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Faults and what to do about them       

en

31

3

Faults and what to do 

about them

Faults and what to do about them

Emergency release, e.g. if a 

power failure occurs

e.g. in the event of a power cut
The programme will continue running 

when the power supply has been 

restored. 

However, if the laundry has to be 

removed, the washer dryer door can be 

opened as follows:

:

Warning

Risk of scalding!

When you are washing at high 

temperatures, there is a risk of scalding 

if you come into contact with detergent 

solution and laundry. 

If possible, leave it to cool down.

:

Warning

Risk of injury!

You may injure your hands if you reach 

into the drum while it is turning.

Do not reach into the drum when it is 

turning. 

Wait until the drum has stopped turning.

Caution!

Water damage

Any escaping water may cause water 

damage.

Do not open the washer dryer door if 

water can be seen through the glass.

1.

Switch off the appliance. Disconnect 

the mains plug.

2.

Drain the detergent solution

3.

Pull the emergency release 

downwards with a tool and release.

The washer dryer door can then be 

opened.

Information on the display panel

Information

Cause/Remedy

Õ

Flashes fast + signal

: The door was opened and the water level is too high. 

Close the door, continue the programme with 

Start/Reload

 

A

 

button or 

select 

Empty

 

[

 

programme.

Flashes slowly

: The door lock temperature is too high to open the door.  Wait 

approx. 30 seconds until the door lock cools down.

Hot

The door cannot be opened after the drying programme due to the high tempera-

ture. The cooling process continues until the display disappears, after which the 

door can be opened.

r

Flashes

 (no water supply):  Tap turned on? Water inlet filter blocked? Clean 

the water inlet filter. 

~

 Page 30

Water hose kinked or blocked?

Lights up 

(low water pressure): For information only. This will not affect the 

programme progress. The programme duration is extended.

Summary of Contents for WVG30441EU

Page 1: ...en Instruction Manual and Installation Instructions Washer dryer WVG30441EU ...

Page 2: ...ing and installation instructions describe different models any differences will be pointed out at the relevant points in the text Read these operating and installation instructions before switching on the washer dryer Display rules Warning This combination of symbol and signal word indicates a possibly dangerous situation Not heeding the warning can cause death or injuries Caution This signal wor...

Page 3: ...ing the programme 17 Childproof lock 17 Reloading the laundry 18 Changing the programme 18 Interrupting or ending the programme 18 End of the programme 18 After washing drying 19 Overview of programmes 20 Programme on the programme selector 20 Drying table 23 Starching 24 Dyeing Bleaching 24 Soaking 24 0 Changing programme default settings 24 C Temp 24 0 rpm 24 ñ Finished in 25 Š Dry 25 Selecting ...

Page 4: ...old mains water and commercially available detergents and care products which are suitable for use in a washer dryer Always follow the manufacturer s instructions when dosing all detergents cleaning aids cleaning products and cleaning agents The washer dryer may be operated by children from 8 years of age by persons who have limited physical sensory or mental abilities and by persons who have inad...

Page 5: ...sher dryer door If you reach into the rotating drum you may injure your hands Do not grip the rotating drum Wait until the drum stops rotating Warning Risk of scalding When washing at high temperatures you may be scalded if you touch the hot washing water e g if draining hot washing water into a washbasin Do not touch the hot washing water If a drying programme was interrupted the washer dryer and...

Page 6: ...otectionoftheenvironment Packaging old appliance Dispose of packaging in an environmentally friendly manner This appliance has been identified in accordance with the European Directive 2012 19 EU on Waste Electrical and Electronic Equipment WEEE The Directive specifies the framework for an EU wide valid return and recycling of waste appliances Hints and tips Utilise the maximum amount of laundry f...

Page 7: ...required change the programme default settings and or select additional functions Sort the laundry Load the laundry 3 FODFN Open the detergent drawer Dose detergent according to the dosing recommendation Page 16 Close the washer dryer door Select Start Reload A 4 End of the programme Set programme selecter to Off Open the door and remove the laundry Turn off the water tap for models without Aqua S...

Page 8: ...g to know your appliance 8 Getting to know your appliance Gettingtoknowyourappliance Washer dryer 6 7 Detergent drawer 0 Operating display panel 8 Door with handle 9S Open the door 9T Close the door Service flap ...

