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8. WHAT TO DO IF…
Warning!
Before trouble-shooting,
disconnect the power supply. Only a
qualified electrician or other personnel
must carry out the troubleshooting that
is not in the manual.
Important!
Repairs to the appliance may only be
performed by competent service engineers.
Improper repairs can give rise to significant
hazards for the user. If your appliance needs
repairing, please contact your specialist dealer
or your local Customer Service Center.
Problem
Possible cause
Solution
Appliance does not work.
Appliance is not switched on.
Main plug is not plugged in or
is loose.
Fuse has blown or is defective.
Outlet is defective.
Temperature is set too cold.
Light bulb is defective.
This is normal, no error has
occurred.
Water drain hole is blocked.
Door seal is not air-tight (possibly
after reversing the door).
Appliance is not level.
The appliance is touching the
wall or other objects.
A component, e.g. a pipe, on the
rear of the appliance is touching
another part of the appliance or
the wall.
Temperature is not properly
adjusted.
Door was open for an extended
period.
A large quantity of warm food
was placed in the appliance
within the last 24 hours.
The appliance is near a heat
source.
Switch on the appliance.
Plug the appliance into the
electrical socket.
Check fuse, replace if necessary.
Defective parts need repaired to
be by an electrician.
Turn the temperature regulator to
a warmer setting temporarily.
Please look in the “Changing the
Light Bulb “section.
The compressor starts after a
period of time.
Refer to the “Cleaning and Care”
section.
Carefully warm the leaking
sections of the door seal with
a hair dryer (on a cool setting).
At the same time, shape the
warmed door seal by hand so
that it sits correctly.
Readjust the feet.
Move the appliance slightly.
If necessary, carefully bend the
component out of the way.
Please refer to the “Initial Start
Up” section.
Open the door only as long as
necessary.
Turn the temperature regulator
to a colder setting temporarily.
Please refer to the “Installation
Location” section.
Appliance cools too much.
The food is too warm.
Interior lighting does not work.
Heavy build-up of frost, possibly
also on the door seal.
Unusual noises.
The compressor does not start
immediately after changing the
temperature setting.
Water on the floor or storage
shelves.