Bose PORTABLE HOME SPEAKER, Manual

Page 1: ...PORTABLE HOME SPEAKER ...

Page 2: ...h as power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain or moisture does not operate normally or has been dropped Contains small parts which may be a choking hazard Not suitable for children under age 3 This product contains magnetic material Consult your physician on whether this might affect your implantab...

Page 3: ...ived including interference that may cause undesired operation This equipment should be installed and operated with a minimum distance of 20 cm between radiator and your body This device for operation in the band 5150 5250 MHz is only for indoor use to reduce the potential for harmful interference to other co channel systems CAN ICES 3 B NMB 3 B Bose Corporation hereby declares that this product i...

Page 4: ...ncinerate Removal of the rechargeable lithium ion battery in this product should be conducted only by a qualified professional Please contact your local Bose retailer or see products bose com static compliance index html for further information Management Regulation for Low power Radio frequency Devices Article XII According to Management Regulation for Low power Radio frequency Devices without pe...

Page 5: ...Plastic Parts Speakers Cables Note 1 indicates that the percentage content of the restricted substance does not exceed the percentage of reference value of presence Note 2 The indicates that the restricted substance corresponds to the exemption Please complete and retain for your records The serial and model numbers are located on the bottom of the speaker Serial number ___________________________...

Page 6: ...rademarks owned by Bluetooth SIG Inc and any use of such marks by Bose Corporation is under license Google and Google Play are trademarks of Google LLC This product contains the iHeartRadio service iHeartRadio is a registered trademark of iHeartMedia Inc This product is protected by certain intellectual property rights of Microsoft Use or distribution of such technology outside of this product is ...

Page 7: ...onnect a USB C cable to the USB C connector on the bottom of the speaker NOTE If you are using the Bose Portable Home Speaker Charging Cradle to charge the speaker make sure that the cable is connected to the USB C port on the back of the speaker and not charging cradle 3 Connect the other end of the cable to a computer 4 On the computer enter http 203 0 113 1 opensource in a browser window to dis...

Page 8: ...13 BOSE MUSIC APP SETUP Download the Bose Music app 14 EXISTING BOSE MUSIC APP USERS Add the speaker to an existing account 15 Connect to a different Wi Fi network 15 Reconnect to a Wi Fi network 15 POWER Power on 16 Power off 17 Network standby 17 SPEAKER CONTROLS Speaker functions 19 Media playback and volume 19 Voice assistant controls 20 ...

Page 9: ...ice 25 Use the speaker controls 26 BLUETOOTH CONNECTIONS Using Bluetooth only No Wi Fi 27 Connect a mobile device 27 Disconnect a mobile device 28 Reconnect a mobile device 29 Connect an additional mobile device 29 Clear the speaker device list 29 STREAM AUDIO WITH AIRPLAY Stream audio from the Control Center 30 Stream audio from an app 30 BATTERY Charge the speaker 31 Charge the speaker using the...

Page 10: ...Microphone off light 37 Power status 38 Update and error status 39 ADVANCED FEATURES Update the speaker 40 Disable Enable Wi Fi 40 CARE AND MAINTENANCE Clean the speaker 41 Replacement parts and accessories 41 Limited warranty 41 TROUBLESHOOTING Try these solutions first 42 Other solutions 42 Reset the speaker 46 Restore the speaker network and audio settings 46 ...

Page 11: ...table Home Speaker Power supply Power cord AC power adapters May ship with multiple AC power adapters Use the power adapter for your region NOTE If any part of the product is damaged don t use it Contact your authorized Bose dealer or Bose customer service Visit worldwide Bose com Support PHS ...

Page 12: ...owsing and synchronization with other speakers To learn more about the Bose Music app see page 14 NOT CONNECTED TO WI FI When a Wi Fi network is unavailable the speaker is a Bluetooth speaker Bluetooth wireless technology lets you stream music from mobile devices such as smartphones tablets and laptop computers To connect a device to the speaker using Bluetooth technology see page 27 ...

Page 13: ...e of and away from metal cabinets and direct heat sources Place the speaker so that the rubber base is on a stable and level surface When using Bluetooth technology place your mobile device within 33 ft 10 m of the speaker and make sure there is a clear line of sight between you and the speaker Moving your device farther away or not having a clear line of sight may impact sound quality and your de...

Page 14: ... presets add music services explore internet radio stations configure your Google Assistant or Amazon Alexa and manage speaker settings NOTE If you have already created a Bose Music account in the Bose Music app for another product see Add the speaker to an existing account on page 15 DOWNLOAD THE BOSE MUSIC APP 1 On your mobile device download the Bose Music app 2 Follow the app instructions ...

Page 15: ...he light ring glows amber on the top and bottom 2 On your mobile device open your Wi Fi settings 3 Select Bose Portable Home Speaker 4 Open the Bose Music app and follow the app instructions NOTES If the app doesn t prompt you to set up the speaker tap the My Bose icon Z in the top left corner Tap H to add your product When connected to Wi Fi your speaker has access to voice control and all other ...

