background image

Faults and what to do about them       

en

47

Information on the display panel

Display

Cause/Remedy

Õ

 

Flashes fast + signal

: The door was opened and the water level is too high. 

Close the door, continue the programme with 

A

 Inicio/Pausa + Carga 

(Start/Reload)

  button or select 

[

 (Drain)

.

Flashes slowly

: The door lock temperature is too high to open the door. Wait 

approx. 30 seconds until the door lock temperature cools down.

•©£

The temperature in the drum is too high. Wait for the appliance running to cool 

down the laundry till the 

•©£

 disappears on the display panel, then the door can 

be opened.

r

 

Flashes

 (no water supply): Water tap turned on? Filter in the water supply is 

blocked? 

~

 "Filter in the water supply is blocked" on page 45

 

Is the supply hose kinked or trapped?

Lights up 

(low water pressure): For information only. This will not affect the 

programme progress. The programme duration is extended.

E

 lights up

The childproof lock is activated – deactivate it.

The symbol 

Û

 

flashes

Run the 

Algodón/Algodão (Cottons) 90°C

 programme to clean and care for the 

drum and the outer tub.

Notes

Run the programme without laundry.

Use washing powder or a detergent containing bleach. To prevent foaming, 

only use half the amount of detergent recommended by the detergent manu-

facturer. Do not use detergent designed for woollens or delicates.

Switching the drum care information signal on/off. 

~

 Page 41

E:36

  

alternating with  

-10

Drain pipe or water drain hose is blocked. Clean the drain pipe and the water 

outlet hose. 

Drain pipe or water drain hose is caught or jammed. Ensure that the drain pipe 

and water drain hose are not kinked or trapped.

The drain pump is blocked. 

 

~

 "Drain pump is blocked" on page 43

The drain hose at the siphon is blocked. 

 

~

 "The drain hose at the siphon is blocked" on page 45

The water drain hose is connected too high. Install the water outlet hose at a 

maximum height of 1 meter. 

~

 Page 16

E:35

  

alternating with  

-10

 (Suitable for spe-

cial models)

There is water in the base trough, the appliance is leaking. Turn off the tap. Call 

customer services. 

H:95

 

alternating with 

“Ÿš

  

when programme is 

finished

No water detected in drying phase, may get bad drying result. 

~

 "Filter in the water supply is blocked" on page 45

Summary of Contents for WNA13400ES

Page 1: ...3FHJTUFS ZPVS OFX EFWJDF PO Z PTDI OPX BOE HFU GSFF CFOFGJUT CPTDI IPNF DPN XFMDPNF en Instruction Manual and Installation Instructions Washer dryer WNA13400ES ...

Page 2: ...ing and installation instructions describe different models any differences will be pointed out at the relevant points in the text Read these operating and installation instructions before switching on the washer dryer Display rules Warning This combination of symbol and signal word indicates a possibly dangerous situation Not heeding the warning can cause death or injuries Caution This signal wor...

Page 3: ... Laundry 25 Preparing laundry for washing 25 Preparing laundry for drying 26 Starching 26 Dyeing bleaching 26 C Detergents and care products 27 Detergent recommendation 28 P Overview of programmes 29 Selectable programme 29 Drying table 33 0 Programme default settings 34 6 Temp C 34 0 Centrif Spin Speed 34 ñ Terminado en em Finish in Time Dry 34 Additional programme settings35 Tipo secado Drying A...

Page 4: ...d hand washable woollens see label on item Using the appliance for any other purpose is outside of the scope of its intended application and is forbidden This appliance must only be used for drying and freshening up domestic laundry consisting of items that have been washed with water and are suitable for tumble drying see label on item Using the appliance for any other purpose is outside of the s...

Page 5: ...he appliance safely and they have understood the potential risks of using the appliance Children must not play with this appliance Do not allow children to clean or maintain this appliance unsupervised Keep children under 3 years and pets away from this appliance Do not leave the appliance unattended when children or other people who are unable to assess the risks are in the vicinity Warning Risk ...

Page 6: ...ltage specified on the appliance identification plate The connected loads and the required fuse protection are specified on the identification plate The appliance must not be supplied through an external switching device such as a timer or connected to a circuit that is regularly switched on and off by a utility The mains plug and the protective contact socket must match and the earthing system mu...

