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        Faults and what to do about them

48

Foam is leaking from the 

detergent drawer.

Automatic dosing: 

Ž

 i-DOS check the dosage settings and, if required, 

reduce the basic dosage.   

If required, use a different liquid detergent/fabric softener.

Manual dosing: Have you used too much detergent? Use less detergent in 

the next wash cycle.

Immediate action: Mix one tablespoon of fabric softener with 1/2 litre of 

water and pour it into the manual dosing compartment (not suitable for out-

door clothing, sportswear or items stuffed with down).

Repeated, intensive foam-

ing.

Automatic dosing: 

Ž

 i-DOS check the dosage settings and, if required, 

reduce the basic dosage.   

If required, use a different liquid detergent/fabric softener.

Manual dosing: Have you used too much detergent? Add less detergent in 

the next time you run a wash cycle with the same load.

Detergent/fabric softener 

drips off the seal and col-

lects on the door or in the 

seal fold.

There is too much detergent/fabric softener in the dispensers. Do not fill the 

dispensers above the 

max.

 mark.

The washing result is not 

satisfactory.

Ž

 i-DOS check the dosage settings and, if required, increase the basic dos-

age. 

Use a different liquid detergent.

Brief whirring sound twice 

after the appliance is 

switched on.

Not a fault – when the appliance is switched on, this whirring sound occurs 

briefly due to internal testing of the automatic dosing system.

Whirring sound after the 

programme starts and 

during the last rinse cycle.

Not a fault – when automatic dosing is activated, a whirring sound occurs after 

water enters the drum during detergent dosing and in the last rinse cycle dur-

ing fabric softener dosing. The sound is caused by the 

Ž

 i-DOS pump unit and 

is a normal operating noise.

The spin result is not sat-

isfactory.
Laundry wet/too damp.

Not a fault – the unbalanced load detection system has interrupted the 

spin cycle because the laundry is unevenly distributed. Distribute small and 

large items of laundry evenly in the drum.

Is 

p

 

Easy Iron

 additional programme setting selected (depending on the 

model)?

Is  

Silent wash

 additional programme setting or 

Silent wash

 programme 

selected (depending on the model)?

Is the selected speed too low?

The spin cycle runs sev-

eral times.

Not a fault – the unbalanced load detection system is adjusting an imbalance.

The programme is taking 

longer than usual.

Not a fault – the unbalanced load detection system is adjusting an imbal-

ance by repeatedly distributing the laundry.

Not a fault – the foam detection system is activated – a rinse cycle has 

been switched on.

The length of the pro-

gramme changes during 

the wash cycle.

Not a fault – the programme sequence is optimised for the specific washing 

process. This may change the length of the programme shown on the display 

panel.

Faults

Cause/Remedy

Summary of Contents for WGA144A0AU

Page 1: ...3FHJTUFS ZPVS OFX EFWJDF PO Z PTDI OPX BOE HFU GSFF CFOFGJUT CPTDI IPNF DPN XFMDPNF en Instruction Manual and Installation Instructions Washing machine WGA144A0AU ...

Page 2: ...perating and installation instructions describe different models any differences will be pointed out at the relevant points in the text Read these operating and installation instructions before switching on the washing machine Display rules Warning This combination of symbol and signal word indicates a possibly dangerous situation Not heeding the warning can cause death or injuries Caution This si...

Page 3: ...y and appliance 24 Sorting laundry 24 Starching 25 Dyeing bleaching 25 C Detergent 25 Correct selection of detergent 25 Saving energy and detergent 26 P Overview of programmes 27 Selectable programme 27 0 Programme default settings 30 6 Temp C 30 0 Spin Speed 30 ñ Finished in 30 Additional programme settings31 T Prewash 31 Ï Rinse Plus 31 p Easy Iron 31 G SpeedPerfect 31 Ž i DOS setting 31 1 Opera...

Page 4: ...erience frost and or outdoor conditions There is a risk that the appliance will be damaged if residual water in it freezes If hoses freeze up they may crack burst This appliance must only be used for washing domestic laundry consisting of machine washable items and hand washable woollens see label on item Using the appliance for any other purpose is outside of the scope of its intended application...

