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LIMITED WARRANTY
Our goods come with guarantees that cannot be excluded under Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the
goods fail to be of acceptable quality and the failure does not amount to a major failure.
1. General Limited Warranty against Defects
1.1 (Applicable brands)
Stanley Australia manufactures and markets a range of premium quality
professional hand tools and accessories, under the Stanley, Sidchrome, Bostitch, Proto (including
products marketed as "by Proto"), Facom and ABW brands (Stanley Products).
1.2 (Warranty against defects)
Under this warranty, Stanley Australia warrants that, subject to
the limitations and conditions in this document, each Stanley Product will be free from defects in
workmanship and materials for the applicable warranty term (set out below) and will be repaired
or replaced free of charge if the applicable conditions of this warranty are met. You may have
additional rights in relation to Stanley Products under the Australian Consumer Law.
1.3 (Limitations on express warranty)
This warranty is offered to you only if you are the original
purchaser of the Stanley Product in addition to all statutory rights conferred on you. Claims under
this warranty are limited to the cost of repairing or replacing the product. You may be able to claim
for other forms of loss or damage under the Australian Consumer Law.
1.4 (Term of warranty)
Stanley Australia offers this warranty for the term of the useful life of all
Stanley Products, with the following exceptions:
(a) The warranty against defects in materials and workmanship for Stanley Products with
electrical or electronic components is twelve (12) months;
(b) Sidchrome and Facom airtools are warranted for two (2) years from the date of
purchase, excluding normally wearing parts such as vanes, gaskets and o-rings;
(c) Sidchrome and Facom electronic instruments are warranted for six (6) months from
the date of purchase;
(d) Sidchrome and Facom testing instruments are warranted for twelve (12) months from
the date of purchase;
(e) Sidchrome, Proto and Facom torque wrenches, torque multipliers and torque testers
are warranted for twelve (12) months, except for calibration which is warranted for
ninety (90) days from the date of purchase (torque products are precise measuring
devices that require care in handling. Stanley Australia recommends that all torque
wrenches be recalibrated at least once per year, depending on usage);
(f) Bostitch branded pneumatic staplers or nailers are warranted for a period of seven (7)
years from the date of purchase; and
(g) Bostitch compressors and tools used in production applications are warranted for
twelve (12) months from the date of purchase.
Under this warranty where more than one of the above exceptions applies, the shortest
warranty period is the applicable period.
1.5 (Express exclusions from warranty)
Unless otherwise specified, this warranty does not cover:
(a) Modified, abused, neglected, accidentally damaged or excessively worn products, or
products that have become damaged or defective as a result of improper use;
(b) Repairs attempted or made by other than our regional repair centre or authorised
warranty service centre;
(c) Conditions or malfunctions caused by the reasonable effects of fair wear and tear or
the malfunction of normally wearing parts, which include but are not limited to: vanes,
gaskets, o-rings, driver blades, bumpers, pistons and piston rings;
(d) Consumable items, such as batteries, trimming knives, drill points, surform blades,
hacksaw blades, hole saws, staples or nails, if they have been used;
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