Page 7: ...tion potentially resulting in injury or material damage Place the appliance on a clean even solid surface and using a spirit level to guide you level it with the screw in feet Riskofinjury materialdamage damagetotheappliance If you take hold of any of the appliance s protruding parts e g the appliance door in order to lift or move it these parts may break off and cause injury Do not take hold of a...

Page 8: ... only Materialdamage damagetotheappliance The appliance is secured for transportation by transport locking devices If the transport locking devices are not removed before the appliance is operated this may result in damage to the appliance It is important to completely remove all transport locking devices before using the appliance for the first time Make sure that you retain these transport locki...

Page 9: ... drying cycle has finished this prevents the laundry from cooling down sufficiently and may cause the laundry to ignite or may result in material damage or damage to the appliance During the last part of the drying cycle the laundry in the drum is not heated cooling cycle This is to ensure that it remains at a temperature at which it will not be damaged Do not switch off the appliance before the d...

Page 10: ...ek medical advice Caution Material damage damage to the appliance If the amount of laundry in the appliance exceeds its maximum load capacity it may not be able to operate properly or this may result in material damage or damage to the appliance Do not exceed the maximum load capacity of dry laundry Make sure you comply with the maximum load capacities specified for each of the programs Materialda...

Page 11: ...d by our customer service or by an electrician The same applies for replacing the mains cable when necessary Spare mains cables can be ordered from our customer service Warning Risk of poisoning Poisonous fumes may be given off by cleaning agents that contain solvents e g cleaning solvent Do not use cleaning agents that contain solvents Warning Risk of electric shock material damage damage to the ...

Page 12: ...splay shows the expected consumption Add Page 28 detergent based on the laundry s degree of soiling For light to normal soiling a smaller amount of detergent is sufficient Observe the dosage recommendation from the detergent manufacturer Reduce the washing temperature for lightly and normally soiled laundry At low temperatures the appliance consumes less energy For light to normal soiling lower te...

Page 13: ...a button flashes Touch any area of display panel to activate the display backlighting energy saving mode is not be activated when the programme is running 5 Positioning and connecting PositioningandconnectingStandard accessories Note Check the appliance for transport damage Never use a damaged appliance If you have any complaints contact the dealer from whom you purchased the appliance or our Cust...

Page 14: ...s for the water supply hose and water drain hose are under high water pressure To prevent leaks and water damage you must follow the instructions in this section Notes In addition to the safety information listed here the local water and electricity supplier may have special requirements If in doubt have the appliance connected by a specialist Installation surface Note The appliance must be stable...

Page 15: ...he appliance may become damaged when it is operated Before using the appliance for the first time make sure that you completely remove all four transport locks Keep the locks in a safe place To prevent transport damage from occurring if the appliance is moved at a later date you must refit the transport locks before transporting the appliance Note Keep the screws and sleeves in a safe place 1 Take...

Page 16: ... Unscrew and remove all screws in the vertical transport struts 2 Remove the transport struts Hose and cable lengths Connection on left side or Connection on right side Note If the supply hose is too short for your connection you can order an extension from the after sales service 7 105 cm 0 145 cm 8 95 cm 60 cm 100 cm 60 cm 0 195 cm 8 140 cm 60 cm 100 cm ...

Page 17: ...s no longer guaranteed Only tighten the screw connections by hand If the screw connections are tightened too much with a tool pliers the thread may be damaged Optimum water pressure in the supply network At least 100 kPa 1 bar Maximum 1000 kPa 10 bar When the tap is open the water flow is at least 8 l min If the water pressure is higher than this a pressure reducing valve must be installed Connect...

Page 18: ...f the end of the drain hose is immersed in the drained water water may be sucked back into the appliance and may damage the appliance fabrics Make sure that The plug does not block drainage from the washbasin The end of the drain hose is not immersed in the drained water The water drains away quickly enough Note Do not kink the water drain hose or put strain on it lengthways Connection Drainage in...

Page 19: ...against the housing Electrical connection Warning Risk of death There is a risk of electric shock if you touch live components Never touch or hold the mains plug with wet hands Only pull out the mains cable by the plug and never by the cable as this could damage it Observe the following information and ensure that Notes The mains voltage and voltage indicated on the appliance rating plate are the ...

