BRANDLUXE E500A SERIES, Installation Manual

Page 1: ...EN 1 P N 65012500011 Rev C ...

Page 2: ... 45 JACK 16 GROUNDING THE CPE 17 CONNECT TO COMPUTERS 18 ADJUSTING CPE POSITION 19 Horizontal angle adjustment 19 Vertical angle adjustment 19 USING WEB BASED MANAGEMENT 20 CONFIGURE IP ADDRESS FOR BRIDGE MODE ONLY 20 LOGIN 22 BASIC NETWORK SETTINGS 24 Configure Mobile Internet Settings 24 Configure CPE IP Settings 25 Configure DHCP Services 26 Configure CPE Time 27 STATUS INFORMATION 28 View Inte...

Page 3: ...guration 37 Restore Configuration 37 Update APN 38 Restore Factory Defaults 38 Upgrade CPE Firmware 38 NAT SETTINGS 39 Configure Single Port Forwarding 39 Configure Port Range Forward 40 Configure Port Range Trigger 41 Enable UPnP 42 Configure DMZ 42 ENGINEERING MODE 43 APPENDIX 44 FAQ 44 TROUBLESHOOTING 45 SPECIFICATIONS 46 SAFETY INFORMATION 48 FEDERAL COMMUNICATION COMMISSION INTERFERENCE STATE...

Page 4: ...PE EN 4 About this Manual The content of this User Manual has been made as accurate as possible However due to continual product improvements specifications and other information are subject to change without notice ...

Page 5: ...gh gain directional antenna IP66 protection against dust and water Easy configuration based on Web Interface Provide 10 30dB more coverage gain compared to indoor CPE Support Passive Power over Ethernet Easy installation and use Package Contents The following items come with your package If any of them is damaged or missing please contact your retailer NOTE The pictures are for reference only actu...

Page 6: ...round terminal Use a spring washer and an M4x8L screw to ground and protect CPE from lightning See Grounding the CPE on page 16 for more details 5 Ethernet port Connect to a computer Passive PoE using an Ethernet cable 6 Reset button Short press to restart the device Long press for 5 seconds to reset the settings to the factory default settings 7 SIM card slot Insert the SIM card 8 USB port For te...

Page 7: ... 55 C E500P series 40 C to 55 C NOTE To have better reception there are few things you could considerate before installation Please see Important Installation Considerations on page 8 for more details Prepare two Ethernet cables Be sure that one of the cables used is an outdoor grade CAT 5e or above Ethernet cable type and the length of the cables are adequate to reach the location of the CPE and ...

Page 8: ...t signal if you don t obtain related information from operator 3 Mount the CPE at the highest possible location with a clear view of the base station signal source Buildings or other obstructions will affect the quality of the signal you receive 4 Keep a distance as possible from other devices that may cause interference 5 Check if you can route the cable through the available ventilation holes to...

Page 9: ...t base station By pointing the CPE in the proper direction ensures that you receive the strongest signal 2 Fine tune the signal by adjusting the orientation horizontally or vertically to increase the CPE signal strength 3 To verify the signal strength level Check the LEDs on the front panel more lighted LEDs indicates stronger signal Access the web management and go to Basic Mode Status Mobile Int...

Page 10: ...of data connections with your network service provider 1 Unscrew the SIM card slot 2 Insert a valid SIM card into the SIM card slot Push it fully until it clicks into place 3 Screw the cap back on tightly Remove the SIM card Push to eject the SIM card from the slot NOTE Once the SIM is reinserted you must restart the CPE to read the SIM card properly ...

Page 11: ... Mounting and Installation This CPE is weatherproof and designed for outdoor use You can mount it to a wall or to a pole Mount Assembly package NOTE The illustrations are for reference only actual items may slightly differ ...

Page 12: ...n the wall Using the bracket as mounting template mark the positions to drill the holes 2 Assemble the bracket as shown in the illustration 3 Attach the bracket to the back of the CPE 4 Hang the CPE to the wall and secure the bracket using the designated screws and washers ...

