Help with the appliance
en
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Note:
If you cannot rectify the fault yourself by turning the appliance off and then on
again, please contact our after-sales service.
Drying programme is
stopped.
If the drying programme is stopped due to a power failure, restart the pro-
gramme or remove the laundry and spread it out.
Unusual noises when
drying.
Automatic cleaning of the heat exchanger produces noises. This does not indi-
cate that there is a malfunction on the appliance.
The appliance feels cold
despite drying.
Not a fault. The appliance can dry effectively at low temperatures using a heat
pump.
Home Connect is not
working.
■
You can find solutions to problems with Home Connect at www.home-con-
nect.com.
■
The availability of the Home Connect functionality depends on the availabil-
ity of the Home Connect Services (e.g. provision of the app) in your country.
Home Connect Services are not available in every country – for further
information please check: www.home-connect.com.
Residual water in the
condensation container
despite the appliance
being connected to the
drain hose*.
If the optional drain hose is installed, residual water remains in the condensa-
tion container due to the appliance's self-cleaning function.
* Depending on how the appliance is equipped or the available accessory