V4.0119
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Content Subject to Change
42
O
PERATION
PROBLEM
CAUSE
RESOLUTION
NO POWER TO MACHINE
Battery Disconnected
Check All Battery Cable Connections
Emergency Shut-Off Activated
Reset
Battery Terminals Corroded
Clean Connections
Faulty Main Contactor
Replace Contactor
Faulty Key Switch
Replace Switch
LITTLE OR NO
ACCELERATION
Low Battery Charge
Charge Batteries
Wheels Spin
Decrease Brush Pressure
Controller Overheated
Allow Cool Down Period
Adjust Brush if Needed
Loose Connection
Check Motor Wires and Connection
WATER TANK READS EMPTY
BUT IS NOT EMPTY
Water Tank Float Switch is Damaged
Repair/Replace Float Switch
Loose Connection
Check Wires and Connection
BATTERY LIFE IS SHORTER
THAN EXPECTED
Low Battery Charge
Charge Batteries
Batteries Are Old and Should Be Replaced Replace Batteries
BATTERIES NOT CHARGING
Batteries Allowed to Completely
Discharge
Polarity Flipped. Allow 24-48 Hours
Charge Time to Restore Batteries
Battery Charger Malfunctioning
Repair/Replace Battery Charger
Wall Outlet Not Providing Voltage
Restore Outlet Power
NO ROC CONNECTION
Poor Cellular Signal
Turn Machine Off, Wait 10 Seconds, and
Turn Back On
If additional assistance is required to resolve an issue, contact customer service.
Phone:
(844) 809 - 5543
Email:
support
@
braincorp.com