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Difficulty using Party and Stereo modes  

Applies to:  

 

SoundLink Revolve Bluetooth® speaker

  

 

SoundLink  Bluetooth® speaker

  

Try the following steps if you are having trouble using the Party or Stereo features: 

Use the Connect app to pair speakers 

Party and Stereo modes can be enabled using the Bose Connect app or by manual pairing using 
the speaker buttons. However, the Connect app pairing method is strongly recommended for two 
reasons: 

 

The procedure on the Connect app is designed to be user friendly. 

 

The Connect app allows any combination of compatible speakers to enter Party or Stereo 
modes. (For example, a Revolve and a  can be paired together.) The manual 
method of using the speaker buttons only allows you to pair two of the same speaker 
model. 

Make sure that only one speaker is actively connected to the mobile device.

 

Stereo and Party modes will not work if both speakers are connected to the mobile device. 

Check software versions 

The software needs to be up to date and the same for both speakers when using Party or Stereo 
modes. If there is a mismatch between two speakers running on different firmware versions, this 
can result in difficulty pairing. 

Try pausing audio when engaging Party or Stereo modes 

Pause audio streaming for all speakers before turning on Party or Stereo mode. 

Rename the speakers in the Connect app 

For ease of use, it is recommended that customers with two of the same speaker model rename 
the speakers in the Connect app so that the speakers do not share the exact same name. 

Perform a factory reset 

For information on performing a reset

 

Note: A reset is used to correct occasional product issues. It is not something that a product 
should require repeatedly. 

Cannot update product software using Bose 
Connect app  

Summary of Contents for SOUNDLINK REVOLVE

Page 1: ...evice Go to the Bluetooth settings on your device select the SoundLink speaker and choose to Forget or Remove the speaker Next briefly hold the Bluetooth button on the speaker until the Bluetooth light begins flashing Blue Try again to pair the device to the speaker Reset the device you are trying to pair This is typically done by rebooting restarting it or removing the battery and or power cable ...

Page 2: ...y one speaker is actively connected to the mobile device Stereo and Party modes will not work if both speakers are connected to the mobile device Check software versions The software needs to be up to date and the same for both speakers when using Party or Stereo modes If there is a mismatch between two speakers running on different firmware versions this can result in difficulty pairing Try pausi...

Page 3: ... to SoundLink Revolve Bluetooth speaker SoundLink Revolve Bluetooth speaker If you have no audio from your connected Aux device try the following steps to resolve this issue Make sure the Aux input source is selected Press the speaker s Input mode button When pressed the light next to the button illuminates to indicate it is selected Make sure the connected device is on and playing Turn up the vol...

Page 4: ...s for the following reasons The battery may not be sufficiently charged The battery must have sufficient charge to power up the speaker The speaker has been disconnected from power and unused for 14 days When this happens it goes into battery protection mode Brand new speakers are typically in this mode when they re first removed from the box The speaker is unplugged and unused for more than three...

Page 5: ...plies to SoundLink Revolve Bluetooth speaker SoundLink Revolve Bluetooth speaker If the sound quality is poor try the following Turn off and choose Flat for any bass treble or other EQ and sound processing settings on your Bluetooth device Check for these settings both in the device s audio settings and also in the settings for the app that is being used Set the volume level of your Bluetooth devi...

Page 6: ...ker by turning it on and then holding the power button for 10 seconds until it turns off A factory reset clears the speaker s language setting and its paired mobile device memory returning the speaker to original factory settings Once reset turn the speaker on and try again to pair the device Check for and install any software updates for your SoundLink speaker at global Bose com support Try pairi...

Page 7: ...trying to pair This is typically done by rebooting restarting it or removing the battery and or power cable for one minute Clear the SoundLink speaker s paired device memory by holding the Bluetooth button until you hear a tone and if enabled a voice prompt The speaker s Bluetooth light begins flashing Blue Try again to pair the device to the speaker Reset the speaker by turning it on and then hol...

Page 8: ...oundLink speaker to locate the device s NFC touchpoint The touchpoint location varies by device but is commonly located on the back of smartphones Reset the device you are trying to pair This is typically done by rebooting restarting it or removing the battery and or power cable for one minute Reset the speaker by turning it on and then holding the power button for 10 seconds until it turns off A ...

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