Bosch WORCESTER GREENSTAR DANESMOOR WALL MOUNTED OIL 12/18, User Instructions & Customer Care Manual

Page 1: ... 12 18 18 25 WALL MOUNTED OIL FIRED CONDENSING BOILER FOR FULLY PUMPED OPEN VENT OR SEALED CENTRAL HEATING SYSTEMS AND DOMESTIC HOT WATER CYLINDERS USER INSTRUCTIONS CUSTOMER CARE GUIDE THIS BOILER IS USED WITH KEROSENE 28 SECOND OIL ONLY ...

Page 2: ... BY RESPONSIBLE ADULTS WHO HAVE BEEN INSTRUCTED IN AND UNDERSTAND ITS OPERATION AND ARE AWARE OF ITS OPERATING CONDITIONS AND EFFECTS THIS APPLIANCE SHOULD NOT BE OPERATED BY CHILDREN USER INSTRUCTIONS CUSTOMER CARE GUIDE GREENSTAR DANESMOOR WALL MOUNTED OIL 12 18 18 25 8 718 681 135a 08 08 CONTACT INFORMATION Worcester Bosch Group Service call centres UK TEL 08457 256206 FAX 08457 757536 SCOTLAND...

Page 3: ...LENCE COMES AS STANDARD 3 GENERAL INFORMATION 4 USING YOUR APPLIANCE CONTROLS 5 OPERATING THE APPLIANCE Switching the boiler on off 6 Setting the heating temperature 6 Controlling central heating 6 Fault conditions 7 ENERGY SAVING TIPS ON ENERGY SAVING 8 9 MAINTENANCE MAINTAINING YOUR APPLIANCE 10 FAULT FINDING 11 FAULT OR BREAKDOWN 12 GUARANTEE YOUR GUARANTEE 13 GUARANTEE REGISTRATION 14 1 NOTES ...

Page 4: ... pressurised system is low on pressure The condensate pipe is blocked or restricted The appliance clearances as shown in the installation manual are inadequate The air supply is restricted or vents damaged or blocked INTRODUCTION OIL SMELLS LEAKS OR FUMES FROM THE APPLIANCE Extinguish any naked flames Open windows and doors Switch off the appliance electricity supply Isolate the fuel supply to the...

Page 5: ... for more than 40 years This heritage means all products are of exceptional quality and proven reliability The condensing range in particular is extremely energy efficient converting more of the fuel consumed into heat offering you economical running costs and value for money It sits in SEBUK band A at the top of the energy rated appliances available There is also the assurance of our no nonsense ...

Page 6: ...m your appliance CENTRAL HEATING SYSTEMS During the first few hours of operation of the central heating system check that all radiators are being heated at an even rate If the top of a radiator is at a lower temperature than the bottom then it should be vented by releasing air through the venting screw at the top of the radiator Ask your installer to show you how this is done Repeated venting will...

Page 7: ...NSTAR DANESMOOR WALL MOUNTED OIL 12 18 18 25 8 718 681 135a 08 08 USING YOUR APPLIANCE 5 1 POWER SWITCH 2 TEMPERATURE CONTROL 3 POWER INDICATOR 4 BURNER LOCKOUT INDICATOR 5 FLUE OVERHEAT RESET BUTTON 6 BOILER OVERHEAT RESET BUTTON 7 BURNER LOCKOUT RESET BUTTON 8 POSITION FOR OPTIONAL PROGRAMMER 2 3 4 5 6 7 8 ...

Page 8: ...CENTRAL HEATING Set the timer to the correct time Set room thermostat to the desired room temperature Set the thermostatic radiator valves to the desired settings FROST PROTECTION Leave power button on Add a suitable anti freeze fluid to the water in the central heating system If remote pipework is likely to be subjected to freezing conditions ensure that the installer has fitted a frost thermosta...

Page 9: ...BOILER OPERATING THE BOILER GREENSTAR DANESMOOR WALL MOUNTED OIL 12 18 18 25 8 718 681 135a 08 08 7 USING YOUR APPLIANCE 1 2 3 4 5 6 7 8 OVERHEAT TRIPPED OUT POWER INDICATOR 3 ON LOCKOUT INDICATOR 4 OFF demand displayed on the programmer no heating hot water 1 Check the setting of the room thermostat tank thermostat 2 Press the reset buttons 5 6 Boiler should fire 3 If the boiler stays off contact...

Page 10: ...mes Single glazed windows particularly those with steel frames can lose a great deal of heat Consideration should be given to replacement with PVCu or wooden framed double glazed units Curtains Lined curtains or heavier full length curtains can provide excellent insulation However always ensure that the curtains do not drape over radiators Draughts Try to ensure that draughts around doors windows ...

Page 11: ...e avoided It is advisable to manually adjust all radiator valves every 2 3 months to prevent them from sticking It is also important that the plastic tops of all valves are always in position and not cracked or damaged to help prevent accidents Care should be taken when vacuum cleaning carpets to avoid damage to valves and pipework The heating system and the outputs of the radiators have been care...

Page 12: ... essential that servicing and maintenance checks are performed at least once a year by a competent person If you would like to know more about a Worcester Bosch Group service contract please tick the appropriate box on your warranty registration card If your appliance requires servicing please contact a Worcester Bosch Group contact centre see inside front cover for details Maintenance tips Regula...

Page 13: ...ase thermostatic radiator valve setting s Increase temperature control setting Bleed radiators and if fitted to a sealed system recharge heating system Turn down thermostatic radiator valves room thermostat Reduce temperature control on boiler This table gives information on basic operating system problems In the unlikely event of a boiler fault please read the following page thoroughly before con...

Page 14: ...The cause of breakdown is misuse or with other parts of your plumbing heating system or with equipment not supplied by Bosch Thermotechnology Ltd Note NO APPLIANCE FAULT IS FOUND ON OVER 30 OF ALL SERVICE CALL OUTS Please read this guide carefully to gain a good understanding of the operation of your appliance In the case of a suspected fault refer to the fault finding section of this guide If in ...

Page 15: ... carried out to the satisfaction of Bosch Thermotechnology Ltd when requested The guarantee card must then be returned within 30 days of installation That any product or part thereof returned for servicing under the guarantee must be accompanied by a claim stating the Model Serial Number and Date of Installation That Bosch Thermotechnology Ltd will not accept responsibility for damage caused by fa...

Page 16: ... of installation Returning your card will register you as the owner of your new appliance and will assist us in maintaining an effective and efficient customer service by establishing a reference and permanent record for your boiler This does not affect your statutory rights For your own record GUARANTEE REGISTRATION GREENSTAR DANESMOOR WALL MOUNTED OIL 12 18 18 25 8 718 681 135a 08 08 14 GUARANTE...

Page 17: ...NOTES NOTES GREENSTAR DANESMOOR WALL MOUNTED OIL 12 18 18 25 8 718 681 135a 08 08 15 NOTES ...

Page 18: ...NOTES GREENSTAR DANESMOOR WALL MOUNTED OIL 12 18 18 25 8 718 681 135a 08 08 16 NOTES NOTES ...

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Page 20: ...EXCELLENCE COMES AS STANDARD Worcester Bosch Group Cotswold Way Warndon Worcester WR4 9SW Tel 01905 754624 Fax 01905 754619 www worcester bosch co uk Worcester Bosch Group is a brand name of Bosch Thermotechnology Ltd 8 718 681 135a 08 2008 ...