance may fall Only stack the dryer on a washing machine using the con nection kit from the dryer manufacturer No other installa tion method is permitted Do not install the appliance in a washer dryer stack if the dryer manufacturer does not offer a suitable connection...

Page 7: ...pliance may lead to cuts Do not touch the sharp edges on the appliance Wear protective gloves when installing and transporting the appliance Safe use Follow these safety instructions when using the appliance WARNING Risk of electric shock If the appliance or the power cord is damaged this is danger ous Never operate a damaged appliance Never pull on the power cord to unplug the appliance Al ways u...

Page 8: ... longer close WARNING Risk of suffocation Children may breathe in or swallow small parts causing them to suffocate Keep small parts away from children Do not let children play with small parts WARNING Risk of poisoning Detergents and care products may result in poisoning if con sumed If accidentally swallowed seek medical advice Keep detergents and care products out of the reach of chil dren WARNI...

Page 9: ...wash at high temperatures the detergent solution gets hot Do not touch the hot detergent solution CAUTION Risk of chemical burns If the detergent drawer is opened detergent and care products may spray out from the appliance Contact with eyes or skin may cause irritation Rinse eyes and or skin thoroughly with clean water if they come into contact with detergents or care products If accidentally swa...

Page 10: ...gress of moisture can cause an electric shock Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of injury The use of non original spare parts and non original accessor ies is dangerous Only use the manufacturer s original spare parts and ori ginal accessories WARNING Risk of poisoning Poisonous fumes may be given off if you use cleaning agents that cont...

Page 11: ...onnect ing elements such as adapters extensions valves or similar Make sure that the valve hous ing for the water inlet hose does not come into contact with its surroundings and is not subjec ted to any external forces Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure ...

Page 12: ... Page 26 Energy consumption and water consumption is most efficient Use the economy programme set tings If you adjust the programme set tings for a programme the display shows the expected consumption Add Page 35 detergent based on the laundry s degree of soiling For light to normal soiling a smal ler amount of detergent is suffi cient Observe the dosage recom mendation from the detergent manufact...

Page 13: ...water and power sup ply Unpacking the appliance Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely ATTENTION Objects remaining in the drum that are not designed for operation with the appliance may cause material damage and damage to the appli ance Remove these objects along with all supplied accessor...

Page 14: ...ompanying documents 3 Water inlet hose 4 Cover caps 5 Elbow for fixing the water outlet hose Requirements for the installa tion location The appliance may wander when it spins Observe the instructions for the installation location Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely ...

Page 15: ...ay leak out if the appliance is tilted at an angle greater than 40 Tilt the appliance carefully Installation location Requirements On a base Secure the appliance with fixing brackets Page 31 Installation location Requirements On a wooden joist floor Place the appliance on a water resistant wooden board which is screwed tightly to the floor The wooden board should be at least 30 mm thick In a kitch...

Page 16: ...ch 3 Pull the power cord out of the holder 4 Remove the four sleeves 5 Put on the four cover caps 6 Press down on the four cover caps Removing the transport struts Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely ...

Page 17: ...using a T20 screwdriver 4 Remove the transport strut Connecting the appliance Connect your appliance to the power supply water inlet and water outlet Connecting the water inlet hose Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely 1 Connect the water inlet hose 2 1 2 Connect the water inlet hose to ...

Page 18: ...a ter outlet hose with an elbow Drainage into a plastic pipe with rubber sleeve or into a gully Fix and secure the wa ter outlet hose with an elbow Connecting the appliance to the electricity supply Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely 1 Insert the mains plug of the appli ance s power ca...

Page 19: ...rn the ap pliance feet Check that the appli ance is level using a spirit level All appliance feet must stand firmly on the ground 3 Screw the lock nuts tightly against the housing using a WAF 17 wrench In doing so hold the foot tight and do not adjust its height ...

Page 20: ...e parts of your appliance Appliance You can find an overview of the parts of your appliance here 1 2 4 3 6 5 8 8 7 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 42 2 Door 3 Detergent drawer Page 21 4 Controls Page 21 5 Water outlet hose Page 18 6 Power cord Page 18 7 Transport struts Page 16 8 Transit bolts...