Page 5: ...eceived instruction on how to use the appliance safely and they have understood the potential risks of using the appliance Children must not play with this appliance Do not allow children to clean or maintain this appliance unsupervised Keep children under 3 years and pets away from this appliance Do not leave the appliance unattended when children or other people who are unable to assess the risk...

Page 6: ... products out of the reach of children Installation Warning Risk of electric shock fire material damage damage to the appliance If the appliance is not installed properly this may lead to a dangerous situation Ensure the following The mains voltage on your power socket must match the rated voltage specified on the appliance identification plate The connected loads and the required fuse protection ...

Page 7: ...orrectly installed Do not use extension cords power strips or multi way couplers Warning Risk of injury material damage damage to the appliance The appliance may vibrate or move when in operation potentially resulting in injury or material damage Place the appliance on a clean even solid surface and using a spirit level to guide you level it with the screw in feet Riskofinjury materialdamage damag...

Page 8: ...damage to the appliance Use the hoses supplied with the appliance or genuine spare part hoses only Materialdamage damagetotheappliance The appliance is secured for transportation by transport locking devices If the transport locking devices are not removed before the appliance is operated this may result in damage to the appliance It is important to completely remove all transport locking devices ...

Page 9: ...ion Warning Eye skin irritation Detergent and care products may spray out if the detergent drawer is opened while the appliance is in operation Rinse eyes skin thoroughly if they it come s into contact with detergents or care products If accidentally swallowed seek medical advice Caution Material damage damage to the appliance If the amount of laundry in the appliance exceeds its maximum load capa...

Page 10: ...d by our customer service or by an electrician The same applies for replacing the mains cable when necessary Spare mains cables can be ordered from our customer service Warning Risk of poisoning Poisonous fumes may be given off by cleaning agents that contain solvents e g cleaning solvent Do not use cleaning agents that contain solvents Warning Risk of electric shock material damage damage to the ...

Page 11: ... to authorized collection centers for disposal Consult the authorized service center as to whether the Electronic Equipment can be repaired or not before discarding Consult the retailer about appliance take back schemes Don ts Don t dump the discarded Electronic Equipment in the open or in any land fill site as this will result in contamination of the soil and the ground water Don t dispose of the...

Page 12: ...te the display backlighting Low power mode is not be activated when the programme is running If the laundry will be dried in a dryer select the spin speed according to the dryer manufacturer s instructions 5 Positioning and connecting PositioningandconnectingStandard accessories Note Check the appliance for transport damage Never use a damaged appliance If you have any complaints contact the deale...

Page 13: ...iance in areas exposed to frost or outdoors Caution Water damage The connection points for the water supply hose and water drain hose are under high water pressure To prevent leaks and water damage you must follow the instructions in this section Notes In addition to the safety information listed here the local water and electricity supplier may have special requirements If in doubt have the appli...

Page 14: ...red for transportation using transport locks If the transport locks are not removed the appliance may become damaged when it is operated Before using the appliance for the first time make sure that you completely remove all four transport locks Keep the locks in a safe place To prevent transport damage from occurring if the appliance is moved at a later date you must refit the transport locks befo...

Page 15: ...ap in hooks Removing the support struts 1 Unscrew and remove all screws in the vertical transport struts 2 Remove the transport struts 3 Undo and remove the screws on the horizontal transport strut 4 Remove the transport strut Hose and cable lengths Connection on left side or 7 135 cm 0 95 cm 8 90 cm 0 cm 100 cm 7 ...

Page 16: ...o not use a used supply hose Only use the supply hose supplied or one that was purchased from an authorised specialist retailer Do not bend squash modify or cut through the water supply hose otherwise its strength is no longer guaranteed Only tighten the screw connections by hand If the screw connections are tightened too much with a tool pliers the thread may be damaged Optimum water pressure in ...

Page 17: ...ter Caution Water damage When water is being pumped away the outlet hose is under water pressure and may slip out of the wash basin or connection point Secure the drain hose so that it cannot slip out Caution Damage to the appliance fabrics If the end of the drain hose is immersed in the drained water water may be sucked back into the appliance and may damage the appliance fabrics Make sure that T...

Page 18: ...h a spirit level and adjust it if necessary Change the height by turning the appliance feet All four appliance feet must stand firmly on the ground 3 Tighten the lock nut against the housing In doing so hold the foot tight and do not adjust its height The lock nuts on all four appliance feet must be screwed tightly against the housing Electrical connection Warning Risk of death There is a risk of ...