Page 16: ...1 6 E N G POWER POWER ON Press the Power button I A voice prompt announces the battery level ...

Page 17: ...s the Power button once to power off the speaker NETWORK STANDBY The speaker transitions to network standby when audio has stopped and you have not pressed any buttons or accessed your voice assistant for 20 minutes To wake the speaker from network standby Press any button on the speaker Play or resume audio using your mobile device or using the Bose Music app Talk to your voice assistant NOTE To ...

Page 18: ...1 8 E N G SPEAKER CONTROLS Volume up Volume down Play Pause Action button see page 20 Microphone off button see page 20 Power button Bluetooth button see page 27 ...

Page 19: ...Bose Music app Media playback and volume Increase the volume Decrease the volume Play Pause FUNCTION WHAT TO DO Play Pause Press F Skip forward Double press F Skip backward Triple press F Increase the volume Press H NOTE To quickly decrease the volume press and hold H Decrease the volume Press z NOTE To quickly increase the volume press and hold z ...

Page 20: ...ontrols 2 0 E N G VOICE ASSISTANT CONTROLS You can use the Action button b and Microphone off button n to control your Google Assistant see page 22 or Amazon Alexa see page 25 Action button Microphone off button ...

Page 21: ... 22 Amazon Alexa Use your voice and or the Action button b see page 25 NOTE You can t set the speaker to access the Google Assistant and Amazon Alexa at the same time SET UP YOUR VOICE ASSISTANT Before you begin make sure your mobile device and the speaker are connected to the same Wi Fi network To set up your voice assistant use the Bose Music app You can access this option from the Settings menu...

Page 22: ...rt google com assistant NOTES The Google Assistant isn t available in certain languages and countries For more information about playing audio with your Google Assistant see page 24 Use your voice Start with Ok Google then say THINGS TO TRY EXAMPLES OF WHAT TO SAY Access Google s smarts How do you say friend in Spanish Have family fun What noise does an elephant make Set a reminder Remind me to ca...

Page 23: ...e off button THINGS TO TRY WHAT TO DO Talk to your Google Assistant Press b then say your request For a list of things to try visit https support google com assistant Stop alarms and timers Press b Stop your Google Assistant Press b Turn the microphone on off Press n When the microphone is off the light above the Microphone off button n glows solid red and you can t access your Google Assistant ...

Page 24: ...dio services Play on a specific speaker Play some jazz on the living room speakers NOTE Make sure you say the speaker name you assigned in the Bose Music app If multiple speakers have the same name use the name assigned in the Google Assistant app or change the name in the Bose Music app Choose a default music service During initial setup for your Google Assistant the app prompts you to select a d...

Page 25: ... the weather Play audio Alexa play Beethoven NOTE Amazon Music is set as the default music service To change the default music service use the Alexa app Control volume Alexa turn the volume up Play from a specific audio service Alexa play NPR on TuneIn NOTE Amazon Alexa doesn t support all audio services Play on a specific speaker Alexa play funk in the living room NOTE Make sure you say the speak...

Page 26: ...eaker Microphone off button THINGS TO TRY WHAT TO DO Talk to Alexa Press b then say your request For a list of things to try visit https www amazon com usealexa Stop alarms and timers Press b Stop Alexa Press b Turn the microphone on off Press n NOTE When the microphone is off and the light above the Microphone off button n glows solid red you can t access Alexa ...

Page 27: ...rom Wi Fi you only have access to the Bluetooth functions of the speaker To connect your mobile device using Bluetooth technology see page 27 NOTE When using Bluetooth technology only you don t have access to a voice assis tant or the features in the Bose Music app CONNECT A MOBILE DEVICE 1 Press and hold the Bluetooth button l You hear a tone and the light ring pulses blue 2 On your device turn o...

Page 28: ...pears Portable Home Speaker Once connected you hear a tone and the light ring glows solid blue on the top and bottom then fades to black Your speaker s name appears in the mobile device list DISCONNECT A MOBILE DEVICE Use the Bose Music app to disconnect your mobile device TIP You can also use Bluetooth settings to disconnect your device Disabling the Bluetooth feature disconnects all other device...

Page 29: ...st NOTE You can play audio from only one device at a time 1 Press and hold l until the light bar pulses blue 2 On your mobile device select the speaker from the device list NOTE Make sure the Bluetooth feature is enabled on your mobile device CLEAR THE SPEAKER DEVICE LIST 1 Press and hold l for 10 seconds until the light ring pulses blue twice on the top and bottom 2 Delete the speaker from the Bl...

Page 30: ...device and speaker must be connected to the same Wi Fi network For more information about AirPlay visit https www apple com airplay STREAM AUDIO FROM THE CONTROL CENTER 1 On your Apple device open the Control Center 2 Touch and hold the audio card in the top right corner of the screen then the AirPlay icon A 3 Select your speaker or speakers STREAM AUDIO FROM AN APP 1 Open a music app like Apple M...

