LABEL PRINTER
Frequently Asked Questions
• Will the IDPAL
™
Printer cartridges work in the BMP
™
21 Label Printer and vice versa?
The cartridges from the BMP21 printer will work in the IDPal with the exception of the Self
Laminating Vinyl and .125” PermaSleeve cartridges. The cartridges for the IDPal will also work in the
BMP21 printer.
• What languages are installed on the printer?
The BMP21 printer comes with 6 languages installed on the printer. They are:
• English
• Spanish
• French
• Portuguese
• Dutch
• German
•
Can the BMP
™
21 Label Printer be connected to a PC and which software will it work with?
There is no PC connection on the BMP21 printer.
• How do I upgrade the irmware in the BMP
™
21 Label Printer?
Due to there not being any PC connection it isn’t possible to upgrade the irmware in the ield.
• I opened the package and there is only a quick start guide. Where do I ind a copy of the user
guide?
The BMP21 printer only ships with a quick start guide. The user manual can be downloaded from
www.bradyid.com.
• Is there a way to set the BMP
™
21 Label Printer back to factory defaults?
The printer doesn’t have a default function.
• How many tape cartridges can I print to a set of batteries?
The battery will print approximately 252’ of ¾” tape at 40 pt. font. This is would equal about 12 rolls
of 21’ tape or 1,512 labels that are 2” long.
•
What is the warranty length on the BMP
™
21 Label Printer?
Can an extended warranty be purchased?
The warranty on the BMP21 printer is one year and an extended warranty isn’t available for purchase.
• From what height can the BMP
™
21 Label Printer be dropped from and still work?
The BMP21 printer has been drop tested from 5 feet.
• How do I clean the cutter blade?
There is no way to clean the cutter. The cutter blade is Teflon coated to prevent adhesive buildup and
is rated for the life of the machine.
•
My BMP
™
21 Label Printer no longer works. Can it be repaired?
Due to the cost of BMP21 printer it isn’t practical to repair the printer. If the printer is under the
original one year warranty the broken printer will be replaced with a new one. If the BMP21 printer is
out of warranty then a new printer would need to be purchased.
• What happens to IDPAL
™
printers which are under warranty after Brady runs out of IDPAL
™
units
Under warranty IDPAL printers will be replaced with IDPAL printers until we no longer have IDPAL
printers. Then under warranty IDPAL printers will be replaced with BMP21 printer printers.