Page 19: ... Note The appliance must have been installed and connected properly Positioning and connecting on page 12 Never switch on a damaged appliance 1 Insert mains plug 2 Turn the water tap on 3 Close the door Do not load any laundry 4 Run two cycles of Cottons i 90 C programme 5 Open the detergent drawer 6 Pour approx 1 litre of water into manual dosing compartment 7 Add standard detergent to manual dos...

Page 20: ...ighten the screws c Clip the hoses securely in the holders Before switching on the appliance again Notes The support struts must be removed Removing the support struts on page 15 The transport braces must be removed Removing the transport locks on page 14 Pour approx 1 litre of water into manual dosing compartment select the Drain programme and start This will prevent detergent from flowing straig...

Page 21: ...Getting to know the appliance en 21 Getting to know the appliance GettingtoknowtheapplianceAppliance Detergent drawer 0 Control panel 8 Loading door Service flap ...

Page 22: ...mme default settings Page 30 0 Additional programme settings can be selected Overview of all additional programme settings Page 31 8 Start Reload A button for starting interrupting e g adding laundry and cancelling a programme Programme selector for selecting the programme and for switching the appliance on and off ...

Page 23: ...pin speed Spin speed in rpm revolutions per minute 2 No spin 2 30 Programme remaining time Programme remaining time depends on the programme selec tion in h min hours minutes 0 5 24 h Finish in time Programme ends after h h hours 9 0 kg Maximum load for washing Recommended load in kg Depending on the selected model and pro gramme Display Setting T Prewash Ï Rinse Plus p Easy Iron G SpeedPerfect Di...

Page 24: ... Remove any foreign objects Remove metal parts paper clips etc Trousers knitwear and knitted textiles e g jersey garments T shirts or sweatshirts should be turned inside out Ensure that underwired bras are appliance washable Wash delicates in a net or bag tights underwired bras etc Close zips button up covers Brush sand out of pockets and collars Remove curtain fittings or place in a net bag Sorti...

Page 25: ...s crucial to ensure correct detergent selection temperature and laundry treatment Standard detergent with optical brighteners suitable for heat resistant white washing made from linen or cotton Programme Cottons i cold max 90 C Detergent for colours without bleach or optical brighteners suitable for coloured washing made from linen or cotton Programme Cottons i cold max 60 C Detergent for colours ...

Page 26: ...he recom mended dosage Light No visible dirt or stains Cloth ing has taken on some body odour e g Light summer sports clothing worn for a few hours T shirts shirts blouses worn for up to one day Guest bed linen and hand towels used for one day Normal Visible dirt or a few light stains e g T shirts shirts blouses sweat soaked worn a few times Towels bedding usedfor up to one week Temperature as per...

Page 27: ... Ï Rinse Plus p Easy Iron G SpeedPerfect w è è Cottons Eco 0 Hard wearing fabrics heat resistant fabrics made of cotton or linen Energy optimised washing by reducing the temperature while achieving a comparable washing result for the Cottons i pro gramme Note The washing temperature is lower than the selected tem perature If you want to achieve a higher water temperature use the Cottons i programm...

Page 28: ...è Drum Clean Û Programme for cleaning and caring for the drum and the outer tub e g before running the first wash cycle if washing fre quently at a low temperature 40 C or lower or if an odour has developed after a prolonged period of non use The symbol Û memory function drum care flashes if you have not used any programme at a temperature of 60 C or higher for an extended period Notes Run program...

Page 29: ...ly clean and especially kind to sensitive skin thanks to the longer wash cycle at a defined temperature higher water level and longer spin cycle 6 5 kg 60 C 400 1400 rpm T Prewash Ï Rinse Plus p Easy Iron G SpeedPerfect w è è Super 15 30 Super 15 programme For less soiling and low load capac ity e g daily changing laundry or new laundry Super 30 programme For less soiling cotton or linen laundry N...

Page 30: ... on the model and the programme that has been selected ñ Finished in Before starting the programme you can preselect the programme end Finish in time in 0 5h h hour increments between minimum selectable ending time and 9 5h or 1 hour increments between 10h and 24h up to a maximum of 24 hours To do this 1 Select a programme except myTime programme The programme duration is displayed for the selecte...

