16
Troubleshooting
If you experience a problem with your appliance or are concerned that the
appliance is not functioning correctly, you can carry out some easy checks before
calling for service, please see below. You can carry out some easy checks
according to this section before calling for service.
Warning!
Don't try to repair the appliance yourself. If the problem persists after
you have made the checks mentioned below, contact a qualified electrician,
authorized service engineer or the shop where you purchased the product.
Problem
Possible cause & Solution
Appliance is not working
correctly
Check whether the power cord is plugged into the
power outlet properly.
Check the fuse or circuit of your power supply, replace
if necessary.
The ambient temperature is too low. Try setting the
chamber
temperature to a colder level to solve this problem.
It is normal that the freezer is not operating during
the automatic defrost cycle, or for a short time after
the appliance is switched on to protect the
compressor.
Odours
from
the
compartments
The interior may need to be cleaned
Soma food, containers or wrapping cause odours.
Noise
from
the
appliance
The sounds below are quite normal:
•Compressor running noises.
•Air movement noise from the small fan motor in the
freezer compartment or other compartments.
•Gurgling sound similar to water boiling.
•Popping noise during automatic defrosting.
•Clicking noise before the compressor starts.
Other unusual noises are due to the reasons below
and may need you to check and take action:
The cabinet is not leveled.
The back of appliance touches the wall. Bottles or
containers have fallen or are rolling.