Page 21: ... 2 Compartment II Detergent for main wash Water softener Bleach Stain remover 3 Compartment Fabric softener Liquid starch Waterproofing agent 4 Compartment I Detergent for prewash Hygiene detergent Controls The controls are used to configure all functions of your appliance and to obtain information about the operating status 2 4 3 3 1 1 1 Programmes Page 26 2 Programme selector Page 35 3 Buttons P...

Page 22: ...n time The programme end has been set and the remaining number of hours is displayed Buttons Page 24 10 kg 1 Recommended load The maximum load capacity for the selected pro gramme in kg 1600 Spin speed Set spin speed in rpm Buttons Page 24 0 No final spin only draining Rinse Hold no draining 90 Temperature Set temperature in C Buttons Page 24 cold Prewash Programme status Wash Programme status Rin...

Page 23: ...il The stain type is activated Energy consumption Energy consumption for the selected programme Low energy consumption High energy consumption Water consumption Water consumption for the selected programme Low water consumption High water consumption Foam detection system The appliance has detected too much foam Error code Fault display Signal Page 48 Door The door is unlocked and can be opened Ta...

Page 24: ...ection Select the type of stain The temperature drum movement and soaking time are all adjusted to suit the type of stain Finished in 1 24 hours Set the programme end The programme duration is already included in the set number of hours Once the programme has started the pro gramme duration is displayed Temperature C 90 C Adjust the temperature in C Spin Speed 1600 Adjust the spin speed or activat...

Page 25: ...oiled laundry Rinse Plus Activate Deactivate Activate or deactivate an additional rinse cycle Recommended for particularly sensitive skin or in regions with very soft water Easy Iron Activate Deactivate Activate or deactivate the reduced creasing pro gramme In order to reduce creasing in the laundry the spin cycle and the spin speed are adapted The laundry is damp enough after washing that it need...

Page 26: ... Rinse Plus Spin Speed Rinse Hold Prewash Easy Iron Intensive Plus Cottons Wash hard wearing items made from cotton linen or blended fabrics Also suitable as a short programme for normally soiled laundry when you activ ate SpeedPerfect If SpeedPer fect is activated the maximum load capacity is reduced to 5 kg 10 90 1600 Cotton Eco Wash hard wearing items made from cotton linen or blended fabrics E...

Page 27: ...ry 4 60 1600 Delicates Silk Wash delicate washable items made from silk viscose and synthetics Use a detergent that is suitable for del icates or silk Note Wash especially delicate items or items with hooks eyelets or clips in a mesh laundry bag 2 40 800 Wool Hand or machine washable items that are made from wool or contain wool To prevent the laundry from shrinking the drum moves the items very g...

Page 28: ... Use this programme in the following cases Before using the appliance for the first time If you regularly wash at temperat ures of 40 C or lower After a prolonged period of non use Use washing powder or a detergent containing bleach Halve the amount of detergent to avoid foaming Do not use fabric softener Do not use liquid detergent or detergent that is intended for woollens or delic ates Note The...

Page 29: ...lus Wash hard wearing items made from cotton linen or blended fabrics Suitable for allergy sufferers and for strict hygiene requirements Note Once the set temperature has been reached it remains constant throughout the washing process 6 5 60 1600 Shirts Blouses Wash non iron shirts and blouses made from cotton linen synthetic fibres or blended fabrics Tip In order to avoid creasing in your laundry...

Page 30: ... made from synthetic fibres microfibre or fleece Use a detergent that is suitable for sports items Do not use fabric softener Tip Use the Easy Care programme to wash heavily soiled laundry 2 40 800 Super 15 30 Wash items made from cotton syn thetic or blended fabrics Short programme for small items of lightly soiled laundry The programme duration is approx 30 minutes If you wish to reduce the prog...

Page 31: ...605740 Before using for the first time Before using for the first time Before using for the first time Prepare the appliance for use Starting an empty washing cycle Your appliance was inspected thor oughly before leaving the factory To remove any residual water run the first wash cycle without any laundry Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11...

Page 32: ... washable wool using your appliance Preparing the laundry ATTENTION Objects remaining in the laundry may damage the laundry and the drum Remove all items from any pock ets in your laundry before using the appliance To protect your appliance and the laundry prepare the laundry be forehand Empty all pockets Brush sand out of all collars and pockets Close bed covers and cushion covers Close all zips ...