Page 20: ...ct the Algodón Algodão Cottons 90 C programme 5 Open the detergent drawer 6 Pour approx 1 litre of water into Dispenser II 7 Add standard detergent to Dispenser II according to manufacturer s instructions for light soiling Note To prevent frothing use only half the recommended amount of detergent Do not use any woollens or mild detergents 8 Close the detergent drawer 9 Select A Inicio Pausa Carga ...

Page 21: ...t and tighten the screws c Clip the hoses securely in the holders Before switching on the appliance again Notes The support struts must be removed Removing the support struts on page 16 The transport braces must be removed Removing the transport locks on page 15 Pour approx 1 litre of water into Dispenser II select the Drain programme and start This will prevent detergent from flowing straight int...

Page 22: ...en Getting to know the appliance 22 Getting to know the appliance GettingtoknowtheapplianceAppliance Detergent drawer 0 Control panel 8 Loading door Service flap ...

Page 23: ...t settings Page 34 0 Additional programme settings can be selected Overview of all additional programme settings Page 35 8 A Inicio Pausa Carga Start Reload button for starting interrupting e g adding laundry and cancelling a programme Programme selector for selecting the programme and for switching the appliance on and off ...

Page 24: ... 2 30 Programme remaining time Programme remaining time depends on the programme selec tion in h min hours minutes 0 5 24 h ñ Terminado en em Finish in Time Dry Programme ends after h h hours 8 0 kg 5 0 kg Maximum load for washing dry ing Recommended load in kg Depending on the selected model and pro gramme Display Setting ö Tipo secado Drying Aim T Prelav Prewash p Fácil Reduced Ironing SpeedPerf...

Page 25: ... underwired bras etc Close zips button up covers Brush sand out of pockets and collars Remove curtain fittings or place in a net bag Sorting laundry Sort your laundry according to the care instructions and manufacturer s information on the care labels depending on Type of fabric fibre Colour Note Laundry may discolour Wash white and coloured items separately Wash new coloured items separately the ...

Page 26: ...t be spun at the appropriate spin speed Before drying spin at the optimum speed A spin speed of more than 1000 rpm is recommended for cotton more than 800 rpm for easy care textiles Do not iron washing immediately after drying It is recommended to roll the washing up first to distribute residual moisture evenly To ensure a good drying performance quilts terry cloths and other large textiles should...

Page 27: ...ge 5 to ensure that you use the appliance safely The manufacturer s instructions for use and dosage can be found on the packaging Notes Only use liquid detergents that are self flowing Do not mix different liquid detergents Do not mix detergent and fabric softener Do not use products which have developed a top layer or are highly congealed Do not use products containing solvents caustic agents or ...

Page 28: ...cs made from cotton or linen Standard detergent with optical brighteners Cottons From cold up to 90 C Coloured fabrics made from linen or cotton Detergent for colours without bleach or optical brighteners Cottons From cold up to 60 C Coloured fabrics made from easy care fabrics or synthetic materials Detergent for colours delicates without optical brighteners Easy Care From cold up to 60 C Delicat...

Page 29: ...odão Cottons Hard wearing fabrics heat resistant fabrics made of cotton or linen Notes The symbol Û drum clean information signal flashes if you have not used any programme at a temperature of 60 C or higher for an extended period Do not load any laundry and select the Algodón Algodão Cottons 90 C programme to clean and care for the drum and the outer tub then the symbol will disappear Page 47 Swi...

Page 30: ...ity and cannot be changed Wash and dry programme can be achieved by selecting Eco 40 60 programme and activating Tipo secado Drying Aim 8 0 kg 5 0 kg 400 1400 rpm T Prelav Prewash p Fácil Reduced Ironing Tipo secado Drying Aim è è è ö è possible Sintéticos Easy Care Textiles made of synthetic materials or blended fabrics 4 0 kg 2 5 kg 60 C 400 1400 rpm T Prelav Prewash p Fácil Reduced Ironing Spee...

Page 31: ... mins drying process Note The default programme is Rápido 15 min SuperQuick 15min You can switch to Lavar Secar 60 min Wash Dry 60 min programmebytouching Tipo secado Drying Aim button 2 0 kg 1 0 kg 40 C 400 1000 rpm Tipo secado Drying Aim è è ö possible à Rinse For rinsing with a subsequent spin cycle 2 1400 rpm p Fácil Reduced Ironing Tipo secado Drying Aim è è è ö è possible 0 Spin Drain For sp...

