en
Help with the appliance
36
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Note:
If you cannot rectify the fault yourself by turning the appliance off and then on
again, please contact our after-sales service.
Humidity in the room is increas-
ing.
Make sure the room is sufficiently ventilated.
Unusual noises when drying.
When drying is in progress, the pump and compressor generate noise
when operating normally. This does not indicate that the appliance is
malfunctioning.
The appliance feels cold
despite drying.
Not a fault. The appliance can dry effectively at low temperatures using a
heat pump.
Drying programme is stopped. If the drying programme is stopped due to a power failure, restart the
programme or remove the laundry and spread it out.
Drying is taking too long.
■
The appliance may have fluff in it. This will increase the required dry-
ing time.
– Remove the fluff.
■
The heat exchanger may have fluff in it. If you can see fluff in the
exposed heat exchanger, clean it carefully using a vacuum cleaner.
■
If the air inlet on the appliance is blocked or not fully open, this may
increase the drying time. Make sure that the air inlet remains unob-
structed.
■
If the ambient temperature is lower than 15 °C or higher than 30 °C,
this may increase the drying time.
■
Inadequate air circulation in the room may increase the drying time.
Make sure the room is adequately ventilated.
* Depending on how the appliance is equipped or the available accessory
