Fault finding and diagrams
Greenstar Utility
ErP -
6 720 821 751 (2018/04)
43
Last lockout memory feature
The control box allows the last lockout that happened to be displayed.
Access to this function is possible in both STANDBY and OPERATING
status.
▶ Keep the button pressed for 25 seconds = t < 30 seconds
▶ Release the button.
LED displaying the type of lockout memorised for 10 seconds
The time displaying the type of lockout can be extended by pressing the
reset button again during the display of the lockout (the lock out display
continues for another 10 seconds)
8.3.2
Fault finding
Anomaly types (Burner in stand-by)
Green 0.5 s ON /
Green 2.5 s OFF
Pre-heating time
Fit pre-heat link
Green 0.5s ON /
RED 0.5s ON
Extraneous light
Lock out after 25s
Orange steady ON
Abnormal frequency
supply
When an anomaly appears during:
▶ pre-purge. the burner remains in pre-
purge.
▶ after ignition, burner remains in
operation.
When anomalies disappear the burner re-
starts
Orange 0.2s ON /
Green 0.2s ON
Control box internal
error
Table 21
Green 0.2s ON /
Red 0.2s ON
Reset pushbutton or
remote reset failure
Remote reset / pushbutton is activated for
more than 60 seconds.
When anomaly appears the burner does
not stop
Anomaly types (Burner in stand-by)
Table 21
Line
Check
Action
1
Control box is supplied with heat demand?
Yes
Go to line 2
No
Check boiler and system controls
2
Is the pre-heater fitted or if no pre-heater is fitted, is the link fitted?
Yes
Go to line 3
No
Fit the Pre-Heater or link
3
Motor starts after initialization check time 3.5 seconds?
Yes
Go to line 4
No
Go to line 3a
3a
Green 0.5 seconds ON/Red 0.5 seconds ON before lockout?
Yes
Go to line 5a
No
Go to line 3b
3b
Fan motor or oil pump seized?
Yes
Replace seized component
No
Go to line 3c
3c
230 Volts to motor across blue and black motor wires?
Yes
Go to line 3d
No
Replace control box
3d
Approximately 35
Ω
across blue and black motor wires?
Yes
Replace motor capacitor
No
Replace fan motor and check control box
4
Motor runs for less than 12 seconds?
Yes
Go to line 4a
No
Go to line 5
4a
Motor gives 50 Volts a.c. across black and white wires?
Yes
Replace control box
No
Replace fan motor
5
Burner does not fire, burner locks out after 25 seconds from motor start?
Yes
Go to line 5a
No
Go to line 6
5a
Burner fires when the photo cell is covered?
Yes
Remove extraneous light
No
Go to line 5b
5b
Photo cell voltage
≥
3.8V in the dark and
approximately 0V in the light?
Yes
Replace the control box
No
Replace the photo cell
Table 22