Page 32: ...shed In case of con tinuously using the refresh program it is recommended to run a washing cycle between each refresh program cycle to remove odor from the appliance The detergent can not be added for this programme 1 0 kg Tipo secado Drying Aim not possible My Time Dry Mixed fabrics for lightly soiled laundry made of cotton and syn thetics The length of the programme can be set each time from the...

Page 33: ...g time min Recommended drying programme Drying load kg ö Iron dry Cup board dry Cup board dry Secar intensivo Intensive Dry 0 5 2 0 40 70 40 90 60 100 2 0 3 0 70 90 90 120 100 130 3 0 5 0 90 130 120 210 130 240 Secar suave Gentle Dry 0 5 1 5 20 50 30 60 70 120 1 5 2 5 50 80 60 110 120 160 Drying time table is only for reference For wash dry program washing duration shall be added for total program...

Page 34: ...at has been selected ñ Terminado en em Finish in Time Dry Before starting the programme you can preselect the programme end Finish in time in 0 5h h hour increments between minimum selectable ending time and 9 5h or 1 hour increments between 10h and 24h up to a maximum of 24 hours To do this 1 Select a programme except My Time Dry programme The programme duration is displayed for the selected prog...

Page 35: ...this mode the drying time is automatically set according to the amount of laundry to be dried Cupboard dry For fabrics made of thick multilayered items of clothing which need to be dried longer Garments can be folded or hung up in a cupboard Laundry more dry than Cupboard dry ö Iron dry For delicate laundry Fabrics suitable for ironing iron fabrics in order to avoid creasing Garments can be additi...

Page 36: ...sh cycle should be run without laundry using the Algodón Algodão Cottons 90 C programme Before washing for the first time on page 20 Notes Never switch on a damaged appliance Inform customer service 1 Insert mains plug Warning Risk of death from electric shock Risk of death if live parts are touched Never pull out the mains plug by tugging the power cord Insert pull out the mains plug with dry han...

Page 37: ...liance Detergents and agents for the pretreatment of laundry e g stain remover prewash sprays etc may damage the surfaces of the appliance Keep these agents away from the surfaces of the appliance Using a damp cloth immediately remove any fine spray residue and other residue droplets Dosing Dose the detergents and care products according to water hardness ask your water supply company the manufact...

Page 38: ...gent 1 Pull out the detergent drawer Press down the insert and fully remove the drawer 2 Slide the measuring aid forwards fold it down and click it into place 3 Reinsert the drawer Note Do not use the measuring aid for gel detergents and washing powder or for programmes with pretreat or when Finish in time is selected For models without a measuring aid pour the liquid detergent into the appropriat...

Page 39: ...he childproof lock Touch and hold the SpeedPerfect and ñ Terminado en em Finish in Time Dry buttons until the symbol E disappears Adding removing laundry After starting the programme only for washing you can add or remove laundry if necessary Touch the A Inicio Pausa Carga Start Reload button The appliance checks whether reloading is possible If the following appears on the display panel The symbo...

Page 40: ...runs until the temperature in the drum has dropped If you do not take laundry out within 15 mins after drying process finished wrinkle guard process will start to prevent laundry getting wrinkled The process lasts about 30 minutes 0 00 and Ÿš will be displayed alternately on the display and V symbol will be displayed as the status symbol You can touch any button to terminate this process then the ...

Page 41: ...se the ñ Terminado en em Finish in Time Dry button to change the following settings at the corresponding programme selector positions 2 The volume of the end signal 3 The volume of the button signals 4 Switching the drum care information signal on off Exiting setting mode You can now end the process and set the programme selector to the Û Off position The settings are saved H Sensors SensorsUnbala...

Page 42: ... Do not use abrasive cloths sponges or detergents stainless steel cleaner Do not clean the appliance with a water jet Drum Warning Risk of injury material damage damage to the appliance Permanently washing at low temperatures and a lack of ventilation for the appliance may damage the drum and cause injury Regularly run a programme for cleaning the drum or wash at temperatures of at least 60ºC Leav...

Page 43: ... it Clean the inside of the housing as well 4 Fit the insert and lock it in place push the cylinder onto the guide pin 5 Push in the detergent drawer Note Leave the detergent drawer open so that any residual water can evaporate Drain pump is blocked Note Turn the water tap off to prevent more water from flowing in and to ensure that it is drained via the pump Warning Risk of scalding When you wash...

