Troubleshooting
en
63
Errors
Cause
Troubleshooting
Banging noises, rattling in the
drain pump.
Foreign bodies have got into
the drain pump.
▶
Slurping, rhythmical suction
noise.
The drain pump is active, the
detergent solution is pumped
out.
▶
Not a fault – normal operating noise.
Problem with results
Errors
Cause
Troubleshooting
Creasing.
The spin speed is too high.
▶
The next time you run a wash cycle,
set a lower spin speed.
The load is too large.
▶
The next time you run a wash cycle,
reduce the amount of laundry being
loaded.
The wrong programme is se-
lected for the type of fabric.
▶
Select the programmes that are suit-
able for the type of fabric.
The spin result is not satisfact-
ory. The laundry is too wet/too
damp.
A low spin speed is selected.
▶
The next time you run a wash cycle,
set a higher spin speed.
Less Ironing
is activated.
▶
Select the programmes that are suit-
able for the type of fabric.
The unbalanced load detec-
tion system has interrupted
the spin cycle because the
laundry is unevenly distrib-
uted.
▶
Redistribute the laundry in the drum.
Note:
Where possible, mix large and
small items in the drum. Different sized
items of laundry distribute themselves
better during the spin cycle.
Detergent residue on the
damp washing.
Detergents may contain wa-
ter-insoluble substances that
deposit on the laundry.
▶
Start the
Rinse / Freshen Up
pro-
gramme.
Unsuitable detergent added to
the dispenser of the intelligent
dosing system.
1.
Check whether the detergent used is
suitable.
"Detergents and care products",
2.
Drain the dispenser.
"Cleaning the detergent drawer",
3.
Clean the dispenser.
4.
Refill the dispenser.