Page 9: ...her dryer set the programme selector to Off 0 Select buttons C Temp Temperature 0 rpm Spin speed ñ Finished in and Š Dry for changing default settings Page 24 Select buttons G Speed Perfect F Eco Perfect and Z Water Plus for additional functions Page 26 8 Display panel for information Page 10 Start programme Select the Start Reload A button to start interrupt e g reload laundry and cancel the prog...

Page 10: ...oad for selected programmes 0 1500 0 Spin speed in revolutions per minute If spin speed is selected as 0 all spinning pro cesses will be cancelled and the water after final rinse cycle will be pumped out Programme status End Programme end 0 00 Wrinkle guard process is running Page 18 End of programme with spin speed setting Further information E Fault display 0 Setting the signal Page 27 8 Program...

Page 11: ... low This extends the programme duration r flashes The tap has not been turned on or there is no water pressure Å On if too much foam detected additional rinse cycle added on ñ On if finish in time was selected Speed Perfect G On if the desired additional function is selected see details Page 26 Eco Perfect F Water Plus Ï Dry Š On if drying function is activated Start Reload A On if the appliance ...

Page 12: ...may be used Protecting your laundry and washer dryer Caution Damage to the appliance textiles Foreign objects e g coins paper clips needles nails may damage the laundry or components of the washer dryer The following instructions must be observed when preparing your laundry Always follow the manufacturer s instructions when dosing all detergents cleaning aids care products and cleaning agents Do n...

Page 13: ...ot dry Wool or textiles containing wool Delicates silk synthetic curtains Textiles which contain foam rubber or similar materials Textiles which were treated with flammable liquids e g with stain remover petroleum ether thinners Risk of explosion Textiles which still contain hairspray or similar substances Notes Before drying hand washed textiles must be spun at the appropriate spin speed Before d...

Page 14: ...me Switching on the appliance Note If you have activated the childproof lock you must deactivate it before you can set a programme Select the required programme with the programme selector Can be rotated in either direction The washer dryer is switched on The following figures are indicated continuously on the display panel for the selected programme the programme duration the preset temperature t...

Page 15: ...d you can change the default settings for the drying programme if required Overview of programmes Page 20 Changing the default settings for a drying programme Touch the Š Dry button to set the desired drying mode or drying time only for an individual drying programme Note After changing the default settings for the drying programme the programme duration may change Loading the laundry Warning Dang...

Page 16: ...ing the amount of laundry soiling Filling the dispensers 1 Pull out the detergent drawer Warning Eye skin irritation If the detergent drawer is opened while the appliance is running detergent care product may run out Carefully open the drawer If detergent care product comes into contact with eyes or skin rinse thoroughly If accidentally swallowed seek medical advice 2 Pour in detergent and or clea...

Page 17: ...shed in time while the programme is running or the programme duration and the programme progress symbols when the washing programme has started Display panel Page 10 Childproof lock You can secure the washer dryer to prevent the set functions from being changed inadvertently To do this activate the childproof lock when the programme has started Activating deactivating Touch and hold the buttons 0 ...

Page 18: ...d or select additional functions 3 Select Start Reload A The new programme starts from the beginning Interrupting or ending the programme For programmes at high temperature 1 Select Start Reload A 2 To cool down laundry Select Rinse O 3 Select Start Reload A For programmes at low temperature 1 Select Start Reload A 2 Select or Spin Empty 0 3 Select Start Reload A For drying programmes 1 Select Int...

Page 19: ... will be released and laundry can be taken out After washing drying 1 Open the door and remove the laundry 2 Turn the programme selector to Off The appliance is switched off 3 Turn off the tap Not required for Aqua Stop models Notes Do not leave any items of laundry in the drum In the next wash they may shrink or discolour another item Remove any foreign objects from the drum and the rubber seal r...

Page 20: ...g possible settings for drying Cottons i Standard washing program for hard wearing textiles made of cotton or linen Note Reduced load for G additional functions max 8 5 kg 5 kg Ž cold 90 C 400 1500 rpm G F Ï Prewash T Energy intensive program for heavily soiled hard wearing textiles made of cotton or linen Note Reduced load for G additional functions max 8 5 kg 5 kg Ž cold 90 C 400 1500 rpm G F Ï ...