Page 44: ...er 4 Carefully unscrew the pump cover residual water may leak out Clean the interior pump cover thread and pump housing The impeller in the drain pump must be able to rotate 5 Refit and screw on the pump cover The handle must be in a vertical position 6 Close the service flap Note To prevent unused detergent from flowing straight into the drain during the next wash Pour 1 litre of water into Dispe...

Page 45: ...g the hose clamp Filter in the water supply is blocked Release water pressure in the supply hose 1 Turn off the water tap 2 Select any programme except à Rinse 0 Spin Drain programmes 3 Select the A Inicio Pausa Carga Start Reload button Allow the programme to run for approx 40 seconds 4 Turn the programme selector to Û Off 5 Pull out the mains plug Clean the filters 1 Disconnect the hose from the...

Page 46: ...ding if you come into contact with hot water and laundry If possible leave it to cool down first Warning Risk of injury Reaching into the drum while it is still turning may cause hand injuries Do not reach into the drum when it is turning Wait until the drum has stopped turning Caution Water damage Any escaping water may cause water damage Do not open the door if water can be seen through the glas...

Page 47: ... C programme to clean and care for the drum and the outer tub Notes Run the programme without laundry Use washing powder or a detergent containing bleach To prevent foaming only use half the amount of detergent recommended by the detergent manu facturer Do not use detergent designed for woollens or delicates Switching the drum care information signal on off Page 41 E 36 alternating with 10 Drain p...

Page 48: ...the door only be opened by the emergency release Emergency release on page 46 The appliance is not filling with water Detergent is not being dis pensed Programme does not start Is the tap turned on Could the filter in the water supply be blocked Filter in the water supply is blocked on page 45 Note If an additional water filter has been installed depending on the model check for contaminants and c...

Page 49: ...pty the dispenser s clean it them and pour in the correct product Emptying the detergent draw cleaning the detergent drawer and its hous ing on page 43 Dosing and adding detergent and care products on page 37 Foam is leaking from the detergent drawer Too much detergent used Mix 1 tablespoon of fabric softener with litre of water and pour into dispenser II Not for outdoor sports and down filled tex...

Page 50: ...ghts do not work while the appliance is run ning Has there been a power failure Have the fuses blown Reset replace the fuses If the fault occurs repeatedly call customer services There is detergent resi due on the laundry Some phosphate free detergents contain water insoluble residue Select à Rinse or brush the laundry after washing Spin noise during the dry ing phase This is an innovative process...

Page 51: ...the load display Do not overload the washer dryer as the maximum load for the drying phase is less than the maximum load for the wash cycle Unload the washer dryer after washing with the maximum load and divide the laundry into two drying cycles The power supply voltage is too low below 200 V provide a suitable power supply The water pressure is low According to water condensing principle low wate...

Page 52: ...e manufacturer s warranty the use of Customer Service is free of charge Detailed information on the warranty period and terms of warranty in your country is available from our Customer Service your retailer or on our website If you contact Customer Service you will require the product number E Nr and the production number FD of your appliance The contact details for Customer Service can be found i...

Page 53: ... 40 60 2 0 0 145 24 0 2 10 23 1400 53 Eco 40 60 Tipo secado Drying Aim Cupboard dry 5 0 3 850 87 0 7 30 39 0 1 Eco 40 60 Tipo secado Drying Aim Cupboard dry 2 5 2 040 45 0 5 05 35 0 1 Algodón Algodão Cot tons 20 C 8 0 0 390 90 0 3 05 26 1400 53 Algodón Algodão Cot tons 40 C 8 0 1 140 90 0 3 21 42 1400 53 Algodón Algodão Cot tons 40 C T Prelav Prewash 8 0 1 170 96 0 3 51 42 1400 53 Algodón Algodão ...

Page 54: ...ue to a fault in our Aqua Stop system we will compensate domestic customers for the damage caused 2 The liability guarantee is valid for the service life of the appliance 3 It is a prerequisite of all warranty claims that the appliance with Aqua Stop must have been installed and connected correctly in accordance with our instructions this also includes a correctly fitted Aqua Stop extension genuin...

Page 55: ...6 ...

Page 56: ...unts for accessories spare parts Digital manual and all appliance data at hand Easy access to Bosch Home Appliances Service Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances need help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you w...

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