Frequently Asked Questions
What should I do if the solar panel I received is damaged,
missing parts, or has no output?
Please send relevant pictures to our after-sales mailbox
service@bougerv.com
immediately, and leave your order number. We will reply one by one according
to the chronological order sent by the customers.
Q1
A1
What kind of device can be charged by this solar panel
？
Q2
1. Solar Power Station
2. Lead-acid Battery
（
need the solar charge controller
）
3. Lithium Battery
（
need the solar charge controller
）
A2
6
Is this solar panel waterproof?
Q4
Yes, this solar panel complies with the dustproof and waterproof standard IP67
(main body panel part), do not install it in water or frequently submerged places.
A4
What causes the low output power or no output during
the use of solar panels? How can I solve it?
The output power of solar panels is mainly affected by light intensity, light angle,
and shadow occlusion during the use of solar panels.
Therefore, during daily use, the angle of illumination must be adjusted to prevent
shadows, and the obstructions on the solar panel must be cleaned regularly, such
as bird droppings, dust, and garbage. Such obstructions may cause the solar panel
to not output at all.
Q3
A3
