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Applies to:  

 

SoundLink Revolve Bluetooth® speaker

  

 

SoundLink  Bluetooth® speaker

  

Please try the following: 

 

Make sure the battery level is above 20%. The battery level must be above 20% in order 
for an update to be installed  

 

If there are issues updating product software via the Bose Connect app, try updating the 
product by connecting it to a computer with a USB cable  

 

Make sure you are running the most up to date version of the Bose Connect app 

 

Try clearing the paired device list in the Bose speaker and Bluetooth® enabled device 

No audio from connected Aux device  

Applies to:  

 

SoundLink Revolve Bluetooth® speaker

  

 

SoundLink  Bluetooth® speaker

  

If you have no audio from your connected Aux device, try the following steps to resolve this 
issue: 

Make sure the Aux input source is selected. Press the speaker's Input mode button. When 
pressed, the light next to the button illuminates to indicate it is selected 

 

Make sure the connected device is on and playing 

Turn up the volume on the connected device. Set it to 90% and use the Bose® speaker volume 
controls to adjust the level 

Make sure the 3.5 mm cable is securely connected to both the speaker and the connected audio 
device 

Make sure the speaker is not muted. When the speaker's Aux source is selected, holding the 
multi-function button will mute and unmute the speaker 

 

Increase the speaker volume 

Summary of Contents for SOUNDLINK REVOLVE

Page 1: ...evice Go to the Bluetooth settings on your device select the SoundLink speaker and choose to Forget or Remove the speaker Next briefly hold the Bluetooth button on the speaker until the Bluetooth light begins flashing Blue Try again to pair the device to the speaker Reset the device you are trying to pair This is typically done by rebooting restarting it or removing the battery and or power cable ...

Page 2: ...y one speaker is actively connected to the mobile device Stereo and Party modes will not work if both speakers are connected to the mobile device Check software versions The software needs to be up to date and the same for both speakers when using Party or Stereo modes If there is a mismatch between two speakers running on different firmware versions this can result in difficulty pairing Try pausi...

Page 3: ... to SoundLink Revolve Bluetooth speaker SoundLink Revolve Bluetooth speaker If you have no audio from your connected Aux device try the following steps to resolve this issue Make sure the Aux input source is selected Press the speaker s Input mode button When pressed the light next to the button illuminates to indicate it is selected Make sure the connected device is on and playing Turn up the vol...

Page 4: ...s for the following reasons The battery may not be sufficiently charged The battery must have sufficient charge to power up the speaker The speaker has been disconnected from power and unused for 14 days When this happens it goes into battery protection mode Brand new speakers are typically in this mode when they re first removed from the box The speaker is unplugged and unused for more than three...

Page 5: ...plies to SoundLink Revolve Bluetooth speaker SoundLink Revolve Bluetooth speaker If the sound quality is poor try the following Turn off and choose Flat for any bass treble or other EQ and sound processing settings on your Bluetooth device Check for these settings both in the device s audio settings and also in the settings for the app that is being used Set the volume level of your Bluetooth devi...

Page 6: ...ker by turning it on and then holding the power button for 10 seconds until it turns off A factory reset clears the speaker s language setting and its paired mobile device memory returning the speaker to original factory settings Once reset turn the speaker on and try again to pair the device Check for and install any software updates for your SoundLink speaker at global Bose com support Try pairi...

Page 7: ...trying to pair This is typically done by rebooting restarting it or removing the battery and or power cable for one minute Clear the SoundLink speaker s paired device memory by holding the Bluetooth button until you hear a tone and if enabled a voice prompt The speaker s Bluetooth light begins flashing Blue Try again to pair the device to the speaker Reset the speaker by turning it on and then hol...

Page 8: ...oundLink speaker to locate the device s NFC touchpoint The touchpoint location varies by device but is commonly located on the back of smartphones Reset the device you are trying to pair This is typically done by rebooting restarting it or removing the battery and or power cable for one minute Reset the speaker by turning it on and then holding the power button for 10 seconds until it turns off A ...

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