en
Troubleshooting
60
Errors
Cause
Troubleshooting
The programme does not
start.
is activated.
▶
Check whether is activated.
Laundry is caught in the door.
1.
Open the door again.
2.
Remove any trapped laundry.
3.
Close the door.
4.
Press
to start the programme.
The detergent drawer has not
been pushed in as far as it can
go.
▶
Push the detergent drawer in as far
as it will go.
The pump for the intelligent
dosing system is blocked.
1.
Switch off the appliance.
2.
Clean the pump unit.
"Cleaning the detergent drawer",
3.
If this indicator appears again, call
our after-sales service.
Note:
You can start the washing pro-
gramme if you deactivate the intelligent
dosing system and dose manually.
The door cannot be opened.
Rinse Hold
is activated.
▶
Continue the programme by selecting
Spin
or
Drain
and pressing
.
the programme status is Rinse Hold",
Page 43
The temperature is too high.
▶
Wait until the temperature has
dropped.
▶
Water level is too high.
▶
Start the
Drain
programme.
Power failure.
▶
Open the door using the emergency
release.
The water is not draining.
Drain pipe or water outlet
hose is blocked.
▶
Clean the drain pipe and the water
outlet hose.
Drain pipe or water drain hose
is caught or jammed.
▶
Ensure that the drain pipe and water
drain hose are not kinked or trapped.
Drain pump is blocked.
▶