Page 21: ...uita ble for most non delicate textile max 4 kg 4 kg Ž cold 30 C 0 1500 rpm G F Ï Down t Machine washable fabrics that are filled with down Notes Wash large items separately Use special down washing detergent max 1 5 kg 1 kg Ž cold 60 C 0 1200 rpm G F Ï Rinse O Washable textiles Extra rinse with spin max 5 kg 0 1500 rpm Ï Spin 0 Empty Single spinning program with selectable spin speed To select th...

Page 22: ...ecial drum cleaning detergent can be used Ž cold rinsing programme for the removal of fluff which has collected in the washer drum during the drying phase 0 Ž cold 40 90 C 1200 rpm Gentle Dry Single gentle dry programme for drying garments with lower tem perature by selecting to achieve automatic cupboard dry result by selecting to achieve automatic extra dry result self defined drying time select...

Page 23: ...d kg Adjustable drying time min Time Dry a1 0 60 a2 5 120 The times are approximate and refer to a normal load standard spin programme and room temperature The maximum selectable drying time is 120 min If the laundry weighs more than 2 5 kg select automatic drying This function is recommended to ensure good drying results and save energy The 15 minute drying programme is used to cool the laundry T...

Page 24: ...d or change the programme Note Load laundry of the same colour No additional detergent is required the soaking solution is used for washing 0 Changing programme default settings Changingprogrammedefaultsettings You can change the default settings for selected programmes The settings can be changed even while the selected programme is running The effects depend on the progress of the programme C Te...

Page 25: ...f the programme for individual drying is selected automatic drying or timed drying with a required drying duration is available Notes Programme selection in Intensive Dry 5 or Gentle Dry position to select an individual drying programme Overview of programmes Page 20 The standard drying mode is In this mode the drying time is automatically set according to the amount of laundry to be dried The res...

Page 26: ...ard programme Note Do not exceed maximum load Overview of programmes Page 20 F Eco Perfect 0 Energy optimised washing by reducing the temperature while achieving a consistent washing result Note The washing temperature is lower than the selected temperature For special hygiene requirements the Allergy Plus programme is recommended Z Water Plus 8 Increased water level and extended wash time For are...

Page 27: ...clockwise Press Start Reload A and hold and 1 step clockwise Release 2 a Set volume for information signals Press the ñ Finished in and set Volume Or Set to Off setting mode for signal volume is left 2 b Selecting volume of the button signals 1 step clockwise Press the ñ Finished in and set Volume Set to Off setting mode for signal volume is left ...

Page 28: ...l Descaling Not required if detergent dosed correctly However if this does occur follow the instructions of the descaling agent manufacturer Suitable descalers can be purchased on our website or from customer service Page 35 Cleaning the detergent dispenser If it contains detergent or fabric softener residue 1 Pull out the detergent drawer Depress the insert and remove the drawer completely 2 Take...

Page 29: ...nd screw it on tightly The handle must be in a vertical position 6 Place the service flap back on lock it into place and close it Note To prevent unused detergent from flowing into the outlet during the next wash Pour 1 litre of water into dispenser II and start the Spin Empty 0 programme if only a drained cycle is required set rpm spin speed to 0 Drainage hose on the siphon blocked 1 Turn the pro...

Page 30: ...elect any programme except Spin Empty 0 3 Select Start Reload A Allow the programme to run for approx 40 s 4 Turn the programme selector to Off Pull out the mains plug 5 Clean the filter on the tap Disconnect the hose from the water tap Clean the filter with a small brush 6 Clean the filter on the back of the appliance Remove the hose from the rear of the appliance Take out the filter with pliers ...

Page 31: ...if water can be seen through the glass 1 Switch off the appliance Disconnect the mains plug 2 Drain the detergent solution 3 Pull the emergency release downwards with a tool and release The washer dryer door can then be opened Information on the display panel Information Cause Remedy Õ Flashes fast signal The door was opened and the water level is too high Close the door continue the programme wit...

Page 32: ...or remains locked when the water level or temperature is high See Cancel the pro gramme Page 18 or while the drum is rotating Rinse stop without final drain spin selected Can be opened with emergency lock release only Page 31 Childproof lock active Deactivate Page 17 Programme does not start Start Reload A or ñ Finished in selected Door closed Childproof lock active Deactivate Page 17 Detergent so...

