Faults and what to do about them.
en
59
Water is not visible in the
drum.
Not a fault – the water is below the visible area.
The spin result is not
satisfactory.
Laundry wet/too damp.
■
Not a fault – the unbalanced load detection system has interrupted the spin
cycle because the laundry is unevenly distributed.
Distribute small and large items of washing in the drum.
■
Is
Easy-Iron
selected (depending on the model)?
■
Is the selected speed too low?
The spin cycle runs
several times.
Not a fault – the unbalanced load detection system is adjusting an imbalance.
The programme is taking
longer than usual.
■
Not a fault – the unbalanced load detection system is adjusting an
imbalance by repeatedly distributing the laundry.
■
Not a fault – the foam detection is system active – a rinse cycle has been
switched on.
The length of the
programme changes
during the wash cycle.
Not a fault – the programme sequence is optimised for the specific washing
process. This may change the length of the programme shown on the display
panel.
Residual water in the
care-product
compartment.
■
Not a fault – the effectiveness of the care product is not affected.
■
Clean the insert if necessary.
Odours in the washing
machine.
Run the
Drum clean
or
Cottons
90 °C
programme without laundry.
Add washing powder or a detergent containing bleach.
Note: .
To prevent foaming, only use half the amount of detergent
recommended by the detergent manufacturer. Do not use detergents designed
for woollens or delicates.
Repeated, intensive
foaming.
■
Check the basic dosage settings and dosage strength.
■
If required, use a different liquid detergent.
Detergent/fabric softener
drips off the seal and
collects on the door or in
the seal fold.
There is too much detergent/fabric softener in the dispensers. Observe the
max
markings in the dispensers.
i-DOS
i
I
w
default setting
deleted.
All settings are changed when the menu setting
i-DOS
i
I
w
: Content
is
changed.
Loud noises, vibrations
and machine “movement”
during the spin cycle.
■
Appliance aligned? Align the appliance.
■
Are the appliance feet secured? Secure the appliance's feet.
■
Have the transport braces been removed? Remove the transport braces.
The display panel/
indicator lamps do not
work while the appliance
is running.
■
Power failure?
■
Have the fuses blown? Switch on/replace the fuses.
■
If the fault occurs repeatedly, call the after-sales service.
There is detergent
residue on the laundry.
■
Some phosphate-free detergents contain water-insoluble residue.
■
Select
Rinse
or brush the laundry after washing.
Faults
Cause/remedy
