Faults and what to do about them
en
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Note:
If you cannot rectify the fault yourself by turning the dryer off and then on
again, please contact our after-sales service.
Laundry is not dried
properly or is still too
damp.
■
After the programme has ended, warm laundry feels damper than it actu-
ally is.Spread the laundry out and allow the heat to disperse.
■
Fine tune the dryness level – this extends the drying time but does not
increase the temperature. Your laundry will become drier
■
Select a programme with a longer drying time or increase the dryness
level.This does not increase the temperature.
■
Select a timed programme to add extra drying time for laundry that is still
damp
■
If you have exceeded the maximum load for the programme, the laundry
may not be dried properly.
■
Clean the moisture sensor in the drum. The sensor may become covered in
a fine layer of limescale or detergent and care product residue, which then
impairs its performance. This prevents your laundry from being dried prop-
erly
■
Drying has stopped as a result of a power cut, because the condensation
container is full or because the maximum drying time has been exceeded.
Note:
See also the laundry tips
Drying time too long?
■
The fluff filter may be clogged, which will make the drying time
longer.Clean the fluff filter.
■
If the air inlet on the dryer is blocked or not freely accessible, this may
increase the drying time. Make sure that the air inlet remains unobstructed.
■
The optimum ambient temperature for drying is between 15 °C and 30
°C.Outside of this range, the drying time may increase.
■
Insufficient air circulation in the room may increase the drying time. Venti-
late the room.
Display panel goes out
and Start button flashes.
Not a fault. Energy-saving mode is active
.
Residual water in the
condensation container
despite the dryer being
connected to the con-
densation drain*.
Not a fault. If the condensation drain is installed, residual water remains in the
condensation container due to the dryer's self-cleaning function.
Humidity in the room is
increasing.
Not a fault. Make sure the room is adequately ventilated.
Power cut.
The drying programme is stopped. Remove the laundry and spread it out or
restart the programme.
Unusual noises when
drying.
Not a fault. Noises are produced by the automatic cleaning of the heat
exchanger
The dryer feels cold
despite drying.
Not a fault. The dryer can dry effectively at low temperatures using a heat pump.
Faults
Cause/remedy
* Depending on the model