Page 31: ...e skin and or for areas with very soft water Longer programme duration due to additional rinse cycle The number of rinse cycles that the programme actually runs depends on the number that is set as a basic setting for the programme p Easy Iron A special operation using reduced spin speed followed by fluffing to help reduce creasing Touch p Easy Iron to activate or deactivate it Note If p Easy Iron...

Page 32: ... power cord Insert pull out the mains plug with dry hands only 2 Turn the water tap on 3 Open the appliance door Select programme switch on the appliance Note If you have activated the childproof lock you must first deactivate it before you can set a programme Use the programme selector to select the required programme The programme selector can be rotated in either direction The appliance is swit...

Page 33: ...s After the programme has started the programme duration is displayed And the symbols for the programme progress are lighting up Childproof lock You can lock the appliance to prevent the settings you have set from being changed inadvertently To do this activate the childproof lock To activate the childproof lock After the programme starts Touch and hold the p Easy Iron and ñ Finished in buttons fo...

Page 34: ...Reload A button again For programmes at low temperatures 1 Touch the Start Reload A button 2 Select 0 Spin Drain 3 And touch the Start Reload A button again Programme end End lights up on the display panel and and Õ displays are off If you have selected 2 the water is only drained after rinse process no spin cycle Removing laundry switching off the appliance 1 Set programme selector to Off 2 Open ...

Page 35: ...nd care product We recommend using easy pour all purpose universal and colour liquid detergents for all machine washable coloured items made of cotton or synthetic fabrics Notes Only use easy pour liquid products that the manufacturer recommends adding to the detergent drawer When cleaning the Ž i DOS detergent drawer empty the dispenser completely and clean it Page 38 Do not mix detergent and fab...

Page 36: ...dispensed automatically for the prewash and main wash cycles Ž i DOS Setting the dosage The basic dosage is the recommended dosage for a typical load of household laundry weighing 4 5 kg The quantity of detergent and care product actually dispensed is calculated using the basic dosage and the amount of laundry which is detected automatically The basic dosages for liquid detergent and fabric soften...

Page 37: ...is possible The changes are saved until the next time they are changed and are retained even after the appliance has been switched off Filling the dispensers Notes See the instructions in chapter Before setting up Ž i DOS on page 35 If w or flashes fill the relevant dispenser Page 35 Fill the dispensers as follows 1 Pull out the detergent drawer 2 Open the dispenser lids 3 Pour liquid detergent an...

Page 38: ... care product in this compartment is dispensed when the wash cycle starts Do not add fabric softener or any other products that should not be used until later in the wash cycle e g during rinsing Note Programmes with prewash When automatic dosing is deactivated place the detergent for the prewash in the drum Pour washing powder for the main wash into the manual dosing compartment Dosing and adding...

Page 39: ...p unit with a damp cloth Caution The pump unit contains electrical components These may be damaged if they come into contact with water Do not clean the pump unit in the dishwasher and do not immerse it in water Protect the rear plug against water detergent and fabric softener residue 8 Clean the drawer inside surface and lids with a soft damp cloth or a hand shower 9 Dry the drawer lids and pump ...

Page 40: ... settings Activate setting mode 1 Set the programme selector to position 1 The appliance is switched on 2 Touch and hold the 0 Spin Speed button and at the same time turn the programme selector clockwise to position 2 Release the 0 Spin Speed button The setting mode is activated and the preset setting appears in the display panel Changing the volume and drum care information Use the ñ Finished in ...

Page 41: ...by dirt and detergent residue The duration and the number of rinse cycles depend on the turbidity of the water 2 Cleaning and maintenance Cleaningandmaintenance Warning Risk of death There is a risk of electric shock if touch live components Turn the programme selector to Off Pull out the mains plug Caution Fire and explosion hazard Toxic vapours can be produced by cleaning agents that contain sol...

Page 42: ...llow the manufacturer s instructions for the descaling agent Suitable descalers can be obtained via our website or from customer services Drain pump is blocked Note Turn the water tap off to prevent more water from flowing in and to ensure that it is drained via the pump Warning Risk of scalding When you wash at high temperatures the water gets very hot If you come into contact with the hot water ...

