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Frequently

Asked Questions

Q2

A2

What should I do if the solar panel I received is damaged, missing 

parts, or no output?

Please send relevant pictures to our after-sales mailbox 

service@boug-

erv.com

 immediately , and leave your order number. We will reply one by one 

according to the chronological order sent by the customers.

Q1

A1

How to choose the appropriate solar accessories that fit the 

solar panel if I want to build a solar system on my own? 

BougeRV provides you with professional technical services. You can send us 
your needs and the parameter information or instructions of your purchased 
accessories directly to our email: 

service@bougerv.com

, we will help you 

build the ideal DIY solar system.

Q4

A4

Does it works with the portable power station?

Yes, BougeRV solar panels with mc4 connectors are suitable for most portable 

power stations on the market. If you want to inquire about the specific model, 

please contact us.

Q3

A3

What causes the low output power or no output during the use of solar 

panels? How can I solve it ? 

The output power of solar panels is mainly affected by light intensity, light angle, 

and shadow occlusion during the use of solar panels. Therefore, during daily 
use, the angle of illumination must be adjusted to prevent shadows, and the 
obstructions on the solar panel must be cleaned regularly, such as bird 
droppings, dust, and garbage. Such obstructions may cause the solar panel to 
not output at all.

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