25
TROUBLESHOOTING
TROUBLESHOOTING
TROUBLESHOOTING
TROUBLESHOOTING
Before calling for service, you can check the following items on
symptoms and solutions.
No
No
No
No sound
sound
sound
sound or
or
or
or distorted
distorted
distorted
distorted sound:
sound:
sound:
sound:
Ensure that the unit is connected properly.
Ensure that the input settings for the TV and stereo system are proper.
No
No
No
No picture:
picture:
picture:
picture:
Ensure that the unit is connected properly.
No
No
No
No play:
play:
play:
play:
Condensation has formed: wait about 1 to 2 hours to allow the player
to dry out. This player can’t play discs other than DVDs, MP3s and CDs.
The disc may be dirty and require cleaning.
Ensure that the disc is installed with the label side up.
No
No
No
No remote
remote
remote
remote control:
control:
control:
control:
Check the battery is installed with the correct polarity (+&-).
The battery is depleted: replace it with a new one.
Point the remote control at the remote control sensor and operate.
Remove the obstacles between the remote control and the remote
control sensor. Operate the remote control at a distance of not more
than 8 meters from the remote control sensor.
No
No
No
No key
key
key
key operation
operation
operation
operation (by
(by
(by
(by the
the
the
the unit
unit
unit
unit and/or
and/or
and/or
and/or the
the
the
the remote
remote
remote
remote control)
control)
control)
control) is
is
is
is effective:
effective:
effective:
effective:
Turn the unit off and then back to on. Alternatively, turn off the unit,
disconnect the AC power cord and the re-connect it. (The player may
not be operating properly due to lightning, static electricity or some
other external factor.)
Play
Play
Play
Play does
does
does
does not
not
not
not commence
commence
commence
commence even
even
even
even when
when
when
when title
title
title
title is
is
is
is selected:
selected:
selected:
selected:
Confirm the “Rating” settings.
Audio
Audio
Audio
Audio soundtrack
soundtrack
soundtrack
soundtrack and/or
and/or
and/or
and/or subtitle
subtitle
subtitle
subtitle language
language
language
language is
is
is
is not
not
not
not the
the
the
the one
one
one
one selected
selected
selected
selected at
at
at
at
the
the
the
the initial
initial
initial
initial settings:
settings:
settings:
settings:
If the audio soundtrack and/or subtitle language does not exist on the
disc, the language selected at the initial setting will not be seen/ heard.
No
No
No
No subtitles:
subtitles:
subtitles:
subtitles:
Subtitles appear only with discs which contain them.
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