Page 13: ...13 Pole mount Assembly To mount the CPE to a pole follow the steps below 1 Assemble the mounting bracket as shown in the illustration 2 Attach the bracket to the back of the CPE 3 Attach the bracket to the back of the CPE ...

Page 14: ...utdoor CPE EN 14 4 Align a pole on the bracket and assemble the pole bracket as shown 5 Adjust the CPE position to an appropriate direction and secure the pole bracket using the designated screws and washers ...

Page 15: ...ide you on how to use your outdoor CPE Insert the Ethernet Cable Unscrew the Ethernet port and insert one end of the Ethernet cable into the CPE port Note To have best protection against dust and water ethernet cable MUST be plugged with water proof RJ 45 jack ...

Page 16: ...E EN 16 Assemble the Optional Water Proof RJ 45 Jack 1 Unpack the RJ 45 water resistant kit 2 Assemble one end of the Ethernet cable as shown in the illustration NOTE The Ethernet cable is not included in the package ...

Page 17: ...ing any connections You need the following Spring washer M 4x8 L screw NOTE The spring washer and M4x8L screw are not included in your package To ground the CPE 1 Insert the washer to the M4x8L screw 2 Attach the screw halfway into the earth ground terminal 3 Insert the grounding cable under the washer 4 Tighten the screw ...

Page 18: ...t connect your CPE to a computer Prepare two Ethernet cables for connection 1 Insert the other end of the Ethernet cable to P D OUT port of the PoE adapter 2 Connect another Ethernet cable to a Network Hub Router or directly to PC Laptop via PoE adapter Data IN port 3 Plug the PoE adapter to an electrical outlet ...

Page 19: ...tronger signal Horizontal angle adjustment 1 Loose the top knob using the wrench as shown 2 Swivel the device to the left or right to face the direction of the base station 3 Secure the knob using the wrench after the position is fixed Vertical angle adjustment 1 Loose the side knob using the wrench as shown 2 Adjust the device position up or down to face the direction of the base station 3 Secure...

Page 20: ...figure IP address for Bridge mode only Note Configure IP address is not required under router mode Please go to Login directly Please follow below steps to configure IP address under bridge mode 1 Go to Control Panel Network and Internet Network and Sharing Center to Change adapter settings 2 Click the Local Area Connection Properties ...

Page 21: ...3 Choose Internet Protocol Version 4 TCP IPv4 then click Properties 4 Enter the IP address as 192 168 168 X Subnet mask as 255 255 255 0 and Default gateway as 192 168 168 168 Preferred DNS server from your ISP then click OK ...

Page 22: ...unch a web browser 2 On the address bar enter http 192 168 168 168 then press Enter 3 On the opening screen enter the username admin and password admin 4 Click OK to login to the main screen 5 Select preferred language and click Apply ...

Page 23: ...LTE Outdoor CPE EN 23 6 Click one of the header tabs and click the left navigation submenu items to configure the system Header categories Submenu items Submenu categories ...

Page 24: ... up your 4G mobile broadband connection 1 Click Basic Mode tab and select Network Settings 2 Click Mobile Internet Settings 3 Configure the APN setting If there is a need for manual setting enter the APN name User Name and Password 4 Click APPLY to save changes NOTE If you are not sure of the details contact your 4G internet service provider for more information ...

Page 25: ...s Enter the IP address of the CPE By default the IP address is 192 168 168 168 Subnet Mask Display the mask used to divide the IP address Device Name Type a device name to use to access the web based utility instead of entering the IP address on the address bar In the case of the above illustration you may type http E500series CPE on the address bar to access the web based utility 4 Click APPLY to...

