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Trouble-shooting

Luna 

Installation

3.1

Installation Guidelines

3.2

Fixing from Below

3.3

Fixing from Above

3.4

Fixing to a Freestanding Base

3.5

Luna Case installation

Modifying 

your 

Installation

5.4

Adding Luna Cases

5.2

Removing RFID Fobs

5.1

Adding RFID Fobs as part of  an Access Pack

5.3

Adding Luna Docks

Operation

Safety 

Guidelines

Product 

Family 

Explained

3

2

4

5

6

1

2.1

Luna Case Close-up

2.2

Luna Dock Close-up

2.3

Luna Freestanding Base

2.4

Luna RFID Fob Close-up

2.5

Luna Access Pack (5)

2.6

Luna Access Pack (10)

4.1

Dock & Lock

4.1.1

First Start up

4.1.2

Docking

4.1.3

Undocking

4.2.1

First Start up

4.2.1

Docking & undocking

4.2

Dock & Go

010 MR-Instruction Manual.indd   Spread 2 of 30 - Pages(2)

010 MR-Instruction Manual.indd   Spread 2 of 30 - Pages(2)

13/07/2015   17:35:49

13/07/2015   17:35:49

Summary of Contents for luna

Page 1: ...Luna Instruction Manual 010 MR Instruction Manual indd Spread 1 of 30 Pages 1 010 MR Instruction Manual indd Spread 1 of 30 Pages 1 13 07 2015 17 35 40 13 07 2015 17 35 40 ...

Page 2: ...ing Luna Docks Operation Safety Guidelines Product Family Explained 3 2 4 5 6 1 2 1 Luna Case Close up 2 2 Luna Dock Close up 2 3 Luna Freestanding Base 2 4 Luna RFID Fob Close up 2 5 Luna Access Pack 5 2 6 Luna Access Pack 10 4 1 Dock Lock 4 1 1 First Start up 4 1 2 Docking 4 1 3 Undocking 4 2 1 First Start up 4 2 1 Docking undocking 4 2 Dock Go 010 MR Instruction Manual indd Spread 2 of 30 Pages...

Page 3: ...T install in a low temperature environment as moisture could form inside the device which may damage the electronics DO NOT install in a high temperature environment as electronics and plastic parts may be damaged DO NOT allow dust dirt food or drinks to be spilt on the unit as this may damage the electronics and mechanics DO NOT use harsh chemical cleaners or solvents or detergents to clean the p...

Page 4: ...una Go Docks retain your Luna Case when docked and can be released simply by lifting the Case from the Dock Both dock types seamlessly charge the tablet whilst the Case is docked 3 1 4 5 6 Product Family Explained 2 010 MR Instruction Manual indd Spread 4 of 30 Pages 4 57 010 MR Instruction Manual indd Spread 4 of 30 Pages 4 57 13 07 2015 17 35 49 13 07 2015 17 35 49 ...

Page 5: ... 7 6 6 4 6 Luna Case A Tablet not provided Tablet Front Camera Access Case Charging Contacts Docking Pin Recess 3 5mm Audio Port Tablet Home Button Access Case Status Light Tablet Power Push Button Case Tablet Access Lock Dock Cable Charging Contacts Docking Pins DC Connector 3 5mm Audio Jack USB Plug Luna Dock B Dock Power Light 2 1 Luna Case Close up 2 2 Luna Dock Close up 3 1 4 5 6 2 010 MR Ins...

Page 6: ...FID Fob Close up Luna Freestanding Base 3 1 4 5 6 2 The Luna Case Status Light will be Blue when ready to accept your RFID Fob Dock your Luna Case into the rebooted and recalibrated Dock When your RFID Fob has been successfully registered the Case Status Light will Flash White whilst the Luna Dock will Flash White and Beep once Touch the RFID Fob over the Luna Case Status Light to begin Fob regist...