Page 31: ...r adapter into an AC mains power outlet The speaker powers on and the power light starts to blink white Charge the speaker using the Bose Portable Home Speaker Charging Cradle You can charge the speaker on the Bose Portable Home Speaker Charging Cradle To purchase the charging cradle contact your authorized Bose dealer Visit worldwide Bose com Support PHS ...

Page 32: ... 2 E N G CHECK THE BATTERY LEVEL Press the Power button I when the speaker is on and not playing audio A voice prompt announces the battery level TIP You can also check the battery level using the Bose Music app ...

Page 33: ...f the speaker shows the speaker status Light ring WI FI STATUS Shows the Wi Fi connection status of the speaker LIGHT RING ACTIVITY SYSTEM STATE Pulsing white on top and bottom Connecting to Wi Fi Solid white then fades to black on top and bottom Connected to Wi Fi ...

Page 34: ...s for mobile devices LIGHT RING ACTIVITY SYSTEM STATE Pulsing blue on top and bottom Ready to connect to mobile device Blinks blue on top and bottom Connecting to mobile device Solid blue then fades to black on top and bottom Connected to mobile device Blinks blue twice Clearing device list ...

Page 35: ...oogle Assistant or Amazon Alexa Your Google Assistant status LIGHT RING ACTIVITY VOICE ASSISTANT STATE Off Idle White light on top bottom left and right Listening White light rotates clockwise Thinking Pulsing white full Speaking White light blinks for 10 minutes Notification ...

Page 36: ...xa status LIGHT RING ACTIVITY VOICE ASSISTANT STATE Off Idle White light slides to the top and bottom Listening Solid white light glows on top and bottom Thinking Pulsing white full Speaking Pulsing yellow on top and bottom Notification ...

Page 37: ...Speaker Status 3 7 E N G Microphone off light Microphone off light LIGHT ACTIVITY SYSTEM STATE Solid red Microphone is off ...

Page 38: ...n NOTE When the speaker is connected to the charging cable solid whites means full charge Blinking white Charging Dim white Network standby NOTE The speaker only shows dim white light when it isn t charging Solid red 5 10 battery remaining Blinking Red Less than 5 battery remaining Black Off ...

Page 39: ...n top and bottom Wi Fi setup in progress White light fills the ring counter clockwise until full then repeats Downloading update White light fills the ring clockwise until full then repeats Updating speaker Blinks amber on the top and bottom four times Error refer to the Bose Music app Solid red on the top and bottom Error contact Bose customer service ...

Page 40: ...ted to the Bose Music app and to your Wi Fi network DISABLE ENABLE WI FI Press and hold Play Pause F and the Bluetooth button l for 5 seconds until the light ring fills with white light NOTE When Wi Fi is disabled you can t use the Bose Music app or your voice assistant to control the speaker ...

Page 41: ...quids to spill into any openings REPLACEMENT PARTS AND ACCESSORIES Replacement parts and accessories can be ordered through Bose customer service Visit worldwide Bose com Support PHS LIMITED WARRANTY The speaker is covered by a limited warranty Visit our website at global Bose com warranty for details of the limited warranty To register your product visit global Bose com register for instructions ...

Page 42: ...your issue contact Bose customer service Visit worldwide Bose com contact SYMPTOM SOLUTION Speaker doesn t power on Battery may be in protection mode or discharged Connect your speaker to the power cord Plug the power cord into a different AC mains outlet Unplug the power cord wait 30 seconds and firmly plug it back in to the AC mains outlet Speaker doesn t power off If Wi Fi has been set up using...

Page 43: ...mmends giving each band a unique name to make sure you re connecting to the correct band Reset the router Uninstall the Bose Music app on your mobile device Unplug the power cord wait 30 seconds and firmly plug it into the AC mains outlet Download the Bose Music app and restart setup Intermittent or no audio Increase the volume on the speaker and mobile device Stop other audio or video streaming a...

Page 44: ... your Google Assistant has been set up using the Bose Music app see page 21 Connect your mobile device to Wi Fi Make sure you re in a country where Google Assistant is available on this product Make sure you are using the most up to date version of the Google Assistant app Make sure the wake word is enabled see page 22 Make sure your mobile device is compatible Remove your Google Assistant from th...

Page 45: ...ct Make sure the light above the Microphone off button n is not glowing red Press n to turn on the microphone Make sure you say the name you assigned in the Bose Music app If multiple speakers have the same name use the name assigned in the Alexa app or change the name in the Bose Music app Remove Alexa from the speaker using the Bose Music app then add Alexa again Alexa may not support your reque...

Page 46: ... to original factory settings Press and hold the Volume up button H and the Bluetooth button l for 10 seconds until the light ring fills with white light The speaker reboots When the reset is complete the light ring glows solid amber Restore the speaker network and audio settings Set up the speaker using the Bose Music app see page 14 ...

Page 47: ... 2019 Bose Corporation 100 The Mountain Road Framingham MA 01701 9168 USA AM837954 0010 Rev 01 ...