Page 26: ...elect Network Settings 2 Click DHCP Services 3 Modify the necessary settings DHCP Server Select to enable disable the DHCP server Start IP Address Assign the first IP from the range to be leased Maximum Number of Users Enter the maximum number of IP addresses to be leased Client Lease Time Set the amount of time that the IP address will still be reserved for the computer after it has been disconne...

Page 27: ...ck Basic Mode tab and select Network Settings 2 Click Time 3 Modify the necessary settings Current Time Display the current date and time Click SYNC WITH HOST to synchronize with the computer date and time Time Zone Select your local time zone from the list 4 Click APPLY to save changes ...

Page 28: ...ab and select Status 2 Click Mobile Internet The following sections are shown Signal Quality Displays the Rx signal strength U SIM Status Displays the SIM card status Register Network Displays the network information and status Home Roaming displays whether the network is in Home or Roaming mode Internet Connection Displays the Internet connection information such as type IP address gateway and DN...

Page 29: ...irmware version local network settings and DHCP client information 1 Click Basic Mode tab and select Status 2 Click CPE View Traffic Info Display your CPE memory and network WAN LAN data usage 1 Click Basic Mode tab and select Status 2 Click Traffic Usage ...

Page 30: ...able SIM card lock 1 Click Advanced Mode tab and select Mobile Internet Settings 2 Click PIN Management 3 Modify the necessary settings U SIM PIN Verification Enter the PIN code U SIM PIN Management Enable Disable PIN protection after typing a PIN code and clicking APPLY The PIN Protection field shows the state you want to change to U SIM s Change PIN Change the PIN code 4 Click APPLY to save chan...

Page 31: ...sed and an invalid SIM is displayed on the screen you must enter the SIM unlock password to unlock the SIM card 1 Click Advanced Mode tab and select Mobile Internet Settings 2 Click SIM Management 3 Enter the password 4 Click UNLOCK to unlock the SIM card NOTE If you are not sure of the details contact your 4G internet service provider for more information ...

Page 32: ...ork is scanning your computer for open ports possibly to see if there are any services running on your computer for hacking Select whether to enable or disable the block port scan function Block SYN Flood SYN Flood is a common Denial of Service DoS attack in which an attacker sends a succession or flood of SYN packets Select whether to enable or disable the block SYN flood function SPI Firewall SP...

Page 33: ... Management Password Change the administrator password 1 Click Advanced Mode tab and select Admin 2 Click Management 3 On Administrator Settings do the following Password Enter the new password Confirm Password Enter again the new password for confirmation 4 Click APPLY to save changes Enable Remote Access Configure remote access settings 1 Click Advanced Mode tab and select Admin 2 Click Manageme...

Page 34: ...de of the CPE 1 Click Advanced Mode tab and select Admin 2 Click Management 3 On Operation Mode select one of the following options Bridge Select Bridge mode if you will have another router in your network to be set as the DHCP server Clients in your network will directly receive IP address assigned by the server After selecting Bridge mode you may connect other routers or network devices To acces...

Page 35: ...Advanced Diagnosis Set the system log view the system log entries and configure Ping and Traceroute tests settings Enable SysLog Configure the system log settings 1 Click Advanced Mode tab and select Admin 2 Click Diagnosis ...

Page 36: ... to verify their connection 1 Click Advanced Mode tab and select Admin 2 Click Diagnosis 3 On Ping test do the following IP or Address Enter the IP address of the network device that you want to ping Packet size Enter the packet size Number of Pings Enter the number of pings 4 Click APPLY to ping other network device Use Traceroute Test Allow the CPE to trace the route that test packets take from ...

Page 37: ...ault settings Backup Configuration Back up the CPE configuration to your computer 1 Click Advanced Mode tab and select Admin 2 Click Recover Renewal 3 On Backup click EXPORT to export the current configurations to your computer Restore Configuration Restore the previously saved backup of the CPE configuration 1 Click Advanced Mode tab and select Admin 2 Click Recover Renewal ...