Page 7: ... 6 6 3 6 6 6 3 8 Your unique RFID Fob batch numbers are transferred to a Luna Dock using the Micro USB Dongle that comes with your Access Pack RFID Fob numbers are encrypted 1x Micro USB Dongle H 5x RFID Fobs C 1x Micro USB Dongle H 10x RFID Fobs C Your unique RFID Fob batch numbers are transferred to a Luna Dock using the Micro USB Dongle that comes with your Access Pack RFID Fob numbers are encr...

Page 8: ...g reset It will be necessary to re register your RFID Fobs to this Dock Wait 60 seconds for the Dock to boot up and calibrate do not attempt to dock a Luna Case during this time 6 6 3 1 Hard Reset 6 6 3 2 6 6 3 3 6 6 3 4 010 MR Instruction Manual indd Spread 8 of 30 Pages 8 53 010 MR Instruction Manual indd Spread 8 of 30 Pages 8 53 13 07 2015 17 35 56 13 07 2015 17 35 56 ...

Page 9: ... Reset Avoid positioning your Luna directly below bright lights to reduce screen glare The Luna Dock and Luna Case is designed for use and installation inside only Do not install the unit outside or expose it to extreme environmental conditions www Ensure that a secure and strong Wifi connection is available if your tablet requires Internet access 3 1 Installation Guidelines 3 1 1 3 1 2 3 1 3 2 1 ...

Page 10: ...3 1 7 2 1 4 5 6 3 Ensure the correct reset level is used The appropriate reset level will be highlighted by the Troubleshooting flow charts The level of reset will dictate what is necessary to return the Dock to its correct operating state There are three Dock reset levels which are required for resolving specific problems Perform a Soft Reset when Perform a Medium Reset when Perform a Hard Reset ...

Page 11: ...nded maximum surface thickness for Fixing from Below is mm Minimum mm Minimum mm Minimum mm Minimum mm Docks must be mounted with at least these minimum distances between them Installing multiple units closer to each other than this may result in being unable to dock or undock your Luna effectively Where possible we recommend routing the Luna Dock Cable underneath your mounting surface 3 1 10 Hori...

Page 12: ... you installation does not allow access to the Dock Reset Button from below your installation surface Rest the Freestanding Base on a soft surface to prevent damage to the assembly The Rear Dock USB Cover doesn t need to be removed to reset the Dock or J I Ensure the correct reset level is used The appropriate reset level will be highlighted by the Troubleshooting flow charts The level of reset wi...

Page 13: ...Spring Washers x5 Mounting Plate M Clamping Plate N T10 Security Driver Bit L J Open Dock USB Cover I Closed Dock USB Cover K x2 M3 6mm Torx Pin Security Screws 3 2 Fixing from Below In the Dock Fixings Box Tools required 2 1 4 5 6 3 010 MR Instruction Manual indd Spread 13 of 30 Pages 48 13 010 MR Instruction Manual indd Spread 13 of 30 Pages 48 13 13 07 2015 17 36 05 13 07 2015 17 36 05 ...

Page 14: ... Edge of Vertical Surface distance not representative of actual recommended measurement Bottom Edge of Vertical Surface distance not representative of actual recommended measurement N N 3 2 1 3 2 3 3 2 2 3 2 4 2 1 4 5 6 3 2 3 4 5 1 6 010 MR Instruction Manual indd Spread 14 of 30 Pages 14 47 010 MR Instruction Manual indd Spread 14 of 30 Pages 14 47 13 07 2015 17 36 07 13 07 2015 17 36 07 ...

Page 15: ...rill bit N 5mm Drill bit N 3 2 5 3 2 7 3 2 6 3 2 8 2 1 4 5 6 3 010 MR Instruction Manual indd Spread 15 of 30 Pages 46 15 010 MR Instruction Manual indd Spread 15 of 30 Pages 46 15 13 07 2015 17 36 08 13 07 2015 17 36 08 ...

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