Page 33: ...has absorbed odours Light summer clothing or sports clothing that has been worn for a just a few hours Normal Dirt or light stains are visible T shirts shirts or blouses are sweat soaked or have been worn a few times Towels or bedding that has been used for up to one week Heavy Dirt or stains are clearly visible Tea towels baby items or work clothing Care symbols on the care labels The symbols ind...

Page 34: ...ning solvents caustic agents or volatile substances e g bleach Use dyes sparingly as salt may damage stainless steel Do not use bleaching agents in the appliance Detergent recommendation This information helps you to choose the right detergent for your fabrics Detergent Fabrics Programme Temperature Standard detergent with op tical brighteners Heat resistant white fabrics made from cotton or linen...

Page 35: ...er 14 Example of a manufacturer s instructions for detergent These example values refer to a standard load of 4 5 kg Soiling Light Normal Heavy Water hardness Soft medium 40 ml 55 ml 80 ml Water hardness Hard very hard 55 ml 80 ml 105 ml The dosages can be found on the manufacturer s packaging Adjust the dosage to the actual load Basic operation Basic operation Basic operation You can find out eve...

Page 36: ...ading laundry Notes Please read the information in the Safety Page 4 and Preventing material damage Page 11 sec tions to ensure that you use the appliance safely To prevent creasing take note of the maximum load for the relevant programme Page 26 Requirement Prepare and sort the laundry Laundry Page 32 1 Open the door 2 Ensure that the drum is empty 3 Separate the laundry and place it in the drum ...

Page 37: ...ush in the detergent drawer Adding detergent and care product Notes Please read the information in the Safety Page 4 and Preventing material damage Page 11 sec tions to ensure that you use the appliance safely Do not use the measuring aid for liquid detergent for gel detergents washing powder or if Prewash or Ready in time are activated Requirement Find out the optimum dosage for detergent and car...

Page 38: ... sec tions to ensure that you use the appli ance safely 1 Press Start Reload The appliance is paused and checks whether it is possible to add or remove laundry Take note of the programme status 2 Add or remove laundry 3 Close the door 4 Press Start Reload Cancelling the programme Once the programme has started you can cancel it at any time Note Please read the information in the Safety Page 4 and ...

Page 39: ...vating the childproof lock Press and hold the two Child Lock 3 sec buttons for approx 3 seconds a The display shows a The controls are locked a The childproof lock remains active even after the appliance has been switched off Deactivating the childproof lock Requirement To deactivate the childproof lock the appliance must be switched on Press and hold the two Child Lock 3 sec buttons for approx 3 ...

Page 40: ...e position Value Description End signal 2 0 off 1 quiet 2 medium 3 loud 4 very loud Set the volume of the signal at the end of the programme Button signal 3 0 off 1 quiet 2 medium 3 loud 4 very loud The volume of the aud ible signal emitted when the buttons are pressed Drum cleaning re minder 4 ON OFF Activate or deactivate the reminder to clean the drum Changing the basic settings 1 Set the progr...

Page 41: ...ier to remove without leaving any residue Keep the appliance door and detergent drawer open after use This allows the resid ual water to dry redu cing odours in the ap pliance Cleaning the drum If you often wash at a washing tem perature of 40 C and lower or the appliance has not been used for a long period clean the drum CAUTION Risk of injury Permanently washing at low temper atures and a lack o...

Page 42: ...e ATTENTION The use of unsuitable descaling agents e g for coffee machines may damage the appliance For this appliance only use de scaling agents that are available from the manufacturer s website or our after sales service Cleaning the drain pump Clean the drain pump in the event of faults e g blockages or rattling noises Emptying the drain pump Note Please read the information in the Safety Page...

Page 43: ...hose out of the holder 8 CAUTION Risk of scalding When you wash at high temperat ures the detergent solution gets hot Do not touch the hot detergent solution To allow the detergent solution to flow out into the container remove the sealing cap 9 Firmly press on the sealing cap 10 Insert the drain hose into the holder ...

Page 44: ...ully The filter insert in the pump housing may become stuck due to coarse particles of dirt Loosen the dirt and remove the filter insert 2 Clean the interior the thread on the pump cap and the pump hous ing The pump cap is comprised of two parts which can be taken apart for cleaning 3 Make sure that the impeller in the drain pump can be rotated 4 Insert the pump cap Ensure that the parts of the pu...