Page 38: ... the APN Restore Factory Defaults Reset your CPE to the factory default settings 1 Click Advanced Mode tab and select Admin 2 Click Recover Renewal 3 On Factory Defaults click LOAD DEFAULT to reset all configuration parameters to the factory defaults settings Upgrade CPE Firmware Update the firmware of your CPE 1 Click Advanced Mode tab and select Admin 2 Click Recover Renewal 3 On Firmware Upgrad...

Page 39: ...hen users send these types of request to your WAN port IP address via the Internet the CPE will forward those requests to the appropriate servers on your LAN Configured single port forward settings are listed on the table at the bottom of the screen 1 Click Advanced Mode tab and select NAT 2 Click Single Port Forward 3 To configure the port forwarding do the following Application Enter a rule name...

Page 40: ...PPLY to save the configuration rules Configure Port Range Forward Port Range Forward allows users on the Internet to access this server by using the WAN port IP address and the pre defined range of ports When users send these types of request to your WAN port IP address via the Internet the CPE will forward those requests to the appropriate servers on your LAN Configured port range forward setting...

Page 41: ...col from the drop down list Port Range Forward Enabled Disabled Select Enable from the drop down list to enable firewall 4 Click APPLY to save the configuration rules Configure Port Range Trigger Port trigger allows the device to monitor firstly if traffic on certain ports of a computer is being triggered or being sent out if so the incoming traffic from the Internet on certain ports will be allow...

Page 42: ...nable from the drop down list to enable firewall 4 Click APPLY to save the configuration rules Enable UPnP Universal Plug and Play UPnP allows automatic discovery and control of services available on the network from other devices without user intervention 1 Click Advanced Mode tab and select NAT 2 Click UPnP 3 On UPnP select Enable from the drop down list to enable the UPnP feature 4 Click APPLY ...

Page 43: ...le from the drop down list to enable the DMZ function DMZ Address Enter the IP address of the DMZ host 4 Click APPLY to save changes Engineering Mode Reset all cellular information 1 Click Engineering Mode tab 2 Click Cell Information 3 Click RESET to reset the cellular information ...

Page 44: ...isted on the IP Address Q What is Long Term Evolution LTE A LTE is a 4th generation 4G mobile broadband standard and is the successor to the 3G technologies CDMA GSM UMTS The service is typically much faster on both uplink download speeds Q What is a firewall A A firewall is a set of related programs that protects the resources of a private network from users from other networks Q What is Network ...

Page 45: ...ED did not light up when I plugged the adapter Make sure that the power adapter is connected to the CPE and plugged in to an appropriate power source Use only the supplied power adapter Check that the power source is receiving sufficient power If the error persists you may have a hardware problem In this case you should contact technical support I cannot access the web management page Make sure yo...

Page 46: ...epends on model type RX Diversity Antenna Built in design MIMO Downlink 2x2 SU MIMO Water Resistant IP Code IP66 Interface Ethernet Port RJ45 x 1 with power riding on Ethernet cable SIM Slot Yes USB 2 0 Micro USB 2 0 for debug purpose Reset Button Reset to factory default setting LED Indicator Signal strength indicators LED x 5 Power indicator LED x 1 LED light up timer 5 min 15 min 30 min default...

Page 47: ...mand Line Interface Telnet SSH Power Input Passive Power over Ethernet Support PPoE Yes both 12V and 48V passive PoE input power supported CPE power consumption Max 6 6 Watts when heater is off Max 23 Watts when heater is on Environment Operation Temperature Excluding Power adaptor 40o C to 65oC 40o F to 149o F Power Adapter Operation Temperature 0 C to 40 C 32 F to 104 F Storage Temperature 40 C ...

Page 48: ... through the openings of the CPE as they may touch dangerous voltage points that could result in a fire or electric shock Operating Environment Do not mount the CPE near any heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat Accessories Use only accessories specified by the manufacturer Cleaning Unplug the CPE from the power outlet before...

Page 49: ...occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an...