Page 33: ... Switch on replace fuse If the fault occurs repeatedly call customer service Page 35 The programme duration changes during the wash cycle Not a fault unbalanced load detection system adjusts imbalance Not a fault foam detection function active Additional rinse cycle Detergent residue on the laundry Occasionally phosphate free detergents contain water insoluble residue Select Rinse O or brush items...

Page 34: ...he power supply voltage is too low below 200 V provide a suitable power supply The water pressure is low According to water condensing principle low water pressure will cause evaporated steam not condensed totally The tap is closed during drying Due to the use of the water condensation technology for drying please keep the connected water tap open during the drying process otherwise proper drying ...

Page 35: ... opened service flap and the back of the appliance depending on model Rely on the competence of the manufacturer Contact us You can therefore be sure that the repair is carried out by trained service technicians who carry original spare parts J Technical specifications Technicalspecifications Dimensions 850 x 600 x 590 mm height x width x depth Weight 80 kg Mains connection Mains voltage 220 240 V...

Page 36: ...ard EN60456 For comparison test please test the programs with specified load and maximum spin speed EU energy label wasing performance tests according to EN50229 are conducted using specified load on Cottons i 60 C F Eco Perfect EU energy label drying performance tests are conducted according to EN50229 Maximum washing load is divided into 2 drying cycles with Intensive Dry 5 Cupboard dry option I...

Page 37: ...r dryer When the washer dryer is lifted by its protruding parts e g the washer dryer door the components may break off and cause injuries Do not lift the washer dryer by protruding parts If the hose and mains cables are not routed properly there is a risk of tripping and injury Lay hoses and cables in such a way that there is no risk of tripping Caution Damage to the appliance Frozen hoses may rip...

Page 38: ...eiling If possible install the washer dryer in a corner Screw water resistant wooden board min 30 mm thick to the floor Installing the appliance in a kitchenette Warning Danger of death There is a risk of electric shock if you touch live components Do not remove the appliance covering plate Notes Recess width of 60 cm required Only install the washer dryer underneath a continuous worktop that is s...

Page 39: ...g pressure to the snap in hooks Hose and cable lengths Connection on left side or Connection on right side Note If the hose holders are used the possible hose lengths are reduced Available from dealer customer service Extension for Aqua Stop or cold water inlet hose approx 2 50 m Order no WMZ 2380 WZ 10130 CZ 11350 Z 7070X0 Longer supply hose approx 2 20 m for standard model a FP a FP a FP a FP a ...

Page 40: ...supply hose otherwise its strength is no longer guaranteed Only tighten the screw connections by hand If the screw connections are tightened too much with a tool pliers the thread may become damaged Optimum water pressure in the supply network At least 100 kPa 1 bar Maximum 1000 kPa 10 bar When the tap is open the water flow rate is at least 8 l min If the water pressure is higher than this a pres...

Page 41: ...lip out Caution Damage to the appliance fabrics If the end of the drain hose is immersed in the drained water water may be sucked back into the appliance and may damage the appliance fabrics Make sure that The plug does not block drainage from the washbasin The end of the drain hose is not immersed in the drained water The water drains away quickly enough Note Do not kink the water drain hose or p...

Page 42: ...r touch or hold the mains plug with wet hands Never pull out the mains plug during operation Only connect the washer dryer to an alternating current using a correctly installed earthed socket The mains voltage must be the same as the voltage specifications on the washer dryer appliance rating plate The connected load and the required fuse are also indicated on the appliance rating plate Ensure tha...

Page 43: ...se only half the recommended amount of detergent Do not use any woollens or mild detergents 9 Close the detergent drawer 10 Select Start Reload A 11 When the programme ends switch off the appliance Your washer dryer is now ready for use Transportation Preparatory work 1 Turn off the tap 2 Release the water pressure in the supply hose Filter in the water inlet hose blocked Page 30 3 Drain any resid...

Page 44: ...2 The liability guarantee is valid for the service life of the appliance 3 It is a prerequisite of all warranty claims that the appliance with Aqua Stop must have been installed and connected correctly in accordance with our instructions this also includes a correctly fitted Aqua Stop extension genuine accessories Our warranty does not cover defective feed lines or fittings leading to the Aqua Sto...

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