Page 45: ...1 litre of water into compart ment II 5 Start the Drain programme Cleaning the water outlet hose at the siphon If the water outlet hose at the siphon is dirty or the detergent solution is not being pumped out you must clean these 1 Switch off the appliance 2 Disconnect the appliance s mains plug from the power supply 3 Loosen the hose clamp and care fully remove the water outlet hose Residual wate...

Page 46: ...wer supply Cleaning the filter on the tap Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely Requirement The water inlet hose is empty 1 Remove the water inlet hose from the tap 2 Clean the filter with a small brush 3 Connect the water inlet hose and check for leaks Cleaning the filter on the applianc...

Page 47: ...Cleaning and servicing en 47 1 2 2 Use pliers to remove the filter 3 Clean the filter with a small brush 4 Reinsert the filter 5 Connect the hose and check for leaks 2 1 ...

Page 48: ...e Press any button a The symbol lights up again E 30 80 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and wa ter drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 42 The water outlet hose is con nected too high Install the water outlet hose...

Page 49: ...nction Call the after sales service Customer Service Page 57 Malfunctions Fault Cause troubleshooting The appliance is not work ing The mains plug of the power cord is not plugged in Connect the appliance to the power supply The circuit breaker is faulty Check the circuit breaker in the fuse box There has been a power cut Check whether the lighting in your kitchen or other appliances are working T...

Page 50: ...ose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and wa ter drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 42 is activated Continue the programme by select ing Spin or Drain and press ing Start Reload Resuming the programme when the programme status is Rinse Hold Page...

Page 51: ...es an im balance by repeatedly redis tributing the laundry Not a fault no action required Note When loading where possible place large and small items of laundry together in the drum Different sized items of laundry distribute themselves better during the spin cycle Foam detection system switches on a rinse cycle if foam build up is too high Not a fault no action required No water is visible in th...

Page 52: ...ligning the appliance The appliance feet are not fixed Secure the appliance feet Aligning the appliance Transit bolts have not been removed Removing the transit bolts Banging noises rattling in the drain pump Foreign bodies have got into the drain pump Cleaning the drain pump Page 42 Slurping rhythmical suction noise The drain pump is active the detergent solution is pumped out Not a fault normal ...

Page 53: ...he drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute themselves better during the spin cycle Start the Spin programme Detergent residue on the damp washing Detergents may contain wa ter insoluble substances that deposit on the laundry Start the Rinse programme Detergent residue on the dry laundry Detergents may contain wa ter insoluble subst...

Page 54: ...hooting Odours have formed in the appliance Humidity and detergent residue may promote the formation of bacteria Cleaning the drum Page 41 If you are not using the appliance leave the door and detergent drawer open so that residual water can evaporate ...

Page 55: ...ation storage and disposal Transportation storage and disposal You can find out here how to prepare your appliance for transportation and storage You will also find out how to dispose of old appliances Removing the appliance 1 Turn off the tap 2 Emptying the water inlet hose Page 46 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the remaining detergent solution Cleaning the...

Page 56: ... appliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct the ap pliance door or prevent it from opening With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close 1 Unplug the appliance from the mains 2 Cut through the power co...

Page 57: ...ne spare parts in cluding after the manufacturer s war ranty has expired Detailed information on the warranty period and terms of warranty in your country is available from our after sales service your retailer or on our website If you contact Customer Service you will require the product number E Nr and the production number FD of your appliance The contact details for Customer Ser vice can be fo...

Page 58: ...4 0 0 760 58 0 2 29 Quick Mixed 40 4 0 0 670 45 0 1 00 Delicates Silk 30 2 0 0 230 37 0 0 39 Wool 30 2 0 0 250 35 0 0 39 1 values determined according to the valid version of IEC60456 2 Programme setting with maximum speed for testing according to AS NZS2040 1 and labelling according to AS NZS2040 2 and AS NZS 6400 with cold water 20 C The program is recommended for normally soiled laundry Informa...

Page 59: ... loaded into the drum by circle first then by layers ac cording to the table and picture below evenly Technical specifications Technical specifications Technical specifications Facts and figures for your appliance can be found here Appliance height 85 0 cm Appliance width 60 0 cm Appliance depth 64 0 cm Weight 73 kg1 Maximum load capa city 10 kg Mains voltage 220 440 V 50 Hz 1 Depending on the app...

Page 60: ...vice Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001505345 9001505345 ...

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