en
Troubleshooting
38
Fault
Cause and troubleshooting
"E:36 / -10"
The pump cap is not fully screwed in.
▶
Ensure that the pump cap is screwed in all the way
into the appliance. The handle on the pump cap
must be in a vertical position.
"E:36 / -25 / -26"
Drain pump is blocked.
▶
"Cleaning the drain pump", Page 33
"E:38 / -25 / -26"
Drain pump is blocked.
▶
if the fault is displayed again,
▶
"Cleaning the drain pump", Page 33
Inlet opening of the rubber gasket is blocked.
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"Cleaning the intake opening in the rubber gas-
The water pressure is low.
No remedial action possible.
The filters in the water inflow are blocked.
▶
Clean the filters in the water inflow.
The tap is turned off.
▶
Turn on the tap.
The water inlet hose is kinked or jammed.
▶
Ensure that the water inlet hose is not kinked or
jammed.
lights up.
The temperature is too high.
▶
Wait until the temperature has dropped.
▶
"Cancelling the programme", Page 31
Water level is too high.
▶
Start the
Drain
programme.
Laundry is caught in the door.
1.
Open the door again.
2.
Remove any trapped laundry.
3.
Close the door.
4.
Press
to start the programme.
flashes.
Door is not closed.
1.
Close the door.
2.
Press
to start the programme.
All other error codes.
Malfunction
▶
Call the after-sales service.
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