Page 43: ...ut 3 Clean the drain hose and siphon connecting piece 4 Re attach the drain hose and secure the connection point using the hose clamp Filter in the water supply is blocked Release water pressure in the supply hose 1 Turn off the water tap 2 Select the Cottons i activate G SpeedPerfect setting programme Note If your appliance with intelligent dosing system you also need to deactivate the intelligen...

Page 44: ...gh temperatures there is a risk of scalding if you come into contact with hot water and laundry If possible leave it to cool down first Warning Risk of injury Reaching into the drum while it is still turning may cause hand injuries Do not reach into the drum when it is turning Wait until the drum has stopped turning Caution Water damage Any escaping water may cause water damage Do not open the doo...

Page 45: ...n is extended E lights up The childproof lock is activated deactivate it The symbol Û flashes Run the Drum Clean Û programme to clean and care for the drum and the outer tub Notes Run the programme without laundry Use washing powder or a detergent containing bleach To prevent foaming only use half the amount of detergent recommended by the detergent manu facturer Do not use detergent designed for ...

Page 46: ... replace it Tighten the screw fitting on the supply hose The door cannot be opened The temperature in drum is too high to open the door The safety function is activated Stop the programme The water level in drum is too high Can the door only be opened by the emergency release Emergency release on page 44 The appliance is not filling with water Programme does not start Is the tap turned on Could th...

Page 47: ... Ensure that the drain pipe and the water drain hose are not kinked or trapped The drain pump is blocked Drain pump is blocked on page 42 The drain hose at the siphon is blocked The drain hose at the siphon is blocked on page 43 Rinse hold no final drain is activated depending on the mod ule Continue the programme by selecting 0 Spin Drain and pressing Start Reload A The water drain hose is connec...

Page 48: ...itched on this whirring sound occurs briefly due to internal testing of the automatic dosing system Whirring sound after the programme starts and during the last rinse cycle Not a fault when automatic dosing is activated a whirring sound occurs after water enters the drum during detergent dosing and in the last rinse cycle dur ing fabric softener dosing The sound is caused by the Ž i DOS pump unit...

Page 49: ...nce s feet Have the transport locks been removed Removing the transport locks on page 14 The display panel indica tor lights do not work while the appliance is run ning Has there been a power failure Have the fuses blown Reset replace the fuses If the fault occurs repeatedly call customer services There is detergent resi due on the laundry Some phosphate free detergents contain water insoluble res...

Page 50: ...its by engineers Please provide the after sales service with the product number E Nr and the production number FD of the appliance You can find this information depending on the model On the inside of the loading door On the back of the appliance Trust the expertise of the manufacturer Contact us By doing so you can be sure that the repairs are carried out by trained service personnel using genuin...

Page 51: ... 90 C 9 0 kg 2 000 kWh 88 0 l 2_ h Easy Care 40 C 4 0 kg 0 750 kWh 56 0 l 2 h Mixed o 40 C 4 0 kg 0 650 kWh 45 0 l 1 h Delicates Silk 30 C 2 0 kg 0 220 kWh 35 0 l _ h W Wool l 30 C 2 0 kg 0 280 kWh 35 0 l _ h Values determined according to the valid version of IEC60456 Observed values may deviate from the indicated values due to influence of water pressure hardness and inlet temperature ambient te...

Page 52: ...chnicalinformationTechnical data Dimensions 84 8 cm x 59 8 cm x 59 0 cm height x width x depth Weight 74 kg Mains connection Nominal voltage 220 240V 50Hz Minimum installation protection c 10A Nominal power 1900 2300 W Water pressure 100 1000 kPa 1 10 bar ...

Page 53: ... Add the dry powder detergent into main wash dispenser before start After detergent is flushed in add the PBIS solution and anti sudsing agent as soon as possible Age of test loads The average age of test load around 10 20 times is recommended to replicate normal use Loading Procedure The items are loaded into the drum by circle first then by layers according to the table and picture below evenly ...

Page 54: ...s valid for the service life of the appliance 3 It is a prerequisite of all warranty claims that the appliance with Aqua Stop must have been installed and connected correctly in accordance with our instructions this also includes a correctly fitted Aqua Stop extension genuine accessories Our warranty does not cover defective feed lines or fittings leading to the Aqua Stop connection at the tap 4 A...

Page 55: ...6 ...

Page 56: ...unts for accessories spare parts Digital manual and all appliance data at hand Easy access to Bosch Home Appliances Service Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances need help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you w...

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